To the developer of Mass Effect
I absolutely love all the mass effect games. I love how you can make decisions that change the outcome of the game. I love the flow of the game. How cool would it be to make a full G.I. Joe series designed exactly the same way the Mass Effect gameplay is. The choices you make change the outcome or you can unlock different cobra or Gil Joe characters you can play from either Gi joe or Cobra in fully emerged 360 degree worlds, and bases that would be cool.
[PC] Mass Effect Online Access Error in Multiplayer Mode
Commander, you’ve received a new message at your private terminal! When downloading Mass Effect 3 or Mass Effect Andromeda, players may run into one of the following errors: Mass Effect 3 - "An online pass is required to access the online features of the game." Mass Effect Andromeda - "Missing Online Access" Changes to the EA account cause these specific errors. These can include but are not limited to the following: EA Play subscription expired Account Mergers A separate account downloaded the DLC If you encounter this error when launching the game, first try the following steps to see if this resolves the error(s). Delete EA License Files: Make sure the EA app is closed. Press the Windows key and "R" at the same time. Type or copy and paste "ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER Delete all files within this folder. Clear Windows temp files: Press the Windows key and "R" at the same time Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER" Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it. (If some files or folders can't be deleted, reboot and try again.) If the above steps do not resolve the issue, you will need to contact our Support Team who will review your EA account and make any necessary changes with you. You can contact our live support at help.ea.com. Chose the following options Create a new case Mass Effect PC Manage my account Can’t log in In the Subject line Mass Effect Online Access Error Please describe your issue - Short, sweet, and to the point! For Example, "I downloaded Mass Effect 3 or Mass Effect Andromeda, and when I logged into multiplayer, I was met with an error that said I was missing the "Online Access." This is preventing me from connecting to multiplayer mode." At this point, you can send an email or scroll under Other Support Options and connect with a Chat Advisor. Thanks!
Help! Mass Effect Andromeda wont launch
I've been trying to make this thing work for a few days now. I've looked at task manager, watched the game boot for a second then die again. the EA app suggestions aren't helpful so far. I've gone through these responses and I think it might be the same thing 3years ago https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/andromeda-crashing-on-initial-load-with-6950-xt-four-beeps-preceding-game-start/9261570 8years ago https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/re-mass-effect-andromeda-wont-launch/9179571 9 years ago https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/re-andromeda-crashes-on-launch-with-no-errors/9192405 ive I've tried all of this, and it hasn't fixed the game yet reinstall game verify files reinstall graphics driver clear shader cache clear EA cache firewall permissions mem repair tool sfc chkdsk clean boot dxdiag tool perfmon/rel updating my .NET frame works I've attached the DxDiag.txt and the event viewer log, I've tried to read though them, but I don't know what to look for. Could you read through them and tell me why the game keeps breaking?
Mass Effect Andromeda repeatedly crashing due to 0xc0000005 error
I just reinstalled Andromeda following a Legendary Edition run, and cannot make it even INTO the Prologue; the game crashes, without fail, during the shuttle sequence from Ark Hyperion to Habitat 7. I disabled all mods, deleted the ModData folder, deleted settings and all saves from my Documents folder and reinstalled the game from scratch for a 100% clean build. Even completely vanilla, the game still crashes. I was able to play on launch and back in 2021 just fine. It cannot possibly be a hardware issue- my laptop exceeds the specs of what I had in both 2017 and 2021. It's not from mods, as stated. However, I cannot for the life of me figure out what it is. DxDiag attached. The latest crash log .dmp is: (Apologies for the long text, but I can't attach the .dmp file) ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* KEY_VALUES_STRING: 1 Key : AV.Type Value: Execute Key : Analysis.CPU.mSec Value: 312 Key : Analysis.Elapsed.mSec Value: 876 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 23 Key : Analysis.Init.CPU.mSec Value: 578 Key : Analysis.Init.Elapsed.mSec Value: 16116 Key : Analysis.Memory.CommitPeak.Mb Value: 148 Key : Analysis.Version.DbgEng Value: 10.0.27871.1001 Key : Analysis.Version.Description Value: 10.2505.01.02 amd64fre Key : Analysis.Version.Ext Value: 1.2505.1.2 Key : Failure.Bucket Value: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_c0000005_MassEffectAndromeda.exe!Unknown Key : Failure.Exception.Code Value: 0xc0000005 Key : Failure.Exception.IP.Address Value: 0x1418a04c3 Key : Failure.Exception.IP.Module Value: MassEffectAndromeda Key : Failure.Exception.IP.Offset Value: 0x18a04c3 Key : Failure.Hash Value: {6c6255bc-d97d-5c28-9468-c31f00b4fa08} Key : Failure.ProblemClass.Primary Value: SOFTWARE_NX_FAULT Key : Timeline.OS.Boot.DeltaSec Value: 419931 Key : Timeline.Process.Start.DeltaSec Value: 92 Key : WER.OS.Branch Value: ge_release Key : WER.OS.Version Value: 10.0.26100.1 Key : WER.Process.Version Value: 1.0.0.0 FILE_IN_CAB: CrashDump_2025.07.20_01.10.12.171.dmp COMMENT: Frostbite MiniDump. Address: 00000001418A04C3 (In Windbg type: .ecxr) [EOF] NTGLOBALFLAG: 0 CONTEXT: (.ecxr) rax=00000000330ef118 rbx=00000001b38fd120 rcx=00000000000087a0 rdx=00000000330ef350 rsi=00000000330ef610 rdi=0000000000000002 rip=00000001418a04c3 rsp=00000000330eefb0 rbp=00000000330ef0b0 r8=00000000330ef6f0 r9=0000000009b472b0 r10=00000000330ef6f0 r11=00000000330ef660 r12=0000000009b472e0 r13=2aaaaaaaaaaaaaab r14=0000000140000000 r15=000000001f8b0090 iopl=0 nv up ei pl nz na po nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206 MassEffectAndromeda!JointPosMotionDataDistance+0xaea4a3: 00000001`418a04c3 490309 add rcx,qword ptr [r9] ds:00000000`09b472b0=???????????????? Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00000001418a04c3 (MassEffectAndromeda!JointPosMotionDataDistance+0x0000000000aea4a3) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000008 Parameter[1]: 00000001598a04c3 Attempt to execute non-executable address 00000001598a04c3 PROCESS_NAME: MassEffectAndromeda.exe EXECUTE_ADDRESS: 1598a04c3 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000008 EXCEPTION_PARAMETER2: 00000001598a04c3 STACK_TEXT: 00000000`330eefb0 00000001`418a0897 : 00000000`330ef660 00000001`b38fd120 00000000`330ef6f0 00000000`09b472b0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaea4a3 00000000`330ef120 00000001`418a09ed : 00000000`330ef660 00000001`b38f9e40 00000000`330ef6f0 00000000`09b472b0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaea877 00000000`330ef290 00000001`418a0897 : 00000000`330ef660 00000001`b38f97e0 00000000`330ef6f0 00000000`09b472b0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaea9cd 00000000`330ef400 00000001`4189cc3b : 00000000`330ef660 00000000`1f8b0150 00000000`330ef6f0 00000000`09b472b0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaea877 00000000`330ef570 00000001`418953af : 00000000`00000000 00000000`00000000 00000001`1fad0000 00000000`00000000 : MassEffectAndromeda!JointPosMotionDataDistance+0xae6c1b 00000000`330ef7f0 00000001`41897015 : 65ccdc5a`3efe76c9 00000000`afee81e0 00000000`bc2f9680 00000000`00000002 : MassEffectAndromeda!JointPosMotionDataDistance+0xadf38f 00000000`330efa20 00000001`41880439 : 00000000`00000000 00000000`00001bd0 00000000`23bad480 00000000`be00feff : MassEffectAndromeda!JointPosMotionDataDistance+0xae0ff5 00000000`330efc80 00000001`418801a6 : 00000000`23bad480 00000000`00000000 00000000`000000ff 00000000`000000ff : MassEffectAndromeda!JointPosMotionDataDistance+0xaca419 00000000`330efcc0 00000001`4187ff18 : 00000000`22a51b00 00000000`23bad480 00000000`22a51dd0 00000000`22a589c0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaca186 00000000`330efd10 00000001`41881946 : 000003d1`be5d98e7 00000000`22a58a60 00000000`00000000 000003d1`be5da0b8 : MassEffectAndromeda!JointPosMotionDataDistance+0xac9ef8 00000000`330efd90 00000001`4184e328 : 00007ff9`ff407f9a 00000000`00000003 00000000`00001000 00000001`443373d4 : MassEffectAndromeda!JointPosMotionDataDistance+0xacb926 00000000`330efdc0 00000001`4184cc70 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : MassEffectAndromeda!JointPosMotionDataDistance+0xa98308 00000000`330efdf0 00000001`4184e417 : 00000000`248c2800 00000000`248c27c0 00000000`00000000 00000000`22a58a60 : MassEffectAndromeda!JointPosMotionDataDistance+0xa96c50 00000000`330efe50 00000001`40e3169d : 00000001`44337300 00000000`00000000 00000000`00000000 00000001`44337388 : MassEffectAndromeda!JointPosMotionDataDistance+0xa983f7 00000000`330efe90 00007ff9`270a4f6b : 00000001`44337388 00000000`22a58a60 00000000`00000000 00000000`02e30470 : MassEffectAndromeda!JointPosMotionDataDistance+0x7b67d 00000000`330eff00 00007ff9`270a5098 : 00007ff9`2715cb80 00000000`02e30470 00000000`00000000 00000000`00000000 : msvcr120!_callthreadstartex+0x17 00000000`330eff30 00007ffa`005be8d7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : msvcr120!_threadstartex+0x88 00000000`330eff60 00007ffa`01e1c34c : 00000000`00000000 00000000`00000000 000004f0`fffffb30 000004d0`fffffb30 : kernel32!BaseThreadInitThunk+0x17 00000000`330eff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c SYMBOL_NAME: MassEffectAndromeda+aea4a3 MODULE_NAME: MassEffectAndromeda IMAGE_NAME: MassEffectAndromeda.exe STACK_COMMAND: ~13s; .ecxr ; kb FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_c0000005_MassEffectAndromeda.exe!Unknown OS_VERSION: 10.0.26100.1 BUILDLAB_STR: ge_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 1.0.0.0 FAILURE_ID_HASH: {6c6255bc-d97d-5c28-9468-c31f00b4fa08} Followup: MachineOwner
Andromeda multiplayer "you have lost your connection to the session" (PC)
So I have been playing Andromeda for quite some time, but now that I tried to join multiplayer i got the error "you have lost you connection to the game session". it pops up more than 80% of the time. I might only play a game or two in 3 hours because its almost impossible to join a game, and no one would be able to enter if I host. very few times I get to join a lobby, but most of the time the error appears and kicks me out of the lobby. Is there any way to fix this issue ? thanks in advance !
