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Unable to access SWGOH Webstore for 5+ days – Retry loop (Ally Code 386-729-384)
Hello, I have been completely unable to log into the Star Wars: Galaxy of Heroes Webstore since the evening of 16 August 2026. What happens: I enter my email → receive the verification code → enter the code → get a blank white page → redirected back to the login screen with “Retry”. This happens every time. Account details: Ally Code: 386-729-384 Email: [edit: email address removed] Platform: iOS (iPhone 13, iOS 26.6) Important findings from EA Help: Support confirmed that another EA account is currently linked to my SWGOH account. They also stated this is a known issue that the development team is working on. My previous support chat was then closed. What I have already tried: Password reset Multiple devices and browsers (including Incognito) Different networks Game Center sign-out / sign-in Attempting to link/unlink on a second device Logging in with a secondary Apple ID email None of these resolved the Retry loop. I can successfully log into the Webstore with other EA accounts linked to different SWGOH accounts — the problem is isolated to this specific account. Impact: I have already missed well over 750 crystals plus a significant amount of energy from the daily reward crates and the Coaxium Heist. I have opened multiple support tickets/chats. The latest one is under “Missing Items – Can’t access the store”. Could a community manager or higher-tier agent please look into forcing a clear of the conflicting EA link so I can access the Webstore again? I would also like to request compensation for the free rewards missed during this multi-day lockout. Thank you.Krayt dragon colosseum insta kill
Not sure if this is a bug or not but I’m on tier 6 of krayt dragon in colosseum, using JKL Mara, JKCK, mace windu and CLS, and immediately when I load in most of my units are insta-killed with his acid spray attack with only 1 barely surviving on yellow, only barely managing to get a 4% score, what’s happening? he’s never been this strong to destroy my team In his first move and there’s nothing I can do to try and increase my score, I tried a few diff ones but nothing works the same keeps happening, surely this has to be a power scaling problem or a bug? I’d expect him to be this strong after I’ve gotten a somewhat decent score not at the very beginning of the fight.The redeemed codes
I found out that there were codes I could redeems but when I did some like the darth sidious one it never gave me a lightspeed thing for him which I was sad cause I really needed him for something could anyone explain why I never got it (I also got some other codes redeemed but they also didn’t work) if ea sees this can you help me get the lightspeeds? Thank you for reading if you did.Guild search results are from Turkey? Not the UK.
I was in Turkey for a short visit and decided to download the game whilst there. I returned to the UK and although the Webstore shows purchases listed in pounds; whenever I search for a guild, it only lists guilds based in Turkey? I need a way to resolve this please, as I really enjoy playing the game.SWGOH False ban Coliseum Aug 10th - Appeal pending
HiEA_Lanna andEA_Vendcera , My account was automatically banned on August 10th due to a false positive trigger in the Coliseum mode. I have never used any cheats, mods, or third-party software. Summary of my issue: I initially submitted an appeal via the app with an incorrect email address. A couple of days later, I submitted a new appeal on the official website with my correct email address. As of today, August 22, I still have not received any reply or resolution. Account Details: EA Account: emre34_GG Ally Code: 687644419 Ban Date: August 10th Could you please take a look at my case or forward it to the ToS team so my account can finally be restored? Thank you very much for your help!
SWGOH account won't import to PC - Error 9.0
Hey everyone, I'm having a strange account linking issue and hoping someone has encountered this before. My main SWGOH account is completely accessible on my iPhone through Game Center, and I haven't lost progress. The problem started after I tried to set up SWGOH on another iPad. The iPad's account linking kept bugging out and restarting. Shortly afterwards, my PC started loading the iPad's different SWGOH account instead of my main account. In the game on my iPhone the settings > Connect show's me three options: Unlink account (underneath it says my account is connected in green. And if I select it it comes up with "Account can't be unlinked") Sign out of Game Center Import Account If I select Import Account and sign into EA with my main account the game attempts to load and then crashes with Error Code 9.0 On PC, trying to connect /import the account juts loops and doesn't import the account. The SWGOH Webstore also now doesn't recognize me account. I've tried reinstalling the game on PC and iPhone but that hasn't work and I still get an error 9.0 on the iPhone. Has anyone encountered this combination of PC and Web Store not recognizing the account, "Account not linked" as well as a Error Code 9.0 when importing? I'm not trying to recover progress. The account is still safe and playable on my iPhone. I just need need to get the EA/SWGOH account association working properly so I can access it on my PC again?Episode quest Attempt to inflict armor shred
Attempt to inlfict Armor Shred 10 times- Keyword ATTEMPT, only registers when you inflict Armor Shred Attempt Armor Shred- missed -> not registered Attempt Armor Shred - Killed the character -> not registered Little things like this aren't all that bad, honest mistakes, missed translation,... But it keeps adding upConquest Rewards Missing
I earned the gold crate in conquest and did not receive my rewards. I am investing a lot of time and some money(conquest pass) to unlock Jedi Training Leia on day 1 and missing these 65 shards makes that impossible. I have way too much money invested into this game for this crap.
Error Code 9.0 when trying to import account
Hello, been trying to login to my old SWGOH account after a very long time, save device I previously used. When I try to import and login to my EA account I get error code 9.0. Have tried in game support chat and other methods, but nobody is very helpful, hopefully someone knows what the issue is here. Ally code is 854-891-889 Thanks.Game Crashing Suddenly on PC
I keep having sudden crashes on PC app, sometimes in the middle of CMs for TB, sometimes during conquest, and even just looking through the inventory. Seems to be very sporadic, but has increased in volume in the last couple of days so that it's essentially impossible to reliably play any gamemode which isn't replayable after crash.
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