EA app on Mac "Something Went Wrong" pop-up Every 5 Minutes
I've updated my mac yesterday (macos tahoe 26.3) and my game but my EA app keeps on giving me this pop-up about every five minutes. Also my game will not launch, the reason being 'it's already running' even though it absolutely is not as I haven't even played it in two months. I reinstalled the game and repaired it, tried everything that could possibly fix the issue for over twenty hours but nothing worked. I use mods but before every update I always take out the mods folder and I haven't put it back in this whole time. My frustration has finally led me here in hopes that I could find a solution. Upon checking deeper I've noticed that the process 'com.ea.app.backgroundAgent' continuously respawns and the launcher believes a session is active even though I've manually tried rebooting over a dozen times. Activity Monitor shows that it's always running despite me killing it. I hope that this is relevant in any way but I'm unsure. I thought that the deletion would trigger it to detect the game is not running and would fix it perhaps. It's not my specialty. I do not think there's anything more I can do on my own to fix this.
NEW EA APP launcher installation may be corrupt started 2-19-2026
Seems EA is back to "its" games again. Starting 12-19-2026 the EA app launcher updated and failed to install and will not reinstall and it does not even install far enough properly to even do a proper uninstall. leaving files and registry trash un-removed. It is one thing to install and have it NOT work. It is another thing to partially install and leave files all over your PC. Good job EA another crappy software product. Last time something happened like this I could not get anything working for almost a year. Good job EA way to break whats not broke on a supposed better update. Now it erased the good WINDOWS EA app installation I had and installed a corrupt installation with bad entries in the the startup (msconfig = startup entries) that I had to keep removing manually because of dead entries and to stop the perpetual re-install loop EA created. The install NEVER completes and dies at about 90% of the installation because it is looking for bad installation paths and and then it remains in an installation loop after launch attempts and reboots. If you are lucky you might be able to perform a partial uninstall removal but it leaves all kinds of trash in the registry and leaves random installation files and folders all over the place. I spent 6 hrs trying to get BF3 working for my nephew and I have never seen such a crappy software package in my life as I have with this EA APP and to roll this out to the public without proper testing is criminal. Talk about unprofessional! It removed critical windows C++ files and never puts them back. I have tried many EA App downloads of various version and installs (which is really useless because they all pull from the same install directories but I wanted to be sure) NONE of them work and I know without a doubt 3 of the earlier version worked fine. I also managed to get an MSI.exe installation of EA APP and I was able to get the the EA service loaded but it would never connect and authenticate to EA hence even that did not work so this implies there has been a change in EAs link authentication process between this newest and the last EA APP versions (which basically means there is nothing any of us can do about that) I even went back to the old manual Origin Installation and it was able to get the EA background service installed working but then EA along came the forced installation to blow it all up again. and remove everything on its forced update and left me back in the installation loop. I have tried running the install as admin and in various compatibility modes, tried installation repairs (it to loops) , checked the ports they were good but no data was moving so I suspect the installation never gets far enough to create the port communication protocols completely and this is also because it never seems to install the EA background service fully either. So it all comes back with the same and no luck same results. Tried manually blowing away all the files I could find in the file system and the registry the tried 3x ...no change. Scoured EAs website for a cleanup tool like they had years ago and nothing.. My God! who built their help site. The colors are so dark you cannot even read the pages. It is impossible to read or even put in a case. Brilliant move EA. (Was this your intent to begin with?) I am able to get to the BF3 gateway website and access my online web BF3 profile and everything works fine on that side. Heck ever punkuster was working but without the EA launcher you cannot get authenticated into EA to launch anything in the software library. It just fails because it is an incomplete corrupt installation and therefore not connecting to EA hence the Game apps will not launch.. So it is crystal clear this is a failure with the EA App specifically.. All the web access and web plugins function normally.. So it is not the OS, or the Browser or even my system files. it is the EA APP that is the problem. I have scoured the web and there are MANY MANY MANY MANY complaints of various issues all related to the same EA app problem. I have found no clear fixes. anywhere and EA support has been next to nothing. No fixes , no support phone number, no chat, no response, no nothing. They left the EA customers to their own discoveries to try to fix the problem with zero support. Pathetic! I suspect this is their FORCED answer to ending support for earlier windows editions which is ridiculous for a web interface product. All you need is a login web site the people can authenticate to and not a separate installation app. EA come to the the 21st Century we are waiting on you. So you sent out bad software and then ostracize people who have been customer for years. POOR POOR POOR! I know this will be the last EA product I will ever buy considering how they throw garbage out after we pay top dollar and don't even support it. My god.. EA wonders WHY they are losing so much market share and why people are moving away from their products. Ie their last BF6 release for example. I cannot imagine why with this garbage support. I must say this has been frustrating to be left hanging by EA like this..... Guess I go tell my nephew to go to the store to go pick out something other than an EA product since it does not look like this game or any others he plays will be running any time soon. Way to lose another customer EA. Keep up the good work!
