Bastila Shan Force Beyond unique ability text not updated in French
Hello, I am a French player and I would like to report a localization issue introduced after the January 7 2026 update. The issue concerns Bastila Shan Unique 2 ability called Force Bond. After the update, the ability description and effects were changed and the new version appears correctly in the English client. However, in the French version of the game, the text has not been updated and still shows the old description. I attached screenshots comparing the French and English versions. This creates confusion because the description does not match the actual in-game behavior. For comparison, Mission Vao received her updated text correctly in both French and English, so the problem seems specific to Bastila Shan. Could you please forward this issue to the localization team and update the French text? Thank you for your help.
EA PC swgoh does not load.
It shows just a black screen with no logo or anything. In the processes list it endlessly actively consumes CPU and swgoh process has "-test" parameter. I didn't remember having it before. I can not remove it, it is not listed in startup parameters, seems EA adds it itself. I tried restarting everything i can, repair, reinstall and still no luck
In game support is an embarrassing joke
I bought the episode pass almost month ago on the web store, I can not claim any of the non-free rewards and have missed all the quests and shards for the new characters, I’ve been through in game support three times now and they just say, we see it active on your account, then close the conversation. So EA has stolen $60 from me. I just want the rewards I paid for a moth ago, is that to hard to ask? Apparently it is. Am I able to speak to someone who knows English and can actually help me?Completely Dumb aspect of Proving Grounds
Why is it, that every time you enter into Proving Grounds, your astonishingly stupid game auto-scrolls all the way to the right? It does it every freaking time. I have all of the events 3 starred but TIE Interceptor. Every time I have to back out to restart, your stupid system auto-scrolls all the way to the right. Then, I have to scroll all the way back over, find the right event and then start it. This is astonishingly stupid. You don't have that occur anywhere else in the game. Who's stunningly stupid idea of having your game auto-scroll off into the hinterlands is this?
PC Client crashing
This started a couple days ago and is making the game unplayable on PC. Every few minutes I get an "unable to connect to EA servers error" and the game crashes. This is making me lose battles in GAC and ROTE that should be easily winnable. This is not happening on mobile - I am connected on the same router at my house and my internet isn't dropping. This happens whether my VPN is on or off - that isnt the issue either.Game stuck whenever R2-D2 uses burning on SLKR
In squad arena, every time I have gone against Supreme Leader Kylo Ren with my GL Leia Organa squad, SLKR gains ultimate charge maybe 6-7 (or more) times within only one turn and gains damage immunity. After the 6th or 7th time, whenever I use R2’s burning, the encounter freezes, R2-D2 disappears and it is stuck on his turn for the rest of the encounter. Unable to do anything about this. In the photos you can see the timer changes but nothing else changes. This has happened on my iPad and my PC. Anyone else experience this? Please help and fix SLKR too. Ally code: 487-846-548
In game currency refunds not allowed, remove purchases for completed content.
My game on pc froze up today while I was collecting my Bronzium data card. I ended up spending 1250 on the Finalizer pack. I contacted in game support to see if that could be returned (I've been saving for the 500 crystal relic packs today) and they replied they can't refund in game purchases. I know other things (LSB's for example) don't show up in the shop if you already have the items maxed. Same with Era characters. If you (CG) won't refund purchases made on accident that are worth a decent chunk, please consider removing them from the in game store as well then. Attaching screenshots of the store, my completed finalizer, and where I still have the extra shards. The support response said they "couldn't refund the 7 star finalizer". I'm not sure if they misunderstood and thought I upgraded to that and wanted it reverted. But either way, the store updates and removes content that is completed. They removed the fleet events that people had completed. If a refund isn't possible, please remove the ship bundles that are completed as well.Payment fail
Hey guys, I bought the Vader bundle with 30 shards and 5 Omis. Almost 5 days have passed and nothing has happened. PayPal says the payment is still pending and it's CG's fault. Has anyone else had similar problems? Will the order be canceled and can I reorder to still get the rewards, or will I have to pay twice? Thanks in advance!
Accidentally bought Batcher shards for 1280 crystals due to store lag
Hi, My ally code is 679-238-598 I already have Batcher 7* as you can see from my account. I loaded into the client and it seemed to be downloading content while browsing. When logging into the store the screen lagged for several seconds so I clicked again. When everything caught up, turns out I had bought a stack of 1280 crystals of batcher shards. Can you please revert this? You will see from my history that I do not make this kinds of purchases and it was accidental due to a game problem. EA_Gunner maybe you can help Thank youMissing Coliseum level 8 3M Rewards
My understanding of the rewards description of coliseum for the last level we are supposed to receive the 3 million points crate reward every time it’s completed, but instead I’ve only received this crate award the first time. Achieving 3 million score still displays the crate award at the end of the match, but the 250 era currency are never added to my bank. Could this be clarified in the description and at least the end screen updated so I don’t feel taunted each attempt?
Lost Access to Level 85 Account - Sync Error / Game Reset
Lost Access to Level 85 Account (Delara Exibil) - Sync Error / Game Reset Dear EA Support Team, I am writing to report a critical Loss of Access issue. When I opened the game, it suddenly reset to a new Level 1 account. I have lost connection to my main Level 85 account. I open the game, it suddenly reset to a new Level 1 account. However, I have verified with my guildmates that my main account is currently LIVE and ACTIVE in the game. It is clearly NOT deleted. My Account Details Current Name: Delara Exibil (Renamed by system from DaigamiHachi) Ally Code: 191-262-948 Guild: Tattooine Yacht Club Platform: Android (Google Play) Status: Visible and Active Login Details (Crucial): I use Google Play Games and EA to log in. Google Play EA F2P Device Model: Realme GT 5G I have attached Screenshot of my profile in the guild to prove ownership. Thank you.
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