Recent Discussions
Signal Data Mastery II Only Gave Crystals
Hello, I purchased the "Signal Data Mastery II" two weeks ago and was given crystals instead of the signal data. I haven't seen any updates but a few people on the main forum post mentioned to reach out here. Ally Code: 349-111-212 Electronic Arts on Google Play. Order number: GPA.3397-8399-9468-58964 Order date: Jan 29, 2025 10:52:13 AM MST Thank you in advance!SolvedDrDurk092 hours agoSeasoned Newcomer13Views0likes2CommentsMissing Leia Organa Journey Guide Rewards
I've completed all the prerequisites and even Tiers 1 & 2 for Leia's journey guide event but never received the rewards for completing the 3 prerequisite quests. Anyone else have this issue? Playing on PC...Fett06152 hours agoSeasoned Newcomer9Views0likes1CommentReceived crystals instead of LSB
I bought the Inquisitor LSB from the Web Store. I have a receipt in my email for the Inquisitor bundle. My credit card was charged 50 dollars plus tax, but in the in-game inbox there was a message saying there was a problem and I was given about 7200 crystals instead. The crystals are not an acceptable substitute for the LSB. I would prefer to receive the LSB and you can also remove 7200 to 7300 crystals from my account. Acceptable resolutions would also include refunding my credit card and you can remove the crystals you gave me, or give me enough crystals to buy all the kyros, other gear and relic mats to get the inquisitors to r5 and some sort of compensation for the time it would take to do this manually. Thank you for your help resolving this matter. Ally code: 983515641wesslawe2 hours agoRising Newcomer24Views0likes1CommentUnwanted charge was made automatically or maybe it’s a duplicate charge
Hi so the last time I bought pack was on Dec 31. And the pack was LSB. But today Feb 13. I just top up my card and then suddenly an amount of LSB price was credited out of my card! I didn’t try to buy anything and I was offline at the moment my money got charged. I have contacted Apple support and they said the payment was made but never went through and when you update your card, it just start the processing. so I have got charged for nothing, or I might have already bought that LSB pack and then it charging me again today. Idk why please help! I want a refund for today’s unwanted charge pleaseNotAGamergirlzzZ2 hours agoSeasoned Scout16Views0likes3CommentsCannot login webstore
I’m trying to login the webstore to retrieve calenders and stuff. But when I try to login I out my code in and it says that my account need to be linked in game, it already had linked to ea. when I try to unlink it say error 9.0.5vaue58rbr8z2 hours agoRising Newcomer6Views0likes1CommentCharged twice for grand inquisitor LSB
I purchased the GI LSB and got charged twice. I did receive the characters in game. I purchased from the PC client. The two order numbers are : 1007852805190 and 1007853205190. They are for the same bundle and charged at the exact same time. My ally code is: 292-239-137 Thanksgatorn4tion2 hours agoRising Newcomer40Views0likes2CommentsFIX THE WEBSTORE KESSEL RUN!
Like do you not want people to spend money or what!? Fix the Kessel run track, that disappeared after the reset, already so that people can spend and know they will get their bonus rewards! Until it's fixed why would anyone spend money!? I would think yall would make this a high priority seeing as it impacts your pocket books, but you haven't even responded to any of the posts about it in well over an hour now!?!Kaoticagent2 hours agoSeasoned Novice24Views0likes1CommentKessel Run Reward Track Gone
I just logged into the webstore to check the kessel run rewards track, since it just reset today (I’m still waiting for CG to put a counter on how many times the rewards track will reset) , and it’s just gone now. The purchase I made, hoping to get coaxium to make progress on the track, was now just a waste.87Views2likes4CommentsAbility Ascension Pack II - after Purchase Free items not claimable
Hey, I bought the first step of the ability ascension pack yesterday, then my game crashed and now I‘m not able to claim the next free steps (image attached) I got what I payed for but not the next free steps. Can someone help me what I have to do to get them? Thanks in advance And yes, I rebooted the game already. Ally Code: 165-887-63415Views0likes0CommentsMissing Store Offers Due to Account Origin Region
I've had this problem for well over a year at this point, where a majority of the shop offers that involve chance do not show up. Many other people have reported this problem, and its been linked to the origin country of an account being in a place with certain anti-gambling laws (mine is Belgium). I moved from Belgium nearly a decade ago, yet my account still follows the laws of Belgium rather the US where I currently reside. Over the course of dozens of conversations with the in-game customer support, many of which ended in links to other star wars games or suggestions to reinstall the game, no solution has been presented for what seems to be a relatively straightforward and easy fix. A while ago, Gunnar suggested on a similar post such as this to try with the in-game support as they should be able to fix this problem, but I'm back now to report that nothing has changed whatsoever. Is there really no fix for this, or can something be done? Ally Code: 286-477-487 Region: USA Attachment 1: Example Customer Support Screenshot Attachment 2: Example Store Offers 2/13/202531Views0likes2CommentsWeb store issues purchasing the new Luke Skywalker Allies Lightspeed Bundle
For the last several days, I've been trying to purchase the new Luke Skywalker Allies Lightspeed Bundle from the web store, which expires in 2 days; every time I click on the green Buy Now button, I get a popup with R2D2 saying "Oops...! Something went wrong. Please try again". I need to close my browser and clear my cache in order to have that bundle appear again, but the issue appears again every time I try to make that purchase, every time I click on the green Buy Now button. I tried other browsers and the issue persists; furthermore, when the bundle disappears from the web store after I click on the green Buy Now button, it also disappears from the in-game store... and that tells me I'm not the only one having this issue. I purchased the other Lightspeed bundles from the web store that were available this week without any issues whatsoever. The issue is an issue from improper programming of your web store on this particular item, which impedes customers from making the purchase they want to make. From what I read on your forums, this type of issue is experienced by many people, and has gone unfixed by CG and EA; you're prohibiting your customers from further enjoying the game, and you're prohibiting your company from making more money. What is wrong with you!? Your lackadaisical response is absolutely insane; you need to improve on your Quality Assurance. Please follow through, and have the web store fixed, which you should have done days ago; you're making your customers angry, and you're costing your company money because you're too lazy to follow through properly. Ally code: 381-436-598.10Views0likes0Comments