EA App randomly closes while playing BF6
My EA App crashes randomly while playing BF6. Sometimes i play for hours and it's ok. Sometimes crashes after one match or two. Closes BF6 AND EA app. Almost everytime no messages of any error at all. I receive only 2 times a message of an issue with "The app crash unexpectedly, we ran into a problem, but a quick restart should fix it." I check marked to send the crash report. I already checked all drivers and bios that are updated. Cleaned the cache from EA app and logging in with the user and password anytime. Nothing solve the problem. Another issue that i noticed are, when i am in a party at BF6, when any friend are the Party leader, they cannot select any mode. They shows with a Lock and can't start any match. But, if i am the leader at a party, i can select any mode to play. This issue only started to happens today. C'mon EA, you need to solve those issues.
Games not working and disappearing
I have been a member for 10 years and never had this much trouble. I got a new computer for christmas and installed some of my games. My Dragon Age games in which I have the deluxe editions will not play. I get errors as if I don't have a license to play them. I have many different games in my library.....or I DID. When I logged in this morning they were all GONE as if I never purchased anything. My account information shows NO purchase history. What is going on? I did an app recovery and the library came back, but it doesn't help the issue for not being able to play the games.
Thank You and Appreciation to EA Sports Support Team
Dear EA Sports Support Team, I would like to express my sincere thanks and appreciation for your prompt response and professional support. I am pleased to confirm that my issue has been successfully resolved thanks to your efforts. I highly recommend other players to share their feedback and issues with the support team, as the assistance provided is truly reliable and helpful. Kind regards, Emran Adam (Abo-Shums)Basically lost everything
I was trying to clear storage on my computer's drive so I moved the EA App's files to the external drive which the app can access. I can see all my sims 4 files in there, all my information that I know of, but I boot up the game and there's nothing. None of my played saves, basically none of the sims/households I saved to my gallery (except one displayed on my profile), nothing. And the app isn't remaining open when I open the game so I have no idea if that is why or if it was something stupid I did. I tried a lot of things (repairing the app, moving the files around again, etc) except straight up uninstalling the app and reinstalling. I am genuinely at a loss. I just want to be able to play those saves again, have those sims back. Most of my sims stuff is kept on the external drive and it's always plugged into my laptop. Please help me, I desperately want this fixed.Steam Family Stops Split Fiction from being able to be played
For whatever reason (this was not an issue before) launching the steam family version of split fiction would allow me to play the full game and have another person outside of the family able to play with a friends pass. However, now despite owning the full game through steam family, i can no longer access the full game anymore, just the friends pass version. Is there any solution to this?
4/4 tracked challenges but can only manually track 3
My game ever since it came out, shows 4/4 tracked challenges but when I go to the tracked submenu, it only shows 3. It doesn't let me track a 4th on, it's greyed out, and I can't untrack the 4th "ghost" challenge cause it's not under the tracked challenge submenu. Anyone else have this issue?
