Mass False Bans for “Balance Transfer” on PC
Throwback to 24.12.25, when EA’s automated detection system flagged thousands of PlayStation accounts for “balance transfer.” After 8–10 hours, they fixed the issue and unbanned everyone with a single click. Everyone thought the problem was resolved, the Wildcards promo continued, and the money kept flowing. Now, three weeks later, guess what’s happening on PC? Exactly the same thing that happened on Christmas Eve. Multiple accounts in my community have been banned over the span of just two days. Casual players, traders — you name it. I even tested the issue myself by hopping onto unused accounts, trading a few cards, and playing a couple of Rivals games. And guess what? After about 10 hours of normal gameplay, I got banned for literally no reason. We didn’t sell coins. Most of us didn’t use any external web app add-ons or bots. Just regular Weekend League gameplay with some trading on the side to improve our teams — literally using the in-game market as intended. My friends and I did some research to figure out what might have caused this. We reviewed the cards we bought and sold, as well as our profits and losses. Across all 14 accounts, there was exactly one common card purchased on every single account: Ibanez Winter Wildcard. The point of this post is to make this issue public and hopefully get it noticed by someone at EA. Many people have lost their time, money, and nerves. EA Help’s policy is based almost entirely on automated responses, so when you try to appeal a ban, you’re stuck resending the same message only to get rejected by a bot 24 hours later. It’s incredibly frustrating. I've already made a post on Reddit and X both got quite a big attention, but still no action by EA. So please, if you’re in the same situation, upvote this post. Feel free to comment about your experience with EA Help, and if you managed to get unbanned, let us know how you did it. Fellow EA FC 26 players — cheers.
Xbox FC26 Mass “Coin Distribution” Permanent Bans
@EAHelp @EA_CommunityTeam Details: • First email: “Terms Violation” • Appeal → second email: “Coin Distribution” • Case status: “Waiting on Studio” → “Declined” • Penalty History: empty after appeal Affected accounts (all same daily batch): 1. My main account(xbox ID: peterzhang80)– recent FC Points purchase, unused. 2. My RTG account(xbox ID: ty zhang8520) – started heavy play last week; zero trades. 3. Friends – normal SBCs, manual small buys only. Common points: • All Xbox. • All hit ~18:10 Beijing Time. • Zero coin farming, zero bots, zero transfers. Attachments: • 1st Red-mail( ban me have no reason) watch the mail's TIME • 2nd Red-mail ( I swear I didn't buy or sell any coins) • Case pages. ( after the 2nd mail, the status turns to decline) • Purchase receipts. (recharged the fc pionts, still leaving in my accounts) •My RTG account also got banned yesterday, I just use it one week( at the same time 18:14pm Beijing time) •My friends account(one of my friends, actually we have more than 10 members got banned in this week ) the funny things, He got the yellow ban after the red ban. THE 1ST MAIL ALSO IN THE SAME TIME. • Screenshots from Chinese FC26 Tieba – same daily bans reported.(almost same time daily) Request: Review batch. System error likely. Thank you. Also, multiple Xbox players in Chinese FC26 Tieba forums reporting identical bans at the same daily window—screenshots there too. Please check if this is a system glitch. Thanks for listening.CE-107928-7
Hello, I am playing EA SPORTS FC on PS5 Digital. After the latest update, I get error code CE-107928-7 every time I try to enter Ultimate Team. Other game modes work normally. I tried: - Rebuilding database - Reinstalling the game - Logging out and back into EA account - Updating PS5 system software The issue is still happening. Please check my Ultimate Team account or server access. Thank you.Ongoing PC Transfer Market Ban Issue – Still Not Resolved
I’m posting to ask for help and escalation on my own case, but also to raise awareness of what appears to be a wider, ongoing issue affecting PC players. Timeline of my account: Jan 18th – First transfer market ban applied for alleged Coin Distribution, appealed the same day - case #235503244 21st – Ban confirmed as incorrect and overturned, went back to normal playing the game and active trading 26th – Second transfer market ban issued for alleged Coin Distribution, appealed the same day - case #236233027 28th – Received an email and case update confirming the ban was incorrectly applied and overturned. Despite this, transfer market access was not restored, so I submitted another case the same day as advised by a customer care agent and advised that it would be resolved quickly - submitted case #236430848 30th (today) – Received another confirmation agreeing the ban was incorrect and would be lifted. However, my account is still restricted from the transfer market! Spoke with customer care again and advised to submit another case to ToS which could be up to 10 days wait. Submitted case #236593866 So despite the ToS team agreeing that the bans were applied in error, full functionality has still not been restored since the most recent ban. I’ve now lost over 9 days and counting of transfer market access during TOTY, purely due to repeated false positives and delays in restoring access. Beyond my own case, this clearly isn’t isolated. Many PC players are reporting the same issues. It strongly suggests a systemic issue with the automated detection system on PC, particularly impacting active traders. I’d really appreciate: Help to escalate my case so my access is fully restored Reassurance that this wider issue is being actively investigated and prioritised Thanks to anyone who can help push this forward. EA_Vendcera EA_Mio EA_Edu EA_Darko EA_TroutSmurf!!!!!
Seriously Ea, couldn't you guys get started soon and get a handle on all those **bleep** Smurfs! that are lurking in Rivals??? Is there a way to move or block a smurf if he comes in and plays in rivals? It's seriously annoying that even if it's someone in the same Div as the user himself, you can easily see through someone who has multiple profiles! Maybe you should consider asking your developers to create a system so that if a user has multiple IDs, they will be placed in a separate division so that fair play can be achieved for all players!
