BF6 Match Stuttering and Performance Issues
During Large Scale Matches I very consistently get stuttering where frames drop to minimal and no input is received. It even cause audio from other apps to stop. The stuttering lasts for about 20-30 seconds and occurs about every 2-3 minutes during a match. This happens every time i play a large scale match and gets worse as I play longer. I use the following: AMD Ryzen 9 9950X Nvidia RTX 4070TI Super Driver: 581.80 Samsun Odyssey G95SC No matter what settings i limit or change for graphics, the issue does not change.
Unable to Submit Ban Appeal – “Case Not Created” Error
Hello, I’m trying to appeal my account ban, but every time I click to submit the appeal I get an error message that says: “Appeal not submitted – Case not created. We ran into an issue creating your case, but we’re working on it. Wait a few hours and try again.” I have tried several times over the last few days, cleared my cache, tried different browsers, and even different devices, but I still can’t submit the appeal. Could you please check this issue or manually create a case for me so I can explain my situation? Thank you for your help.
Crash nouvelle carte
Bonjour, Je voulais savoir si quelqu'un avait une solution pour les crash lors du chargement des cartes plaine de l'or noir ainsi que Eastwood car depuis le 18 novembre j'ai le jeux qui crash sans message d'erreur au moment du chargement des cartes mentionné. J'ai aussi un problème quand je laisse les parties multi joueurs s'enchaînaient au bout de 2 partie jouer j'ai soit un crash sans message d'erreur encore une fois soit un freeze. Ça commence a être frustrant et j'avais déjà ouvert un ticket pour le lancement du jeu où j'avais le problème ou dans le jeux je n'avais rien installer alors que j'avais tout installer dans le launcher EA app. On dirait que mettre 99€ dans un jeux pour remercier les développeurs d'avoir relevé la licence c'est du vent... Désolé pour le petit coup de **bleep** et merci d'avance au personne qui prendront le temps pour essayer de résoudre mon problème.bf6 freezes a few seconds after launch
i can no longer play BF6, it freezes after a few seconds of launch cinematic, it was working fine on sunday or monday though, if any of you kn ow of a fix, that would be great, as ive tried all the "fixes i found online So far, i have: reinstalled/repaired javelin anticheat deleted BF6 cache deleted steam cache verified integrity - says three files are missing most of the time but it wont install them? reinstalled the game reinstallled x64 reinstalled x86 done a full DDU rebooted (duh) i went through all this with support in a chat and when i looked at my case they closed it and marked it as no fix available and closed my case.
EA, please don’t ignore us. 🔧 Ongoing DirectX crashes, BSODs, PC restarts
Hi EA team, I’m writing here after trying way to reach the developers through the Steam discussions. I’m hoping this post will finally get some attention here on EA Answers HQ. ⚠️ The Issue Since release, many PC players (myself included) have been dealing with constant DirectX crashes, BSODs, and full PC restarts — typically within 20 minutes to 2 hours of gameplay. This has made Battlefield 6 practically unplayable for a significant portion of the community. Meanwhile, smaller issues (like the campaign access bug or Battlefield Coins not being delivered) have been fixed and officially acknowledged within just a few days. That’s great — but it’s hard not to notice the difference in priorities when a game-breaking issue has been left unresolved for over three weeks. 🧠 Community Findings After extensive testing and sharing information across multiple discussions, the community has identified the issue appears to be related to the new anti-cheat system. Running a Steam file integrity check after a crash usually finds and redownloads 2–3 files, after which the game may run slightly longer — sometimes up to two hours — before crashing again. This workaround is inconsistent and does not permanently resolve the problem. Players have gone to great lengths — clean Windows installs, BIOS updates, GPU driver rollbacks, memory checks, and even fresh game reinstalls. None of these have worked for the majority. 🧩 Community Contribution Players have been actively collecting crash logs, comparing system specs, and testing potential fixes for weeks. We’ve done everything we can from our side — sharing data, reproducing crashes, and trying to isolate the cause. Still, despite all this collaborative effort, the core issue remains, and there’s been no meaningful communication or update from the team. 💬 About Communication We appreciate the community management presence here, especially from EA_Shepard, but the repeated “team is aware” messages without any follow-up have left many players feeling ignored and frustrated. We’re not looking for copy-pasted replies — we’re looking for transparency, updates, and acknowledgement of the scope of the problem. If this issue is being worked on, please confirm it officially. If the team needs more specific data from players, please let us know what exactly is needed — many of us are ready to help. ❓Questions for the Dev Team Is the anti-cheat currently being investigated as a potential cause of instability? Will there be any form of compensation for lost XP, progress, or time due to these crashes? Can we expect any official statement confirming that the problem is being actively worked on? 