Bought Leviathan LSB #1, error occurred and was given crystals instead?
Hey! I just bought the leviathan lsb #1 a few hours ago and I still have not received any characters. When I went on to the game after purchasing I was giving crystals saying an error occurred. I have been charged on my credit card and got a receipt for my purchase. I made the purchase on the web store, and received the coaxium too. I’m not sure what’s happening but 40$ is a lot to not receive the characters especially in time for the next GAC! Has anyone else run into this issue? Is there anything I can do?Ea account hacked and banned
My ea account was hacked, then banned. In the process my link got switched to some random EA account because the hacker changed the email. Because its banned I can not unlink it from my mobile device. Its been about a year. I have no idea what to do anymore. I have contacted EA and in game support countless times.Purchase not received, EA Help not helping
Let me start by saying I have been going back and forth with EA Help in game and they have been remarkably unhelpful, otherwise I wouldn’t be posting here. Please don’t respond with something telling me to go through EA Help, as I’ve tried that and gotten nowhere. I purchased the Fury Class Interceptor bundle via the webstore and never received it. I have tried every troubleshoot provided by EA Help to no avail. I have Malgus at 7* R7 so I know that is not the issue. I will gladly provide all proof of purchase and proof I did not receive the bundle, but I am tired of going back and forth with EA Help only to get nowhere. If someone from Capital Games could please reach out to me directly and help get this figured out, I would really appreciate it. I am really frustrated at the whole situation and looking for a timely resolution. Please help me fix this situation so I can get back to playing and farming. Thank you.T34 Data disk broken
Yes, the disk says can't be defeated if the leader is present. However, the leader also cannot be defeated, and is reduced to 1% but cannot go below. I have wasted over 200 energy trying to take out sith teams and Nest teams, and switching out disks, but because T34 is broken I cannot move beyond either.I should have passed this conquest level by now
The time is 6:13 CST. I was trying to play conquest and Galaxy of heroes and I should’ve won very fast. I have pictures to support my claim that there’s a bug. It wouldn’t let me defeat the low level units. It took all eight minutes to finish the battle and I still lost. I do not have an error code. I just wanted to report this because it’s kind of glaringSatele Shan Shards
Hello everyone, I am writing this because I am missing 5 Satele Shards for this round of conquest. I have hit gold crate and the few tiers after. I have purchased all the satele shards from the sectors and I have purchased the conquest plus pass. Last month I ended conquest with 110 shards for her but after doing the math seems that after this month I will only be getting 105 making my total 215. Is this a bug or did I miss something?
banned account
Hello, Last Friday evening, my account was banned without any clear explanation, and I do not understand the exact reason behind this sanction. When I try to log in, I receive a message stating “repeated violations.” However, I have never received any warning, either in-game or by email, regarding inappropriate behavior. If there has been an actual violation, I would genuinely like to know what it is so I can understand the situation and correct myself if necessary. It is difficult to adjust your behavior without knowing exactly what you are being accused of. My main goal is to make sure that I have followed the correct steps to request an unban and to find out whether there is any way to speed up the review process. I have already contacted EA Support, but they were not able to provide helpful information or move the case forward. After that, I found this form myself and submitted it : docs.google.com/forms/d/e/1FAIpQLSdl5hIU4MVdlsVjoEWB-VtSndZRMq8CbIJJR7QxmXRxDdid4g/viewform Is this the full and correct procedure, or is there anything else I should be doing? Does anyone have experience with typical response times or advice on how to move this process forward? Time is passing and I am unable to access the game, which means I am missing in-game activities. Lastly, I am posting here to seek constructive advice and helpful information. Comments intended only to provoke or judge the situation are not helpful, so please reply only if you have relevant or useful input to share. Thank you for your help !Light speed bundle showing up on webstore, PC, iPad, but not on mobile phone
Has anyone experienced this? I'm trying to buy the new Darth raven and his ship bundle through my phone to get my Google points reward but none of them are showing up on my phone. It's the same in game account through out the platform so I have no clue why this is happening.
Bug with Bistan and K2SO fragments
I play on PC and the current event says you receive Jyn Erso fragments in the cantina, K-2S0 fragments in the hard battles on the dark side, and Bistan fragments in the hard battles on the light side... Since the event started, I've only received Jyn Erso fragments; the Bistan and K-2S0 fragments haven't appeared.
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