Recent Discussions
Missing BB8 LSB
BB8 LSB not coming through. I received nothing instead of the characters I paid for. This was my second and probably last time I buy something for this game if the problems don’t get fixed. I am trying to be calm about this but I don’t want to have wasted money for nothing. I have no option to purchase it anywhere else either. The image bellow shows that for both the ingame store and webstore. My ally code is 916-387-844. Please fix.R2D2 Light Speed Bundle Purchased and got crystals instead
I have purchased the R2D2 lightspeed bundle and received crystals instead. This is absolutely not acceptable, as i did not purchase crystals. Please urgently provide me with the R2D2 lightspeed bundle, which I purchased. My ally code is: 849-847-316 Best Regards.
Was not rewarded BB8 light speed bundle upon purchase
Hey. Recently I purchased the BB8 light speed bundle through the Capital Games store. When I clicked on the link that confirmed my purchase I was given a reward in my inbox under the title “BB8 light speed bundle” but was only rewarded crystals, nothing related to the contents of the bundle I had purchased. I have tried the troubleshooting recommendations given by developers but nothing has worked. What steps should I take to be rightfully compensated for my purchase? My Ally-Code is 915-545-973 and username Qymaen Jai Sheelol
Kessel Run Issues
What’s being done to address Kessel Run events that don’t trigger? I’m on my third day of not being able to trigger the log into game event. That’s 300 missed energy during double drops. I’ve been back and forth with Customer Service and still nothing. It’s as if they have no understanding of what’s going on in this game. Are the developers aware of the issue? How about tweaking the code so that if the complete all daily’s event triggers, the log into game one triggers too?
Episode quest complete 5 galactic challenge feats
All times are in Australian. The episode quest "complete 5 galactic challenge feats" was unlocked this morning but the galactic challenge was released last night. I completed what feats I could in the galactic challenge last night. Now I'm unable to complete this quest until the next galactic challenge rolls around (in 3-4 days). By which point the 2nd chapter of quests will be unlocked and I'm unsure if the previous quests will be able to be completed. Is this intentional (punishing players that play the game and complete things early) I have gone back in and completed the highest teir of the galactic challenge (the 10 feats for completing the battle with the episode pass purchased would have been completed if I hadn't already completed it) and it did not complete the quest.
I need to link my SWGOH account to my EA
I tried to link my EA account to the game but after completing the steps, I was met with a message saying that my Birthday in game didn’t match my EA account birthday. I check and my EA birthday is correct, but I can’t change my SWGOH age or even see what it is to match it to my account. Idk what I put as my birthday in the game, but it’s obviously wrong and I need to change it if I want to link my account. Any advice?Can’t access game
I need help I lost my phone and had to get a new one downloaded my game and it won’t pull up my data it just wants me to create a new game. The help chat said they need my player id which I can’t access so they recommend posting on the forums to see if a fellow player can find it for me
Issues With the In Game Store
I've had a problem for the past ~5-6 months, where most packs in the store end up not showing up for me. All of the packs that cost actual money show up, but packs such as the 500cr relic packs, chromium packs, and character troves never show up. I tried 3 months back to get help with this problem to no avail, but I am unable to purchase the 8,000 shard shop currency trove atm, and would like to have this problem fixed so I could actually use the in-game store again. This problem persists on the PC client as well as on mobile, with only the webstore being usable (troves and chromiums don't show up on the webstore though). Region: USA Ally Code: 286-477-487 Username: IDon'tLikeSand Reference Attachments:
Issue with shards and gear for double drops
Anyone noticed farming certain gear or character nodes (dtp and enoch for me) that they dont get the tag as “bonus” and also drop horrible rates compared to everything else? kyro shocks showed it and dropped plenty, another gear piece didnt and showed 2 dtp and enoch dropped 2, 2 and 4 shards not showing the word bonus, while finn on the enoch node showed bonus and dropped 8, 12 and 12 feels broken or just me?
