Matching Moments not giving prizes
The last two prizes I've earned haven't been applied to my totals when I click "Claim." One was a boxing glove and one was 200 coins. A couple days ago, when there were no matches left, the game froze and didn't move the symbols to keep playing, but that seems to have resolved itself after rebooting.Matching Moments Stuck on Story Screen both phone and PC
I'm not sure what level I'm on but I'm stuck at the story screen with the fountain that starts with "Safety inspector Phil speaking..." Ironically, The screen where Nora says "Please work... please work..." to get the fountain working won't advance. The skip screen doesn't work when I tap on it, like it's frozen. I was playing on my android phone, and then tried it on a laptop in Firefox, it's still stuck. I can at least click on the "skip" button but it doesn't do anything. I can't play the game anymore because it's stuck on this screen.Merge Academy Energy
Merge Academy is not crediting energy I have earned through the March free Fidelis the Pyrenees rewards and the daily check-in rewards. I am missing 90 energy that has not been credited. I think it credited the coins from rewards (10?) but not sure, as I was specifically looking for the energy credits. I know there are other players on the troubleshooting forum who didn't receive their coins and no one from EA has addressed this on the forum post. I play on PC using Firefox (latest version, whatever that number is). Thank you for fixing the issue.Spades HD
I bought the challenge which was on sale for 12 gems .. score 800 points in 2 weeks. I activated it and played the game. got the badge its now in Album 149. When I went to the page where I bought it & activated it, its still showing as not done! .. This was earlier today .. its still showing as not done on the specials page. How long does it take for the pages to update???Matching Moments Level 805
Has anyone been able to get past level 805 in Matching Moments or is something wrong with this level that prevents anyone from getting past it? I am stuck on this level, even when I use any of the boosters, it seems like they don't work as well in this level as the other levels. Any suggestions would be appreciated, thanks
