Sims 4 and expansions GONE
I recently logged in after downloading the new EA app and my Sims games were all there and their expansions, no problem. Fast forward to today, NONE of the games are in my library. It says I own the main game, Sims 4, but all the expansion packs say I need to pay for them again. I'm very upset by this. Anyone else dealt with this or had it fixed by EA? I did send in a support ticketEA app repeatedly crashing
Hi, I've seen a recent similar thread - but issue is slightly different from what author said... My EA app is repeatedly crashing after just a few mins (and subsequently Sims 4 is closing because of app crash). EA app been working fine up until past couple of days - haven't done anything different. Have trawled various threads on here, social media & possible solutions elsewhere online but nothing is working so I can't run any of my games. Have already tried: Clear app cache Repair app (both via settings menu and also redownload of app that detects it's already installed) Repair game files Remove CC & mods Update app App recovery Completely uninstall and reinstall I don't want to play offline (if that was to even help) as then I can't access the anniversary gameplay features. PC all up to date & spec fine - have been playing without issues for so long. NOTHING is fixing it. Any other advice greatly appreciated - can't seem to get anywhere with EA. Spent so much money on this game and now can't even play it :(EA App failing to launch Sims 4
While trying to launch The Sims 4, it crashes because the EA App doesn't work properly for whatever reason. And I can't uninstall it because somehow the file for uninstalling it doesn't exist. I have this game on both Epic and Steam, and checking file integrity on Steam doesn't seem to fix anything. The EA App itself won't open because any shortcuts I do find don't work. A factory reset is the last resort, so if anyone's got solutions, I would be open to them.Solved70Views0likes5CommentsError 10005 in EA app
Hi, I am facing issues with the EA app. I downloaded and installed the FC 25 game 3 days earlier on my Steam account. The game suggested that I download the EA app and create an account. I did so, however, I could not log in. The text appeared in a dialogue box stating, "The app could not connect to the EA server and check your internet connection." EC 10005 error. At first, I thought it was merely an internet/server issue. Yet the next day I found the same issue. I even uninstalled the game and ea app and installed it back again. I ran the program via the administrator option and took all the information either from YouTube/the EA official website. My Graphics drivers are up to date, so are my Directx and also my C++ I unclogged the cache files multiple times. I have tried the EA app updater it says "unable to connect with update server" I don't know why and I have been trying it for roughly 3 /4 days. It is truly absurd how trivial things can jeopardize the whole gaming experience. Can I please get a solution to this?My EA App is showing friends offline when they aren't
So I logged in EA and my friends list is showing that they all are offline when I know they aren't and they aren't blocking me from seeing them. I can run Battlefield fine, but I cannot join their squad. I restarted the app, logged out and back in, restarted my computer, cleared my cache and went offline and back online. What else could I do to fix this?936Views15likes28CommentsMy steam account is linked with an ea account which is not mine
i have a steam account which conntains 4 ea games (Samurai - https://steamcommunity.com/id/GetRichOrDieTriyin/) i tried to log-in to play burnout paradise remastred, and i found out that my account is linked to an ea account which is not mine, i'm 100% sure that this isn't my account, you can even check my battlefield 3 account Do something please - Boutaleb Mohammed.4Views0likes1CommentUninstalling EA App Deletes Entire Game Folder
Hi, I’m on the latest Windows 11 with the latest EA app. The only thing I did was uninstalling EA app through System Settings > Installed apps > EA app > Uninstall. Next thing I realized was my entire gaming folder selected as EA app Game Library was completely gone. With respect, how is this still happening in 2025?an error on our end caused the launch to fail. I cant open fc 25 on pc 😩
I want to open my game in pc , i have fc 25 in stram an then , when i want to open my game , ea app says an error on our end caused the launch to fail. After the latest update for ea app this happened, i cant play the game i payed 70 bucks for , what a joke , EA always findes a way to ruin your experience in FC or other games , i swear they did this on purpose,Charged twice for game then can't submit error report.
I wanted to purchase the Command & Conquer Ultimate edition, but after clicking the pay button, was stuck on a sort of loading screen with a red spinning circle for over half an hour. I decided to try to reload the page and see if the purchase did indeed go through, however the EA app wanted me to purchase again as it was apparently still in my cart. I attempted purchase again, and had the same loading screen for close to half an hour, but eventually got a success message. The EA app then froze and I couldn't press any buttons, so I closed the app and then re-opened. The individual games from the collection were now in my library, however the collection itself was back in my cart awaiting purchase again. I deleted it from my cart, checked my banking app, and I have been charged twice for this collection. I have tried to submit an error report in app twice, but both times it fails. I would like one of the pending purchases cancelled (or refunded if they cannot cancel in time), but I am stuck how I can go about this when their error report will not work.Solved