Missing rewards
I did not receive the free kyber lightspeed token nor the 5000 era currency which I was supposed to receive before january 1st, others players recommended me to contact you guys for help Can u pls look into it? It was supposed to come from my game inbox Thank you3Views0likes0CommentsBought Sith Trio got crystals
Hi I purchased the sith trio bundle and received 2800 crystals instead. My order number is 1007231477835 and my ally code is 383749784. Was told to tagEA_Gunner by the SWGOH Events discord. Here as proof also is my sixth trio at gear 12DualistYuno3 hours agoNew Novice4Views0likes0CommentsProving Grounds Missing
Proving grounds never showed up for me after this recent conquest. So I am now missing TONS of shards that I usually get. Tried asking for help via the app and they said to wait a day and then after the day said basically “sorry it is too late now. Good luck and look at the forums”2jd60uj9673l10 hours agoSeasoned Newcomer59Views0likes4CommentsMissing token to JMK ult
I've completed JMK's entire Journey, but I'm missing one token. I have 11/12. Ally code 116-992-725. Conversing with EA help in-game is a disaster. I've explained it about 10 times. I talk to a different person every day, and every day I explain everything from the beginning.pumeru10 hours agoSeasoned Novice16Views0likes0CommentsBad Batch LSB did not appear in Inbox
Bought the Bad Batch LSB through the Web store and something happened while the payment was being processed. I thought it didn't go through but after checking the game the inbox said claim your LSB, I got crystals.ChaplainDiomedes12 hours agoSeasoned Newcomer16Views1like0CommentsJust bought a bad batch lightspeed bundle and got crystals instead
And the bundle still shows in the webstore. The error message is attached. Please assist or refund. Note that the support bot simply tells to press Restore Purchases button which is of no help.kvs2y6b677pc12 hours agoNew Rookie12Views1like0CommentsI made a mistake on the webstore and need help from a developer.
I have 2 accounts I play in SWGOH, one is very old and has just about every character to relics, the other I started a little over a year ago with a friend. I have been buying some of the LSB bundles on the webstore for the new account over that time frame. Today I went to go buy the Jabba bundle in the webstore and was accidentally logged into the wrong account. The bundle shows up because the older account doesn't have Mob Enforcer and Gam Guard at relic 5 as the Jabba requirements are only relic 3 for those characters. I accidentally made the purchase on that account ... EA support says the transactions are final, which I understand. I am not asking for a refund, only hoping that someone within the game could potentially make this right. I would never have purchased a $25 bundle to upgrade the two characters mentioned above 2 relic levels each. I am asking if it is possible for the bundle to be added to the correct account?17Views0likes0CommentsFrustrated and need direct help from developer
Swgoh GG- 564233828 I was banned in game a month ago and have gone through the appeals process many times. I understand that it says it isn't a guarantee to be unbanned, but I seem to have banned for ingame messages... Which definitely doesn't seem to make sense for a permanent ban. I definitely can accept a suspension, or mute for my inappropriate language, but a permanent ban isn't proportional. My account is several years old and has money spent on it... I beg to at least get a real human to look into the unbanning process. I haven't even been accused of cheating, which from my understanding is typically the only source of bans. Thank you for your time, hope you had a good holiday and are all rested up for the work that has piled up. :)wqg6luhs2ipj13 hours agoSeasoned Newcomer45Views0likes1CommentBad batch LSB disappeared from webstore (solved itself)
I tried to purchase the BB LSB, but the payment failed, got sent back to the webstore and now the bundle is gone. Nothing has arrived ingame, and nothing is in the webstore. Any fixes for this? edit: refreshed the webstore, and clicked purchase. Got the option to cancel the purchase, and tried again. Only been charged once, and bundle arrivedMobawatch14 hours agoNewcomer20Views0likes1CommentReceived crystals instead of slice-a-bundle energy
I purchased a Slice-a-bundle a few minutes ago and got 1600 something crystals instead 2700 ship energy. I would like to get the ship energy instead because that's what I purchased and it fits with the current bonus drops. Thank you. Ally code: 875-838-515wezr1rj42z2c15 hours agoRising Novice12Views0likes0CommentsMissing Lord Vader shards
This happened to me the other day and I’m looking for help to get my 50 shardsHennershypers16 hours agoSeasoned Newcomer12Views0likes0CommentsAbility Material Zeta not included in temporary DS clones farming event
Good day, As per the newsletter, starting on 1/9 up until 1/11, ability material zeta’s will be available to farm if disguised clone trooper is 7 stars. I have come to tell you that they are not included as a bonus at the moment. Can this please be addressed asap? see attached photos below11Views0likes0CommentsUpdate when bb LSB is fixed.
Can we get an update when the bug is fixed. I don't want to miss the purchase.nothingfac94717 hours agoSeasoned Novice8Views0likes0Comments
Forum Widgets
Community Highlights
- EA_David1 year ago
Community Admin
- EA_Lanna6 years ago
Community Manager
Featured Places
Star Wars: Galaxy of Heroes
Discuss Star Wars: Galaxy of Heroes! Share guides, learn about events, find guild members, and get technical help.SWGOH Game Info Hub
Read the latest patch notes for Star Wars: Galaxy of Heroes and announcements from the community team.SWGOH General Discussion
Discuss and share your feedback on Star Wars: Galaxy of Heroes with fellow players.SWGOH Technical Issues
Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.SWGOH Strategy & Tips
Share guides, tips, and tricks for Star Wars: Galaxy of Heroes, discuss Arena strats, and help new players get started.SWGOH Guild Recruitment
Talk about player guilds in Star Wars: Galaxy of Heroes and find new members for your guild.SWGOH Bug Reports
Report bugs in Star Wars: Galaxy of Heroes and see what other players are talking about.