Season Pass Icons LOCKED in Manager Career Mode Despite Level 19 Unlock - BUG
Hello EA Team and Community, I purchased Season Pass 1,2,3 and 4 specifically to unlock and use icons in Manager Career Mode. Wayne Rooney (SP3 Level 19), Ruud Gullit and Lothar Matthäus (SP4 Level 19) and others, showed or show as unlocked with the green checkmark in the Season Pass menu, but when starting a new Career Mode save, they appear LOCKED in the Icons/Heroes selection screen – I can’t preview or select them! This is completely unacceptable – I paid real money for these rewards exclusively for offline Career Mode, not Ultimate Team, and now I can’t use them. This bug has been reported by hundreds of players since late December: Gullit/Matthäus/Torres/Véron Career Bug Lothar Matthäus Bug Rooney Missing from Manager Mode Recent Season Pass 4 Not Unlocking What I’ve Tried (Nothing Works): Fully updated game to latest patch. Restarted console/PC multiple times. Logged out/in of EA Account. Verified Season Pass linked to correct account. Started multiple new saves. Platform: PS5 Please prioritize a hotfix for this – it’s ruining Career Mode for paying customers! No response from EA in weeks despite tons of reports. Thanks GSSPacked card during toty promo and get gold version instead toty version.
Someone else with the same problem? Yesterday i packed claudia pina before 19 pm and i got gold version instead toty version. Support told me others players have the same issue. They told me that the team is working on it but they are not able to give us a time frame for the resolution. Someone have some news?
Unable to find opponents in Rush Mode on Nintendo Switch 2
Hello, I am writing again about the “no teammates found” on rush mode. Rush mode needs to be played inorder to open the transfer market in objectives. So I joined switch fc26 discord to find people to play and the people there were telling me they tried to do rush mode for 5 weeks and could no find a single match due to smaller player pool in North America. Please can you fix this objective for Switch 2 users because it is impossible to find teammates on rush mode to play and complete the objective requirement to open the transfer market.How do you get hackers banned
Play pro clubs other team was cheating have video evidence. We lost our promotion chances because of it. They could control our team, our player movement abilities, an Greatly increase their own they also had the ability to speed the match up. I would like to find a way to get this sorted an ban them an get something back to for fill that opportunity backYamal Missing
I completed the 86 pack for Sophia Wilson whilst it still said the potm Yamal was one of two rewards for completing the challenge. I did not receive the Yamal card. Then whilst completing the Marcelo sbc I noticed that my account had been deducted approximately 40,000 coins without reason. I hadn’t bought anything so they have just vanished. Please can you investigate?Anti-Cheat Failure
Hello EA Support Team, This is an urgent "White Cursor" Exploit report, Anti-Cheat Inadequacy, and Request for Compensation. I am formally complaining about the continued presence of a game-breaking exploit that has persisted for over two years, despite repeated promises of improved security systems. For several seasons, I have consistently encountered a specific hack where a white cursor appears over all my players. This exploit: Completely removes my ability to control or switch between players (except for a single player sometimes). Triggers a game crash after 4–5 minutes if I attempt to wait the hacker out, resulting in a "Loss" and a "DNF" penalty. The current anti-cheat system is a significant drain on my PC resources, yet it is clearly failing to prevent blatant external interference. It is unacceptable that a security layer consumes high CPU/RAM while failing to detect a script that literally hijacks player control. I have manually searched for these accounts on the EA App to report and block them. However: I have received zero feedback or confirmation of action taken. The frequency of these encounters is increasing, suggesting that manual reporting and current automated blocks have no impact on the hacker's ability to matchmake. To restore our confidence as customers, I am requesting the following: Active In-Game Reporting: Implementation of a real-time, in-game reporting tool that captures the current match state and provides a fast-track feedback loop. Compensation: A formal method of compensation (e.g., points, packs, or rank restoration) for the losses and penalties incurred due to your security team's inability to prevent this known exploit. Technical Accountability: A clear update on why this specific "white cursor" exploit has remained unpatched for multiple titles. For all the readers, please share other solutions you find accepted from your POV. Fair play is the foundation of your product. Currently, the experience is neither fair nor functional. I look forward to a response that includes more than just a generic template. *Attached are pictures for a 7-player skip while the match is being played only by me, a recent example of the issue.
