4-Lom unlock bugged
Day before yesterday I did the first battle to unlock 4-Lom. I successfully completed the battle. As I was waiting for the battle to register, the game said it had to be restarted and that I had a 303 error. I restarted the game, expected to see the unlock screen for 4-Lom but it didn’t appear. I went back in to the event and it registered that I had won the tier but no shards were given to unlock him. Yesterday it allowed me to do the first tier again, I successfully completed it, and again, no shards, but registered a successful attempt. How can I get this fixed? The EA help chat bot was less that helpful. They sent a message saying they fixed the issue with some assault battle but that was not what I was trying to get fixed. Need some help here. Is there a way to contact someone at CG directly to get this resolved? Thanks!26Views0likes1CommentDid not receive light speed bundle
I purchased the resistance rising lightspeed bundle on 10/17 but did not receive anything from it. I contacted support 3 different times through the app, and all 3 times they told me that I got everything and closed the ticket. EA live chat referred me to a specialist, who told me to contact support. It's been a week now and this issue isn't resolved.21Views0likes1CommentRaddus and Ashoka LSB
I bought the Raddus LSB on 10/16/25 (order#: 1006928219706) and the Ashoka LSB today, 10/26/25, (order#: 1006968619706) but have received the contents of neither and haven’t received any crystals or anything else as compensation for my money being taken and not receiving what is promised. Either refund my money, offer a large amount of crystals as compensation ($88; $44+$44), or send me the contents of these bundles. In game support suggests restore purchases, which does nothing, and after I say it doesn’t work, then they just close the chat.13Views0likes1Commentcan't change age of my account
i was trying to link my EA account to my Star Wars Galaxy of Heroes account, but when I was little, I put in the incorrect age. so now when I try and log in with the account, it says the age on the game and the age on EA account don't match up. the age in the game is wrong. Does anyone know how to change the age in Star Wars Galaxy of Heroes18Views0likes1CommentNever Received My Resistance Rising LSB
I purchased the £34.99 Resistance Rising LSB (GL Rey Relic 6 bundle) through the web store along with the other LSB`s and a couple LST`s. Everything else turned up but, I never received the content for the Resistance Rising bundle. I tried restore purchase multiple times but its didn't do anything. I tried contacting EA Help and got no response. The purchase has gone through on my bank and pay pay and I also received a purchase confirmation on my Email. Can someone please help me get the content I paid for. Ally Code: 974-416-43443Views1like2CommentsMissing Resistance Rising LSB
Purchased the SLKR and Rey LSB from the webstore. Card was charged for both. Got the SLKR but did not receive anything for the “Resistance Rising LSB”. Have attempted in game support - no response, posted in technical issues with no response, have refreshed the “restore purchases” with no luck. Anyone able to help please? Ally Code : 369-154-271 Order number: 100724279219616Views1like1CommentProblem Receiving Empire LST
I purchased the Empire LST a few days ago on the online store and received crystals instead as shown in the attached picture. I cannot even purchase the LST again because the game thinks I already have it. I’ve talked to the EA AI chat and clicked restore purchases… nothing. I’ve posted this in Technical Issues with no response so I’m trying here. Help me CG…. You’re my only hope. Ally code is 687-798-248.21Views1like1Comment