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Account Recovery Help
I've tried EA support, but they are not helpful. I had a device disaster and I have lost access to my second account ( I was running it from a second space on my Android phone). It was not backing up, at all. I thought I knew the email address, but it seems I was wrong. I paid for many packs using paypal so can confirm transaction details. I can also confirm the credits, ship credits and crystal amounts on the account. SWGOH.GG Player ID: 139828827 Direct profile link: https://swgoh.gg/p/139828827/ I only just got Kenobi and the Great Mothers on there and I really want to use them again, please can anyone help?Coliseum issue
Todays Zeffo task started off at tier 2 and not tier 1. Also playing tier 2 it took over 2 hours to complete to 100%. I ended up playing with auto on. It took 15+ minutes to achieve 1%. Luke was 4 stars and level 33. It feels unless I pay for upgrades this activity has no beneficial rewards to move Luke levels up.Fix the game!!!!!!!!! You are a big joke.
fix the game !!!!! Still lagging everywhere!!! TW IS LAGGING ! GAC IS LAGGING ! ARENA BATTLES LAGGING ! EVERYTHING IS LAGGING ! IM WONDERING IF IS ANYONE THAT COULD GIVE A RESPONSIBLE ANSWER IN ALL THIS COMMUNITY MEMBERS. WE NEED AN ANSWER GUYS! THIS WASN'T A HUGE UPDATE!! THIS IS A HUGE DISASTER !!!!! Well done everyone!!! After 10 year's of our support you pay us back!! Jesus Christ guys! Billions dollars company!!! Seriously???? IM SURE THAT IF I EXPRESS MY SELF EXACTLY HOW I FEEL RIGHT NOW YOU WILL REMOVE MY POST AND PROBABLY YOU WILL LOCK MY ACCOUNT. YOU ARE A BIG JOKE GUYS.!! I'll keep reposting this message until EA do something or reply! I'll post this in all active forums of community.
Help me recover my account
Good day. I need your help. Please help me restore access to my account in the game SWGOH(star wars galaxy of heroes) In October 2025, a child picked up a phone, logged into the game, went to the "Delete Account" section, and deleted the account. Please restore the account. My ally code is 482-294-211, The game was linked to Google mail. [edit: email address removed]Gac freeze
Your game is unplayable due to the freezing or lagging during pvp battles. I will lose this Gac round because of it. Your game was fine before relic delta. If you needed to incentivise higher relic levels, why not just increase the stats more between relics? Or add a speed boost. Hopefully you will get rid of relic delta because this really sucks right now!Lagging making game unplayable
The lagging and choppy play since the update is simply making the game unplayable. I've lost every GAC match since because of timing out so many battles that should normally be wins. Every fleet arena mirror with what should be a 100% winning team is a race vs the clock now. There are some teams that are fully unbeatable for me now because the normal battles would take 4+ minutes to win typically, and I'm lucky to get half the turns now because of freezing and lagging. If this doesn't get fixed relatively soon, will probably retire for good. It's not fun playing a game with losing half the battles being baked into the outcome because the gameplay isn't capable of accommodating winning.Mace Windu Bug causing all sorts of problems
I've encountered a bug where the tutorial for ships and crew begins with forcing me to select Mace Windu via the endurance and then it just ends, and going back to the home screen begins the tutorial cycle again. I found a workaround by favouriting a bunch of the ships and it works, but now I'm running into a bunch of other issues that seem to be related. Other tutorials are not appearing anymore. (e.g. after unlocking the galactic war table none of the tutorials appeared) Locked out of Windu and Tarkin Fleet Commander Training despite meeting the requirements. Can't do any of the journey guide battles. (the battle button will do the animation and sound but wont take me into the battle) It seems to be a sequence issue where the game is still stuck on the Mace Windu tutorial but I don't know how to fix it. If anyone can help that would be amazing. Ally code: 338-427-261Not receiving correct amount of shards on Journey Guide.
Hi. I don’t know what to do, I left a comment a few days ago but am yet to get a response. I completed all the tiers on the Jabba the Hutt galactic legend journey guide but I’m stuck on 320/330 shards. I have read online that it happens sometimes to other players. Any ideas on how to fix this ?? :( Ally Code - 769-736-271Lagging lots
I was wondering when are they going to fix the lagging issues with the mobile version since the update I can't enjoy my game I lost my last GAC cuz of it its so frustrating I don't have a computer and don't want one ive been playing on my phones for year's and never had this problem please do something about it ill stop playing until they fix the issue thanksJourney Guide Bug
I'm trying to start Journey Guides - Specifically for Thrawn. I've met all the requirements and the "Battle" button is green but when I click on it, nothing happens. I've deleted and reinstalled the app multiple times. I'm also still getting the automatic prompts to go into the ships tab for Home One every time I open the game. Any thoughts?
Your update caused LAG
Dear Capital Games, your update has caused severe lag in essentially all game modes: Squad Arena, Fleet, Territory war. One can assume GAC will experience lag as well, so not only do we have to deal with relic delta, we now also have to deal with serve game lag. The lag is making the game almost unbearable and not enjoyable it has costed me personally matches I should of won in territory war, and I suspect it will cost me in GAC I am certain am not the only player to experience this, I think that CG should compensate it’s players for these technical issues.Lag and Colissem rewards compensation
As you have acknowledged the that the latest update caused hitching/lag and that Colisseum awards have been lost due to a bug, I would like a confirmation if any compensation for in-game awards lost due to these issues will be automatically sent to all affected or if we need to file a bug report to get the compensation? Personally I only play SWGoH on mobile and I haven't been able to finish Fleet Arena match in time after the update, so I have missed 1st place rewards I was getting regularly for 5 days and counting. I seem to have also lost Colisseum rewards three times. On Squad Arena I can't finish matches in time against Hondo teams which make up about 80 to 90 % of the Arena top 10. In Grand Arena I have been getting timeouts on all regular counters, so I haven't been able to finish any attacks. At the moment my rewards losses areon estimate 1.000 crystalsMultiple crashes. Lag on some actions for almost 30 seconds
This is too much. I have lost several Grand Arena matches due to lag. Either timeout it outright drop completely out of the app. My Bo vs a LV is unplayable. Bane drops a hit, then I pray for the graphics to catch up. Nope, booted and counted as a loss with no other counter for that team. Several drops now in coliseum. Just crashes. Please say something. I’m going to start telling people to avoid or close thei accounts.
Coliseum Questions
Yes, I know I'm a whale - so hush My ST Luke is sitting at level 72 with 7 stars, and for some reason I can only do about 8000 pts of dmg on Tier 3 of the Coliseum. After the first round, everyone is just doing 1 point of damage. I don't know if this is by design or what, but fine. However, Someone at level 45 with 7 stars (on the same tier as me) is able to do more damage than someone at level 72? It's like a Gear 8-9 character being able to outperform a Gear 12 character - even though the characters are identical, save for some RNG. So I'm not sure if it's a "me" issue -- though one thing I do know is that it's not a mod issue. And since you only get one round or so before the damage limitation kicks in, I have a 1 in 3 chance of it being a strategy issue.
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