💬 Final Thoughts Vince Zampella once called the “purchase-to-play” issue “frankly shameful.” Right now, thousands of players are unable to play the game they’ve paid for due to repeated crashes and reboots — and the silence surrounding it feels just as frustrating. We’re asking for one simple thing: clear communication and a concrete update on the status of the investigation. Thank you in advance for your time and attention — we just want to be able to play the game we love. UPD: I’ve just been banned from the Steam discussions for Battlefield 6(📌🚨 STOP IGNORING US, EA (DIRECTX ERROR, RANDOM CRASH, PC REBOOT, BSOD) :: Battlefield™ 6) Apparently, trying to reach the developers and help other players is now considered a violation. It’s honestly beyond frustrating — instead of addressing the real issue, moderation seems more focused on silencing those who talk about it. But you know what this means? They’re definitely reading everything. They see the complaints, they know what’s going on — and they’re choosing to ignore it. If you’re reading this, please help spread the word on the Steam forums or anywhere you can. Let’s make sure they can’t just sweep this under the rug. Thank you again to everyone supporting this thread. Stay strong💪 UPD2: I just found out why I was banned from the Battlefield 6 Steam discussions — and the reason field is completely blank. No explanation. No warning. Just a permanent ban for trying to raise awareness about a critical issue affecting thousands of players. This is beyond disappointing. It’s one thing to ignore the problem — it’s another to silence players who are simply asking for answers. UPD3: I just got a response from Steam Support. The ban wasn’t from Steam — it was issued directly by the Battlefield developer moderation team. You promised that this time things would be different. You said you’d listen to the community, fix your mistakes, and rebuild trust. I believed you when Battlefield 2042 launched — and I was disappointed. I believed you again now… and once more, you’ve proven us wrong. Silencing players who are simply trying to help the community and reach the developers is beyond unprofessional — it’s shameful. This is not how you treat the people who still care about your game. Honestly, EA — this is very disappointing. You should be ashamed. 📢 📢 📢 UPD4: I just reached out directly to Steam Support to report what’s been happening — the bans, the silence, and the complete lack of respect toward the player base. Here’s what I told them: EA’s moderation team is abusing their power inside Steam’s own community — silencing players who are simply trying to discuss game-breaking technical issues like DirectX crashes, BSODs, and PC restarts. I asked Steam to take action — just like they did before with The Last of Us, when the game launched in a broken state and Steam allowed refunds outside normal policy. Battlefield 6 is in the same situation: it’s not a finished product and it shouldn’t be sold as one. And here’s the response I got back from Steam Support: They said they recommend developers take moderation seriously and warned that poor moderation decisions can harm the game’s reputation — but they also confirmed that EA fully controls their own community and Steam cannot reverse their bans. However, they also told me that we can report this situation through the official complaint system — using the flag icon on the Battlefield 6 store page — and that all such reports are reviewed by Steam’s internal team. So, this is where we are now: EA won’t listen. Steam won’t interfere — unless enough of us speak up. If you’ve been affected by the same issues — the crashes, the silence, or unfair moderation — please, take two minutes to send a complaint through the Steam flag system or contact support directly. The more voices there are, the harder it’ll be to ignore. Here’s what you can do 👇 1️⃣ Go to the Battlefield 6 Steam page. 2️⃣ Click the flag icon (next to “HTML code”). 3️⃣ Choose the option to report issues with the game or its community. 4️⃣ Mention the ongoing technical problems and EA’s mistreatment of players. We’ve done our part as a community — collecting data, helping each other, and trying to get heard. If EA won’t respect its players, then it’s up to Steam to see what’s really happening here. Stay strong, everyone. Keep spreading the word, keep reporting. They can silence one person — but not all of us. 🟩 To save you time, I’ve prepared two ready-to-use messages you can send directly: Message for Steam Support: Hello, I’m one of many players affected by a critical DirectX / anti-cheat issue in Battlefield 6 that causes constant crashes, BSODs, and even full PC restarts. Despite numerous reports from players, EA has ignored the issue for weeks, leaving everyone without any official response or fix. This is not a finished or stable product, yet it continues to be sold on Steam as if it were complete. Please take action and request that the developer properly address this issue and ensure the game meets Steam’s quality standards. Flag report (on the Battlefield 6 Steam page): Battlefield 6 has a severe DirectX / anti-cheat issue causing crashes, BSODs, and PC restarts for many players. EA has ignored player reports for weeks and hasn’t acknowledged the problem. This is not a finished or stable product and should not be sold on Steam until it’s fixed. You can also insert links to my posts and write about my blocking on the steam forum. 