Disconnection after I won the match in ultimate team mode
Hi EA Team, I am reporting a highly frustrating issue that just occurred in Ultimate Team. I successfully completed and won a match, but immediately after the final whistle, I received a very strange disconnection error. Instead of receiving my match rewards and the win, the system penalized me, and I lost my coins. It is completely unfair to be punished for a server-side drop after legitimately winning the game. I need this investigated and my lost coins restored. Please advise on how we can get this sorted out. Thank you.17Views0likes1CommentConnectivity issues???
Im genuinely losing my mind with this, everytime i log into ultimate team im able to get in mess around with my team all like normal but the second I go into a match come half time im getting disconnected wether its rivals or squad battles. I've tried everything from resetting wifi to clearing console cache and nothing seems to work. I know my connection is fine as i've never had these issues before the last few days and it surely wouldnt let me sign in to FUT. So can someone explain to me why on earth I cant actually play more than 60 minutes before 'forfeiting'. I've dropped 3 places in my division and lost out on all my squad battle rewards as im not capable of getting to the full 90 before im kicked back out. Im also inable to view daily, weekly, manager and player objectives let alone the season pass unless im on the mobile app. anyone else having any issues if so what can I do?19Views1like0CommentsReading while you play
27 times same thing we had to quit over 89 times at least because of that can't open transfer market and EA support team advisor are a joke as they say it's the controller or need update and it's your own fault for quitting We played over 200 game now and got nowhere through this glitch or bug I added the video but can't seem to attach so few snap shots and if look I'm now I'm division 8 from 6 and no transfer market this is not helping me with mental health the advisors say keep playing on my and grandson one ????3Views0likes0CommentsSKY BROADBAND - EAFC - SERVER ISSUES
It’s been four weeks now. There are multiple threads and not the community managers at EA haven’t responded to anyone in two weeks. What is going on hereEA_EduEA_AljoEA_Abril ? You owe us all an explanation. Sky are saying this is an issue at your end. Surely, as paying customers, some of us spending 100s on this game can get an insight into your “investigation” and the conversations had with Sky?!!!! Sky has 6.5 million users, it’s the UKs second biggest company in EAs biggest market. How are you allowed to abandon your community like this? Where do we all stand legally, because your game just does not work! It’s time for some honestly, tell us what is going on and what is happening to help fix this issue. There are literally 1000s of people across multiple forum boards with the same issue. As many have said, there was a similar issue last year with BT, with EA blaming the ISP and it turned out it was an EA issue! Tell us what is going on and stop ignoring everyone2.4KViews9likes99CommentsOfficial PC Survey - We want to hear your performance feedback.
Hey everyone, we're continuing to work on PC performance updates for EA SPORTS FC 26, and we'd like to know more about the technical issues you might be experiencing. We've put together a 5-10 minute survey that asks for more information about your experience. https://forms.gle/gVQpZsodKqpjDtab8 Please fill out the survey if you're experiencing performance-related issues. Your feedback here will enable us to dig deeper into ongoing investigations. Feel free to fill out this survey more than once if you'd like to report multiple technical issues, but please stick to one topic per submission. This will help us review your feedback faster. Thank you for your continued feedback, we'll provide updates if and when they become available.Solved17KViews18likes258CommentsGame crashes when I try to connect to online services
Game has ran fine for months, last night I could not connect to EA servers and the game will always crash when I try. I launch the game, EA anti cheat starts up with that black window, FC 26 launches, I select my profile, try to connect online and it crashes. If I choose not to connect, play offline, I can navigate the menus fine. As soon as I try to connect online, it crashes with no error message and relaunches the EA App. I also checked performance diagnostics during game run (CPU, GPU, memory load) and it seems fine - no spikes, below 75% memory use. I have 5800x3d CPU, 16gb RAM, 7800xt GPU. The game has run flawlessly for months before this. I have tried: deleting localappdata and programdata files fresh install of EA App run game as admin turn off firewall allow exceptions within windows defender/virus detect for EA folders closing all overlays, background programs not necessary rollback AMD GPU drivers to 23.6.1 using AMD Driver cleaner program in safe boot mode Repair FC 26 within EA App My bios is fine, Secure Boot and TPM 2.0 enabled (I had to update all this to play Warzone several months ago) Windows updated This seems like a widespread issue for many PC users on EA or Steam app. It is NOT an issue with hardware, this is absolutely an online issue or the game files or the anti-cheat when trying to connect online.2.1KViews6likes107CommentsBlack screen when loading into a match in Career Mode
FC 26 - Black screen crash when starting a match in Manager Career Mode (Steam) Description: Hello EA Support Team I am experiencing a game-breaking black screen issue in EA Sports FC 26 on PC (Steam), and I cannot play the game Here are the exact steps to reproduce the issue I launch the game through Steam, and it opens normally The game successfully connects to the EA Servers I navigate to the Manager Career Mode and select my current career save (Original game mode) The career menu loads fine However, the moment I click on "Play Match" to start a game, the screen goes completely black During this black screen, all controller and keyboard inputs become entirely unresponsive The game freezes, and I am forced to close it via Task Manager What I have tried so far to fix it I verified the integrity of the game files via Steam The scan found 3 missing files and re-downloaded them successfully After the download was complete, I restarted my PC and tried again, but the exact same black screen issue persists Since standard file verification did not solve the problem, it seems like a deeper conflict between the match engine loading assets and the local profile/save data Could you please assist me with a solution or investigate if this is a known bug with the current build Thank you347Views6likes2CommentsFC 26 crashes on launch: EA Javelin 0xC0000005
I’m extremely frustrated with the current EA Javelin anti-cheat implementation. The game crashes with 0xC0000005, while every other application and game on my PC works normally. The issue appears to be related to the anti-cheat conflicting with legitimate software such as VPN/virtual network adapters, which I need for work. This is unacceptable from a user experience perspective. A paying customer should not have to troubleshoot Windows services, drivers, Secure Boot, VPN adapters, and event logs just to launch a football game. If the anti-cheat blocks or crashes the game, it should clearly explain which exact component is causing the issue instead of failing with vague errors like “Faulting module unavailable.” Please improve EA Javelin diagnostics and compatibility. Right now, the anti-cheat feels like the main problem, not the solution. Game: EA SPORTS FC 26 Platform: PC Launcher: EA App / Steam + EA App Error: fc26.exe exited unexpectedly Exit code: 0xC0000005 Exception code: 0xC0000005 Exception address: 0x603B1719 Provider: EA Javelin Anticheat VPN/adapter: WireSock Virtual Adapter203Views2likes15Commentsonline connection issues
I hope anyone can help me with this. Whenever I try connect to ea. servers online it crashes my game it started happening last Friday I tried to log in for ultimate tots and it stopped working. I wouldn't mind because I have a ps5 but I don't have my ultimate team squad or anything pls help ea.9Views0likes0Comments