BF6 Does not pull friends into game when matchmaking
Anybody else had issues where they start a custom search and there friends don't get pulled into the game? God **bleep** frustrating! Seems to be a cross play to console/PC issue All these issues are intermittent. Sometimes it works ok, next it doesn't. The pattern we've noticed is your character stands facing you when you start match making, that's when we notice it doesn't work.
Servers not connecting on new internet
Hello! I was told to write this from a customer support member but I recently just moved into my first apartment and with my new wifi I haven't been able to get online to any EA games for over a week. Every other online game is working for me, I've had the router manufacturers here twice now and there is no issue on their part, I've started my ps5 in safe mode and done what I can on my end and nothing has worked. Please help I just want to play my games I've spent so much money on.FC MOBILE ACCOUNT GETS SUSPENDED
Hello, my account was suspended for no reason. I've been playing the game for a long time and I love it. My account was suspended even though I don't use any hacks. Please help! I request the developers and support team to remove the suspension and ban on my account ID. 535945965761519616 🙏Filing an appeal against a temporary ban
do have a picture of my game got banned error code0x00102710 it said I got banned for an hour but today is day 2 of getting banned After I look over in help.ea.com it show that I have no penalty ban recently. Please watch my game history again maybe it was a bug in game I try clear cache and re- download Please take a look at this and help me fix my account that I spent money on Thanks you.Does EA Customer Service Just Not Exist?
I am trying to get help with an EA account issue where apparently my Xbox account is linked to a disabled EA account (not sure how or why this has happened). I am trying to get the account removed and the proper account linked, but I cannot for the life of me get any customer service support. Hitting "Contact EA Help" just runs me in circles. Most of the time a start a chat button is not even populating on any of the help pages. I tried to open a case for a chat and the one time I allegedly got a response the chat window never even opened for me to reply. There is no other email contact or phone number. I seemingly cannot speak with a person at EA customer support despite being indicated that my issue will need live support. I do not know the information associated with this deactivated EA account, and since apparently EA does not care at all about providing customer service I am stuck in a situation where I cannot play Madden 25 online with my friends. Frankly this is the most frustrating customer service experience I have had in a long time. EA clearly is cutting corners with user support and it shows. They are absolutely useless and pathetic so far. The fact that I cannot even start an email conversation with support is just ridiculous.