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Cal kestis lsb. Charged, but no bundle
Hello, I am experiencing an issue with a missing purchase in Star Wars: Galaxy of Heroes. The payment was successfully charged through the EA web store, but I did not receive the content in-game. I have been stuck in a support loop for several days. The in-game chat does not respond, and creating a new case redirects me back to the same inactive chat. I am unable to get assistance through normal support channels. Could someone please escalate this issue or direct me to a working support path? Ally Code: FtZOfehQSvCT7zyBg0rQEgVane cron and vanishing buttons
1st time happened in gac when attempting a clean up of a Pkh with aphra. When I started to use specials buttons ended up vanishing and nothing could be done. I finally got the vane cron and was testing in out in arena vs a Lv squad and the same thing keeps happening if specials are used towards the end of the battleConquest Sector 2
I'm having a glitch in Conquests in Sector 2 on Normal difficulty. I'm currently choosing between two Rey squads. And at the start of the battle with either squad, the enemy R2D2 simply disappears from the battlefield and that's it. No one else moves, and time passes. Because of this, I can't continue.Conquest battle
I have a problem with the fights in conquest event , as hard as I hit in any battle I can't win . The enemies reach near zero but they can't die. What can I do I am playing for Android phone and tablet the result is the same "time out you lost " . The same thing happens some times at the raid order 66 .Purchase issue on game store
I payed for both the mercenary LST and the kyber LST both have not come into my account although I have payed for them. But if I pay for something new the previous purchase I made then comes into my account. You are making me purchase unnecessary things just so I can get the purchase I wanted in the first place. Please fix this soon. My ally code is 133-124-831So Kessel Run Events Broke
So like so many of you I've been excited for the 3x event and a way to get extra energy was to run up the Kessel Run rewards. I went ahead and bought my bundles and stages of era materials and relics and so on not only did I'm not sure I got it all as I had made 20+ purchases i noticed after some time the Kessel run coaxium rewards where not rolling over and giving me my rewards in game and my bar stopped moving to my dismay I'm not even sure how much i missed out on its the sole reason to make webstore purchases. I knew better after what happened with maul hate fueled to try but i did anyway i went to customer support where the bot gave me the run around as i will provide screenshots. then when i got home from work i tried the website again and they said they cant help me and id have to go to in game support even though I showed them screen shot of the bot ignoring my text and giving me game crashing bug troubleshooting and closing the chat . i opened a new in game chat while talking to ea site chat and the in game told me the only way to speak to an agent is to go to the very site the customer service chat was telling me they cant help me and to use the in game chat and closing the chat. so far I've missed out on completing my 7 star max level relic from the era maul hate fueled because the store removed my ability to purchase the remaining pack on each Yoda and chewie and asaj because I couldn't get the shards to max level them like I did the others before the era closed because the chat doesn't work. now I'm going to miss out on a lot of 3x event energy i could have used let alone the crystals and everything else that gets rewarded with the Kessel run i just wanted to be made whole but at this point I've put half a day in to trouble shooting this i really feel like someone there should make me whole on this. I AM how ever open to help or advice with fixes or how to get ahold of someone to help me thank you all kindly for any time and attention
SWGOH Major bug in Conquest sector 2
SWGOH: Ive been stuck for 2 days on last fight in Conquest sector 2. Not that I can compete with what’s in front of me, the game keep bugging when it change characters turn, everytime on the 2nd or last toons missing, the game bug then nothing happen but the clock still running. I have pictures of it but it’s too big to sent. Plz help. I will have * reward at the end of this conquest.Coaxium Heist not resetting
Coaxium Heist is not resetting after 2 purchases. Based on the tier I was already on, plus the spend it would have been 3 resets. This is rather annoying for 2 reasons. First I’m missing the rewards. Second, I made the purchases during the 3x event. This means I would have had additionally energy rewarded with the Coaxium Heist that would have been used for 3x rewards. The timing of my purchase was intentional for the additional energy rewards. I should have received 600 total energy and 600 cantina energy to use for the 3x rewards. What is going on and why is the fix for this issue.Missing/Copyright License Issue?
While bored on the PC, waiting for energy to accumulate, I decided to look at the About section & saw this. I don't know if this was intentional or if someone forgot to change the information while copying it over. But I thought it would be a good idea to let everyone know. I found it funny, but I don't know if this could be a serious problem for the company or not. So I put it here for it to be fixed or not I decided to put it here in technical issues, because I couldn't think of any other place where it would be appropriate to put it, but as it is a "technical issue" in the very loose sense. I figured this would be appropriate. If I'm wrong, then please gladly move it over to the appropriate sectionLightspeed purchase not showing up
I purchased the Queen Amidala lightspeed bundle a few hours ago, and was charged for it but she has not shown up. A weird note, that when I made the purchase, it went to the screen i've seen so many times before, showing what I should have bought... but there was no image of the character, just the screen and a note that clicking would show her stats. I tried clicking that empty space but nothing. Ally code: 512-824-688 Receipt from the purchase is attached. thanks
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