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subject EA help
To the relevant authority, I am writing to formally appeal the ban imposed on my account. I have been working on this issue for months. I have never used cheats, third-party software, or engaged in toxic behavior/abusive language. Despite my continuous efforts to resolve this issue, my account remains restricted.What makes this situation even more frustrating is the lack of action taken against those who openly cheat in Fleet Arena. I have repeatedly reported a player who consistently ranked in the top 10 against high-level Leviathan builds. This is mathematically and mechanically impossible under normal game conditions, yet no action has been taken against this player while my legitimate account remains banned.I can still access the game from other platforms, but this "banned" status prevents me from playing on my computer. I request that my case be manually reviewed by an expert. If this forum or support channel cannot provide direct assistance, please forward this request to the relevant department.I am a dedicated player who values fair play and expects the same level of integrity from the game's moderation system Note: The incident involving the ship occurred because of another account I own. . Alliance Code: 499 638 237Fleet arena points not adding correctly
Is anyone else having problems with fleet arena points not adding correctly? I was supposed to be awarded 1000 fleet arena points for the day according to the in game message, but only 680 points total are in my account currently & I haven't used any points yet today.Finished journey guide but did not unlock character??
I’m absolutely at my wits end with in-game support. I quit the game because I finished the journey guide for Jedi Training Rey and did not get the character unlock. I went back and forth with support for days and all they would tell me is that I had to finish the journey guide - and I told them over and over again that I did. I don’t get why they cannot help me with this obvious in-game error. I really want to return to playing but it’s hard knowing the grind never payed off. Help anyone??Conquest - No Buff Disruption Progress
I’ve been using an R5 stormtrooper Luke with the TK-421 basic ability maxed out to try to get Buff Disruptions for the sector feat. However, I’m not making any progress on the feat, even though I’ve seen the Buff Disruption icon get applied to enemy toons. Is anyone else having this issue?Conquest: Sector 5 bonus node too difficult
I feel the OR Jedi team on Sector 5 bonus node is too difficult. This is a much harder win than any other team in the sector (in my opinion). The bonus node doesn't need to be a challenge, we want to use it to get some datacron materials whilst farming feats. As well as being a tough beat, it's also awkward. They prevent assists and apply buff immunity. This just isn't what you need for a bonus node. Please think about this before putting a team on a bonus node.web store free chest unavailable
It's been three days in a row that I open the web store to get the free rewards and I get the message "Oops something went wrong. Try again later". Phone, PC, doesn't matter. The Kessel run rewards are working fine, the only issue is with the free chest. Anybody else?Unban status
Good morning! I’m writing this to request some clarity, as I was banned about 2-3 months ago. My ally code is 837-733-471, and I was apparently banned for “cheating in the colosseum”. I did some brief research and found that Ahnald made a video on it. I apparently had a really good colosseum run, which I was quite pleased to find out. I thought to myself, “great! all I have to do is submit an appeal”. Wrong, I made an appeal about 77 days ago, which was the day I got banned, I waited, and waited, and waited, still banned. After about 60 days, I questioned myself on if I really submitted one, so I resubmitted one about 3 weeks ago, no response. I’m asking to please be unbanned, as I have NEVER cheated before, or some clarification about the situation. I had about 3-4 million gp I remember, and I had unlocked my first GL, SLKR, about a month ago.Items purchased with crystals disappeared
Since the update on Wednesday (Apr 17) the items purchased with crystals (Era currency, marquee shards, I believe every pack that has chance) disappeared from my store. I used to be able to buy them until the beginning of the week, and now they're just gone. I've heard about this happening in Belgium because of country regulations, but I live in Brazil and this is not something here, so I'm posting to seek help. The picture attached is to show Partagaz crystal packs are not showing up.
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