📢 UDP 5 I recently remembered another great game — The Finals — and thought it could help narrow down the investigation. The Finals, made by former DICE developers, also uses a kernel-level anti-cheat (Denuvo) that works in a very similar way to EA’s Javelin. So I decided to test a simple theory: if the issue is truly caused by the anti-cheat itself, the game should crash there too. And you won’t believe it — it did. After about an hour and a half of playing, I got the exact same DirectX error as in Battlefield 6. This strongly suggests that the root cause isn’t the Frostbite engine or the game itself, but rather a shared architectural flaw in how next-gen anti-cheats interact with modern GPU and PCIe systems at the kernel level. This also explains why some players reported temporary improvements after updating their BIOS — these updates often include PCI Express behavior fixes, which could slightly change how the system communicates with the GPU under load. A player under my Steam discussion mentioned that after upgrading from an RTX 3080 Ti (PCIe 4.0) to an RTX 5080 (PCIe 5.0), Battlefield began throwing DirectX errors almost instantly. When he reverted back to the 3080 Ti, the crashes disappeared. That’s an important clue — though I can’t yet say what to do with this information, perhaps someone with more low-level or driver experience can shed some light. At this point, one thing is clear: We’ve already done more meaningful diagnostics than EA’s own QA department. The problem is not engine-related, and most likely not even specific to Battlefield — it lies in the deep system-level behavior of modern kernel-mode anti-cheats. Huge thanks again to everyone who keeps sharing logs, reports, and theories — this feels like a real breakthrough. P.S. Before Denuvo Anti-Cheat was added to The Finals, I had over 150 hours in the game — without a single crash. Draw your own conclusions. P.S.S. A thought just came to mind. What if EA Javelin Anticheat is actually Denuvo Anticheat, just rewritten specifically for EA's needs (on Frostbite)? This is also supported by the fact that players complain about the high CPU usage, which is exactly what Denuvo is “famous” for. 🥴 UPD6: EA_Shepard HELLOOO??? You're kidding me... EA_Shepard really IMMEDIATELY responded to the player's trolling, but IGNORES US FOR THE FOURTH WEEK. Im done
BF6 Crashes to desk top when multiplayer map loads
I updated to latest patch and the problems started to occur. all my PC and video card drivers are updated. I have lost lots of XP boosters because I initiated the booster but then cant play. Sometimes I am able to play (seems to be no CA maps) and I can play serval rounds but then it can freeze when a new map starts. I have to reboot my PC at that point. I also tried to repair the game. No help.Critical Crash Issue on "Eastwood" Map (BF6 Season 1) - No Error Code
Dear Battlefield Development Team, This is my first bug report, but I’ve been a loyal fan of the Battlefield series for 13 years—I’ve played nearly every title since Battlefield 2, and Battlefield 6 was my most anticipated release in recent years. Unfortunately, since the Season 1 update, I’ve encountered a game-breaking crash issue specific to the new map "Eastwood," and I hope this report helps resolve it. Issue Summary: The game crashes suddenly and without warning only when matched into the Season 1 map "Eastwood." All other maps (including launch maps and previous updates) work perfectly with no crashes. When the crash occurs, there is no error code, no pop-up message, and the game simply closes to the desktop. This happens in both Breakthrough and Conquest modes (I’ve tested both extensively, and the issue is consistent). Steps to Reproduce: Queue for any game mode (Breakthrough/Conquest) that includes the "Eastwood" map. Once the map loads and the match begins (or sometimes during the initial deployment screen), the game crashes instantly to the desktop. 100% Reproducibility: The crash occurs every single time "Eastwood" is selected; no other maps trigger this issue. System Specs: CPU: AMD Ryzen 9 9950X GPU: NVIDIA GeForce RTX 4090 RAM: 128GB DDR5 Background Apps: Only essential software is running: Huorong Antivirus, QiYou Accelerator, Steam, EA App, and SpyderUtility (a professional screen color calibration tool). No other background programs are active during gameplay. Additional Context: I purchased Battlefield 6 directly via the EA App (not Steam) for 742 HKD (order reference available upon request). I’ve already performed extensive troubleshooting, including: Verifying game files via the EA App. Updating GPU drivers (currently NVIDIA 581.80). Restarting my PC and closing all non-essential background apps. FULLY REINSTALLING THE GAME (deleted all local files and redownloaded via EA App). After reinstallation, the crash behavior changed slightly: previously, it crashed with a brief black screen immediately upon launching the game (when Eastwood was selected), but now it crashes after entering the loading screen and during the progress bar—but the crash itself still occurs 100% of the time on Eastwood. The crash persists even at lower graphics settings (I tested High/Medium/Low presets to rule out GPU overload). I have a deep affection for the Battlefield series, and this issue is preventing me from enjoying new content. I’m happy to provide further details (such as dxdiag logs, crash dumps, or hardware reports) if needed. Thank you for your hard work on the game—I hope this report helps fix the Eastwood map crash for all players! Best regards, XIANPIAOLIN
Persistent Server Browser Bug Causing Disconnects to Intro Screen
Bug description: One of the most frustrating recurring issues is a bug in the server browser. When searching for a server, it often does not appear in the list at all. After some time the server finally shows up, and when trying to join it, the game starts loading but then repeatedly kicks the player back to the initial intro screen instead of connecting to the server. After every failed attempt and return to the intro screen, the server browser loses the previously set filters, so the player has to open the browser again and re‑apply all the search filters each time, which makes the whole process even more annoying and time‑consuming.