there just taking your money with no remorse.
i have had it with EA now they are just taking your money and laughing in your face with less the 1% to get a toty card from a toty pack that's disgusting don't waste your money with these scammers. H Harish joined • 10:10 AM Hello! Thank you for contacting us. An agent joined the chat and will assist you now. This chat will close automatically after 10 minutes of inactivity. You can restart it at any time, but you’ll be redirected to another advisor. Don’t worry, you won’t have to re-explain your issue. H Hello there, nice to meet you, I hope you are doing great. hey harish thank you i could be doing better i guess. how are you? Read • 10:12 AM I am good too thank you for asking. H How can I help you today? just went through my packs after saving for the past month on champs and rival and on to of that spent 100 dollars on the store for toty packs on fc26 and still didnt get a single team of the year card only to see the store packs have less then 1% to get one from a store bought pack this has to be a gltich right? Read • 10:13 AM No worries, let me look into it and help you accordingly with this. H May I please have your email address or username to locate the EA Account? Read • 10:16 AM Please allow me a moment to check it with my team. Sadly we cannot change the probability rate on the packs as these are set by the developers you can check the information here on this link : H EA SPORTS FC™ 26 - Pack Probabilities - EA SPORTS Official Site ea.com so they are just making it harder to get a card then if i was to go to the casino and gamble? are they really just scamming people of money to gate keep these cards? Read • 10:18 AM H I know how frustrating it can be to open pack after pack and not get the card you're hoping for. It feels like the game is working against you, especially when you see others hitting the jackpot. But remember, luck is unpredictable, and every pack you open brings you one step closer to that incredible find. Keep your head up and your spirits high, because persistence can turn the tide in your favor. Think of the excitement and anticipation as part of the journey. Your time will come, and when it does, it will feel all the more rewarding. so your saying i have to spend even more money to get a chance to hit a less then 1 percent card! i wouldn't care if i got the worst card from team of the year but not to even get one after opening all my packs saved and 100 dollars on store packs is a joke i want my money back from pack rigging. because thats all it is no card this year has been less then 1% for that card in its store pack made for that card i have spent 10x this games worth in money and never complained but this is a joke Read • 10:22 AM H Everyone goes through rough patches, and it's completely normal to feel disheartened when things aren't going your way. But don't forget why you started playing in the first place the love of the game, the joy of building your dream team, and the camaraderie with other players. These experiences go beyond the cards you draw. Keep enjoying those moments, and see each pack as a new opportunity. Sometimes, taking a break and coming back with a fresh perspective can make all the difference. Keep your passion alive, and your luck will eventually catch up. are you going to refund the 100 dollars on a the rigged packs i just bought as its straight gambling with worse odds then a casino and with a casino you actually win something you can use in day to day living not pixels Read • 10:25 AM H Unfortunately, in-game purchases can't be refund from our side please do accept my sincere apologies. all your saying is just spend more money and the luck will come.. how much money do people have to spend to get such luck is the question how do EA get away with having such gambling odds and it also be available to children and young kids to get a gambling addiction from? then put me onto someone that can refund that purchase because that's down right stealing my money. Read • 10:28 AM H Thank you for sharing your detailed feedback and reporting the bug you encountered in the game. I have documented your feedback or bug in my case notes for review. While I cannot provide an estimated timeframe for when this will be addressed. Additionally, you may find other players with similar feedback or issues on the EA Answers HQ forum, where you can upvote relevant posts. put me onto someone that can refund that purchase because thats down right stealing my money. Read • 10:29 AM H You will get the same response unfortunately in-game purchases can't be refund from our side. Harish • 10:31 AM then who refunds them? because if EA doesn't then you might as well say no one can refund you H There is no refund for in-game purchases.