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abmuradd's avatar
abmuradd
Newcomer
10 months ago

Your request cannot be completed. Service limitations apply.

When i try to connect to my ea account

there’s been an error

your request cannot be completed. service limitations apply.

 

10 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Thanks for letting us know. Could you please provide a screenshot of the error message and tell us which troubleshooting steps you've tried so far? 

  • is there anyway to fix.

    happening to me as well. I cannot play apex by steam now.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Are you requesting the verification code via email or SMS?

  • kuriocl91235's avatar
    kuriocl91235
    Newcomer
    2 months ago

    Hello, I've also encountered this issue. When I tried to change my password, I couldn't receive the verification code and got the message "Your request cannot be completed. Service limitations apply." (as shown in the picture). I'm in China.

     

  • 2401241414's avatar
    2401241414
    New Novice
    1 month ago

    When I log into my EA account using my phone number, this image appears. 

     

  • I get the same but when trying to get code via email it always trys to send via phone.

     

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