I cant recieve the free era recovery crates
I returned to the game when Dedra Marquee was out, so yesterday in the Kessel Run, I got 3 free era recovery crates that I had claimed before 28 hours, and still haven't received them. I checked if they are in my inventory, and no, they aren't. Also, I have used restore purchases, and I checked my inbox. Please help.
Grand Arena fight stucked
Hello, Because this happened to me for the second time I'm reporting. Issue: during Grand Arena fight, oppoment sudenly stops and didn't tak a turn. This stuck lasted whole 5 minutes resulting in lost battle with 0 points earned (first fight). Team of attacker wasted. I'm adding screens. Note: my network connection works perfectly. Would it be possible to investigate/ fix that? Might be quite annoying for players, who invest a lot of money to get top teams. Thank you a lot, I'll try to load screens.Store issue
I have this issue when i open the store from my PC its laggy and won't let me click on anything. I tried opening it through my phone and it works there, but when i try and make a purchase it says that my card couldn't be verified. I have made previous purchases with that card and there was no problem. Also for some reason the game stopped notifying me if i have unclaimed kessel run rewards, which i assume has some connection with the fact that I can't even open the kessel run (and the store in general) on my PC.Stolen money
Hey I posted a couple days ago about an episode pass I bought that never processed. I’ve tried all the solutions tech support gave me (press refresh purchase) and it didn’t work. I’ve waited for a few days for tech support to get back to me and nothing has happened. That’s $62 that I’ve lost with nothing to show for it. i have all the receipts, and transaction proof on my bank account. I’d really appreciate this getting resolved ally code is 838-669-334Purchased Episode Pass - no rewards!
Hey! I purchased the episode pass like last week, and haven’t received anything for it! I’ve been talking to tech support from the minute I didn’t get rewards and haven’t gotten any progress unfortunately. Anyone else had a similar issue? Any admins on here that could help me out? I’ve shown transactions and apple receipts and still no luck. Would love to get this resolved as the pass ends in a few days. sorry if this is the wrong forum!
