Will my FC26 Transfer Market ban carry over to FC27?
Hello, I was banned from the FC26 transfer market on both PC and the Web App because I quickly bought 5-6 Pina cards from the market last season. However, I can still log into the game and play. Only my access to the transfer market is banned. I am planning to buy FC27. Will my market ban carry over to the new game? Can you give me a definitive answer on this? I will base my decision on whether to buy the game on your response.
I can ax my accnt with my google login but the email on account is ru?
I can access my account logging in with google, I can verify on my ps4. But the email on my account is not gmail and is some russian email. Also so 'trusted devices' are russian. But when I try to contact support it says it is going to email me... but I don't have that russian email it will send it to. I can't make any changes on the account without first sending verification code to that email either. Is there a number I can call? This unauthorized access to my account has be mildly concerned. Thank you for any help.
Help with EA account
Hi. Could someone please check the status of my existing appeal (Case 251363315)? My EA account was compromised, later recovered by EA after ownership verification, and I'm appealing a permanent ban that occurred while I didn't have access to the account. The case has been in "waiting on studio" for more than 7 days with repeated timestamp updates but no decision. I'm not asking for the appeal to be handled here just to confirm that my existing case is still active and hasn't become stuck. And if anyone can help with anything that would be nice. Thank you.Ban overturned but account still locked — need CM help pls
Hello, hope you are doing well, I read through EA_Leeuw's guide on banned accounts and followed everything it said. My ban appeal was reviewed and the decision was overturned — case #251829892, confirmed on August 2nd at 5:30pm. The guide says to expect an email with more information, which I got, and it confirmed I could log back in. The problem is I still can't access anything. Apex shows my account as locked; it's been like this for over 30 hours now. I've tried reaching support, but since my main account (AntoliniBaja) still shows as banned on the backend, every channel just detects that and throws me into the bot loop with no way out. The guide mentions sometimes you need to re-enable your account to lift a suspension — is that what's happening here? Is there anything on EA's end that needs to be manually pushed through? I'm not trying to re-appeal anything; the overturn is already done. Just need to actually get back in. Any help from a CM would be really appreciated and if anything is needed from me do not hesitate to let me know. Thank you,Can't Access Family Management
I haven't been able to go to my Family Management section of my profile for a very long time. It keeps giving me an error message, "Something went wrong. We ran into a technical issue. Try again later." Any steps to correct? The automated chat bot is absolutely useless, and I suspect I'll need a human to review my account to see what's going on. Thank you.
EA blocked me from support after refusing account recovery
I can still log into my EA account, which I've had since 2010, but I can't change the email because the old mailbox was deleted by the provider. I contacted EA Support and provided everything I could to prove ownership, including my IP address, the last four digits of the saved payment card, a recent EA Desktop App purchase, proof of my linked PlayStation account and FC 26 purchase, screenshots of my EA account, and historical EA/Origin emails dating back to 2012. Despite all of this, EA simply replied that they "couldn't verify ownership." They wouldn't tell me what information didn't match or what else I could provide. To make matters worse, when I now try to contact EA Support again, I don't even get the option to speak to an adviser. The website simply says "This issue isn't supported by advisors" and directs me to the forums instead. So I can still log into the account, I can prove years of ownership, I can prove purchases, but I can't update the email because the mailbox no longer exists—and now I can't even contact support to have the case reviewed. My PlayStation account is also effectively trapped because I can't unlink it from the inaccessible EA account. Has anyone managed to get a real manual review or escalation? At this point I'm considering filing a formal consumer complaint because I've exhausted every normal support channel.
Where did Bulletstorm go?
Hello, can anyone help me with Bulletstorm? I bought Bulletstorm on Origin on March 22, 2013, and I still have the confirmation email for the purchase. I wanted to play it today, but it disappeared from my EA account? How is this possible? I haven't received any information about the game being discontinued and there's no sign of it anywhere. I searched for it in the store, but neither the original nor the "Full clip edition" can be found.Locked Out of EA Account Due to Inaccessible Email and Failed Recovery Process
I am stuck in an endless loop with EA Support. My EA account is connected to an old email address that I can no longer access or recreate. I have contacted EA Support multiple times, and each time I am told the same thing: a recovery process has been added to my account, and I should launch an EA game so a recovery portal will appear and allow me to update my email address. The recovery portal has only appeared once. It included an “Update Email” button in game, but when I selected it, EA sends a verification code to that old email address that I cannot access. Thus this recovery process does not actually allow me to update my email address and simply sends me back into the same loop. I then asked EA Support to disconnect my EA account from my console account so I could create a new EA account and link it instead. They refused, stating that they cannot unlink the accounts without verifying that I am the owner. However, the only verification method they continue to offer is the same recovery process that does not work. I have asked whether I can verify ownership through previous purchases, account information, transaction history, or ANY another method, but each time I have not been given any alternative options and I am told "recovery process has been activated, please launch a game and follow the prompts". What makes this even more frustrating is that I can successfully sign in to the EA Forums using the affected account, and I am creating this discussion while logged into that account. However, I cannot access the account through EA.com or my console because a verification code is continually sent to an email address I cannot access. There is also no option in the forums to update my email address. I need EA to provide another way to verify ownership, update the email address associated with my account, or disconnect the account from my console. The current recovery process does not work and has left me with no way to access or manage my account.