Recent Discussions
Charged 3 times on Scorch purchases
Well, as the title states, I made the huge mistake to buy the 2 Scorch bundles from the webstore on the 20th of May, one for $30 and the second one for $75. All good and dandy, on the 22nd of May money got retrieved from my account, as expected. Then again on the 23rd of May, I have been charged $105 for the 2 packs, and to top it off in good style, on the 24th I have been charged again for both packs, same amounts. Ok, I can understand that technical issues can happen, but how can you justify the response on the support chat on which I was just told "I want to inform you that the issue has been resolved and the team is working on making the necessary changes for affected players" ? How is it fixed as I haven't received my money back ? Oh, you want to say "don't worry, keep spending as we won't charge you 3 times now, until we break it again when we will just enjoy stating that we fixed the issue once again" ? Why just close the chat and not provide a timeline of when the extra charges will be refunded, even though I specifically asked for it ? Or is the answer as clear as day, there will never be a timeline, thank you for your extra money ? What are the changes that you are talking about ? If you would have planned to refund, you could have stated a clear answer and provide a timeline, even if you provided like a month for processing it. But no, you just closed the chat without anything meaningful provided. Great support provided, thanks for nothing. So once again, I am posting here, when will I be refunded ? Can anyone provide a clear answer, ideally from CG ?Order 66 is not being counted if Scorch procs it for the sector 5 feat.
Exactly what the title says. Playing Conquest, trying to get the sector 5 feat that needs you to inflict Order 66 10 times. I'm playing the datacron mats mission and Ahsoka dispels him straight away and gets Order 66. Yet when I check the counter for the feat after the fight, it hasn't budged. Has anyone else had this issue?Crazy Account
Hi. After a few years, I've returned to play SWGOH. Yet, several issues since comeback. Problem with main account login, after 3 days, it as logged with Google play. So, after a day using the acoount, all my mods have disappeared, completely gone, and still going on. Closing and reopening the game make some glitch, which cleans all mods earned. Top gold mods, simply vanished. I would like to know how this issue is going to be fixed, and how I'm going to be compensated by EA bugs/errors.PC Client Login Error
Hi, For the past week I've had a login error using the PC Client. It's started successfully twice, in approximately 50 attempts which suggests that communication with your servers and any DNS pointers have worked at some point. The other 48 times it has presented a connection error, with the usual can't find the server nonsense. I find this odd given I'm logged into the EA App successfully nearly all of the time. Can you do something about this please, daily PC client rewards are being lost, a TW Battle was lost, and It's really not been helpful during the current GAC. Thanks
All my mods are gone
Ive returned to the game after around 4 years of inactivity. When i first started the game and loaded my progress back through google, whenever I would try to upgrade a mod the game would give me error 9.25 and force me to restart. A day after that, I connected my account to the EA one since there were some free crystals given for doing that. Now all the mods Ive had equipped are gone, not in the inventory not anywhere. What can I do if anything? Edit 1: equipping mods, exiting the equip menu and going back in to equio other mods will delete all previously equipped mods. If i try to unequip a mod i get error 9.30 and it forces me to restart Edit 2: mods are back and everything that didnt work before seems to be working now. Thanks to Gunner for reaching out and the dev team for making quick work of thisConquest Pass Plus Bug - plz fix!
I recently went to purchase the Conquest Pass Plus on the store website and when I checked in game it was only the regular Conquest Pass that was activated. After looking into it, apparently I somehow purchased the "upgrade" for $20. The upgrade is supposed to be $20 and bump you up from the regular conquest pass (valued at $10) to the Pass plus (valued at $30), but I received only the regular conquest pass. So apparently by purchasing the upgrade for $20, I got the regular pass valued at $10. Additionally, on the webstore where you can purchase the pass or pass+ it says I already bought the regular pass - but in the game it still gives me an option to purchase both. Can I get a refund for the extra $10 I spent for this purchase? Or if I go in-game and purchase the regular pass ($10) will it automatically upgrade me to pass+? Please help / advise! CG_MeatheadCan't login to the webstore
When i try to enter the webstore is says i have to link my account. That i have to go in game, open settings, click connect and click EA connect. Except, when i go in game, i am already linked and i cant unlink and link again. What can i do so that i can enter the webstore again. I have tried on Android phone and tablet. My game is up to date and my DOB is december 1st 1983Galactic Legend Ahsoka Tano bugged.
