Old Email would like to change it. Thank you
Dear Support Team, I hope you are doing well. I am writing to request an update to the email address associated with my account. My username is: iCallender247 I would like to change the email address currently assigned to my account to a new one. Please let me know what information or verification you require in order to process this request. Thank you for your assistance, and I look forward to your response. Best regards, [CM edit-removed personal info]Solved35Views0likes3CommentsLost e-mail used to create account
I'm not sure if this is the right place to post this but I'm completely lost right now. The account I used to create my e-mail was an old e-mail that solely existed for my xbox account and then also my EA account, it got annoying after a while so I changed my xbox account to my g-mail and deleted the old outlook e-mail. Unfortunately I didn't realize that it wouldn't also change my EA e-mail, I can still get into my EA account but I can't even connect my phone number or change my user name because EA wants to send verification codes to an e-mail that does not exist anymore. If anyone can help me or help me get in touch with an advisor and get this fixed I might marry you.11Views0likes1CommentEA app not transferring xbox gamepass games
I own xbox gamepass ultimate, so i should have access to some ea games as it says. however, no games transfer. my xbox and ea accs are connected, and i have cleared my cache multiple times. what can i do? (i missed may the 4th bc of this :C)46Views1like2CommentsAre there still any advisors available at all?
I keep trying to contact support using this form: https://help.ea.com/en/customer-care/ (Which was a pain to find, by the way, I literally had to google it and find a link in a Reddit post) I've switched between reasons and issues but it all gives me the same screen: I am an EU citizen and I want to exercise my Right To Be Forgotten. That issue isn't supported. I've asked to delete my account. Not supported. Tried other reasons: game breaking bug in The Sims 4. Not supported. Can't launch The Sims 4. Not supported. Asking for troubleshooting tips in Spore. Not supported. Asked to view account data. Not supported. More troubleshooting tips in another game. Not supported. Link an account. Not supported. That was yesterday. I'm trying again today, using the chat bot this time. Still no support, not even if I claim my account was hacked, which should be an emergency situation. I'm at my wits end right now. I don't use this account anymore, but it still has all of my data, stored in a vault, guarded by nothing but machines, being carelessly bought and sold with no repercussions whatsoever. And I can't do anything about it because the support team seemingly doesn't exist. I'm going to leave this here and I'm not coming back until at least 24 hours from now. I need to take a break...💀 Just in case: please don't refer me to the help site. I've tried. Doesn't work. Give me an actual e-mail or phone number I can contact you with, or something else. Literally anything but the help site (or Twitter).360Views0likes26CommentsNot receiving verification code email
I am trying to update my email address but I can't do anything because it asks for a verification code but when I press "send code" I am not receiving the email with the verification code. I have checked the email for this account is the same as the email. I have checked spam folders and added ea@e.ea.com to contacts but still not receiving anything. Is there a different email I should add to contacts? I don't already have a phone number or 2FA added and it won't let me add them without the verification codes.Solved32Views0likes3Comments2 step verification not recieving email.
So I've been trying to get access to my EA account to link it to my Steam so I can play on that instead of the EA app. I have all my usernames and passwords, but for some reason, it always asks for a 2-step verification to my email, which I still have access to. I can't find the email anywhere. I have read all the articles its not in my spam or junk, I haven't blocked the account its just not there. Anyone got ideas?33Views1like2CommentsNeed help from a community manager regarding missing items from account
Hi since the launch of bf6 there have been items missing from my account that were earned through the road to bf6 event, i completed the event on the last day of the event see screenshot A fix was supposed to roll out about 3 months ago to fix this but alas its still missing I have been talking to support about this since about October of last year but sadly not much has happened over those almost 7 months Any help is deeply appreciated21Views0likes1Comment