Product: Star Wars: Galaxy of Heroes Platform:Android What type of device are you experiencing the issue with? VIVO NEX 3 OS Version VIVO REV 6.18.7 Ally Code: (Find it here: http://bit.ly/AllyCode ) 848-355-196 What type of issue do you have? Gameplay How often does the bug occur? Often (50% - 99%) Summarize your bug Dead characters not disappearing after being terminated. GLAT ability bugs the gameplay, ending in a loss because the only action possible is to retreat. Steps: How can we find the bug ourselves? By playing Galactic Legend Ahsoka in Squad Arena vs Galactic Legend Leia or Kylo. And also missions on ROTE. Connection Type Mobile Please select your region North America Country Canada Hi there, I hope you guys are doing fantastic and this message finds you well. I am reporting a bug for the first time in nearly 9 years of gaming with you. Here is my ally code: 848-355-196 and my nickname in game is: Whīzzø I unlocked Galactic Legend Ahsoka Tano in the first week after her release, she is one of my favorite character in the entire Star Wars universe and has been hoping for a Galactic Legend for her, so first of all, I wanted to say thank you for make this happens! Now, let's get to the core of the issue. I encountered this problem many times during the past few weeks. It doesn't happen all the time, but often enough to be penalizing. Today, for the first time, battle completely froze during Territory Battle on Felucia, playing the Young Lando special mission. Line up was: GLAT lead, Young Lando, Padawan Sabine, Ahsoka Fulcrum, Huyeng. Battle starts well, reach ultimate, build the team offense and stats, then GLAT turn comes. I merely hit basic ability then nothing happens! You can see screenshot number 2 (ROTE bugged froze). Menu for abilities do not show up anymore, it's supposed to be enemy's turn as you can see on the right hand side of the screenshot, but they do not go... Even if I try to hit AUTO basic or complete AUTO, nothing happens... I can open setting and retreat, but it ends up in a loss and got points stolen from my guild and myself. Not a biggie, but I would love to see that fixed very soon. Now, squad arena. It happens once a day I would say, same issue than ROTE. Middle of battle, ALWAYS on GLAT turns, I hit any ability, doesn't matter which one, I had the bug on any of them, battle froze and I cannot do anything. I tried to joined a short 10 seconds video, didn't work, same with zip file. Same here, I can only retreat. I noticed it FREQUENTLY happens against SKLR! Like 75% of the time. Occasionally happens against GL Leia. Also, when the bug happens, very often it starts with the same pattern: all characters become dark and all the menu disappear, see attached first screenshot (Bugged dark). Sometimes I get lucky and can play anew after 10 seconds. Sometimes I'm just screwed and need to close the game and relaunch it. It also happens randomly without characters to turn dark, like I would hit basic on GLAT, then nothing would happens for 5 seconds, then everything goes back to normal, but I have to take a turn with GLAT again, like if it was cancelled. Last thing, which is not penalizing but kind of funny. DEAD characters DO NOT disappear! I have screenshots of this, but I can only join 3 attached files. I happy to provide more if you need me too. But when I play GL Leia, very often I kill her, she remains here and I can continue to attack her, even though she is dead! I can of course change target and clear them and when I win, I have the VICTORY screen, with the one, two or three characters DEAD, but still in the middle of the screen ^^ That's it for me. I hope it helps and I was accurate enough in my description. Feels free to reach out to me if you need further explanation, footage & screenshot. You guys take good care of yourself.
Galactic Legend Ahsoka Missing Buttons
I am sick and tired of this game breaking bug being straight up ignored despite the numerous reports of it occurring across different platforms from tons of different people. I had it again today and will post about it as often as I experience it, here is the info: I was in the Rise of the Empire territory battle, coruscant light side mission. It occurred on 7:00pm est June 9, 2025. I simply put the battle on auto at the end of the first encounter, when Ahsoka used her ultimate the bugs go missing. I believe it's an issue with the game believing pre-ult Ahsoka still exists and not knowing what to do when she is hit and tries to counterattack. Ally code 651-266-171.
