🏙️ [Update] Services 2.0 is now here for Everyone 🏙️
The ultimate guide for Mayors Hello Mayors! Finally your city is about to run smarter — Services 2.0 is now live for all players! After a gradual rollout and lots of anticipation, every Mayor will be able to experience the upgraded Services system. You’ll find new ways to optimize your city, upgrade your Service buildings, and enjoy a smoother, more strategic city-building experience. This guide will walk you through everything you need to know to make the most of Services 2.0 and keep your citizens happy and thriving. 🏆 Some quick tips before diving into the details Use your gifted upgraded Services first! Check the Report Card for a city-wide overview and to fix issues quickly. No need to rush, Mayor—during the Services Season, Services won’t cause any happiness or population problems for your city, so you have plenty of time to make improvements! Upgrades help you serve more citizens with fewer buildings—freeing up space for your creative vision. 🚩 “Services in red” issue is now fixed You can play confidently, knowing that your Service status indicators are accurate and reliable. Previously, some players experienced issues where Services would incorrectly appear in red. We’re happy to confirm that these issues have now been fully fixed. 🏗️ Rearranging Your City: A Worthwhile Investment All bigger city development initiatives require some time and resources, but it all becomes worthwhile when you see the long-term benefits: Upgraded Services occupy less space, freeing up valuable land for your creative vision. You’ll reduce clutter and have more room for the buildings you love. The new system is more engaging and strategic, giving you more ways to optimize your city and keep your citizens happy. 🔎 Watch Out for Abandoned Buildings and Road Connections Any city-wide construction projects can make your citizens unhappy and even move elsewhere, especially if their house might have lost a road connection. Your City Report Card will tell you if there's an issue to be fixed, so keep an eye out for any abandoned buildings or buildings that are missing a road connection. Sometimes, it can take a little while for these buildings to become abandoned, but even one abandoned or disconnected building can cause your Services to show up in red. Make sure all your buildings are properly connected to roads and services to keep your city running smoothly and your citizens happy. 🎁 Migration Gifts for Existing Players You are not left alone to handle this big undertaking! Every existing player who was migrated to Services 2.0 has been gifted Service buildings, land deeds and currency. The type and amount of your gifts were carefully selected based on your city’s progress and needs, so you should be well on your way to successfully complete the city optimisation with the new and improved Services! Check your in-game messages and the Services menu to see what you’ve received. Some of your gifted buildings are already upgraded! You can use these free Services first before spending Simoleons on new Service buildings. This is our way of saying thank you for being a dedicated Mayor and making the transition as smooth as possible. 🛠️ How Services 2.0 Works: The Basics 1. Service Building Types Capacity Services: Power, Water, Sewage, Waste, Omega Control Net, Omega Drones Area Services: Fire, Police, Health 2. Upgrading Service Buildings All Service buildings now have upgrade levels. Upgrading increases their capacity (how many Residential Zones, or RZs, they can serve). For Area Services, upgrades do NOT increase the coverage area, only the capacity. The area covered by the building remains the same, but you can serve more RZs within that area as you upgrade. Upgrades require Simoleons in your main city and Design Simoleons in the City Design Challenge. Upgrades apply to all Service buildings except Maxis buildings. Bulldozing a Service building refunds a percentage of the base price plus the price of upgrades done, based on the currency it was purchased with. 3. A City Awakens: The Step-by-Step Arrival of Modern Services With Services 2.0, your city enters a golden window of opportunity—during the entire Services Season, even if some services are struggling, your citizens won’t feel the negative effects. This special period lasts as long as the Services Season, giving you the freedom to plan, upgrade, and organize each service at your own pace, ensuring your city thrives as you prepare for the future. 🏗️ Why Did We Make This Change? Many Mayors found it challenging to fit all the necessary Service buildings into their cities, especially as they scaled in population. Services 2.0 solves this by allowing you to upgrade existing buildings instead of placing more and more of them in the limited space of your cities. In the long run, you’ll save space, reduce clutter, and have more room for the buildings you love. Plus, the new system is giving you more ways to optimize your city and keep your citizens happy. 🖥️ Service Building UI & Tooltips Service buildings now display their current level and capacity in the building info panel. Tapping the "i" or "upgrade" icon switches to the service's data layer and expands the info element for that building. If a Service building cannot fully serve all residential zones within its area, a red service icon will appear, and tapping it will show you more details. You can also see valuable information in the City Report (the button in the upper left corner of the game screen, next to population and happiness). From here, you can identify and fix different Services issues. 🔄 Moving and Bulldozing Service Buildings Moving and bulldozing Service buildings works as before. Bulldozing refunds a percentage of the base price plus the price of upgrades, based on the currency used for purchase. 📈 More Gameplay Depth & Goals Upgradable Services add more depth to gameplay and introduce new mid-term goals for players. You’ll have more opportunities to solve the “service puzzle” as your city grows. Upgrades are also visualized by changing building models at certain levels. Thank you for being a part of the SimCity BuildIt community. We can’t wait to see the amazing cities you’ll build with Services 2.0!39KViews14likes1CommentServices 2.0 - More updates from EA
Hello Mayors 👋 Thank you for being among the first to experience Services 2.0. We know it’s a big change, and we truly appreciate your time, feedback, and patience. 1. 🔍 Existing issue: “Services in Red” We’re aware that some players are seeing “services in red”, such as some Service icons displaying in red in the data layer, even when total capacity appears higher than demand. Before considering this a bug, please: Make sure all Residential Zones are properly connected to roads—disconnected roads can block service delivery. Check that there are no abandoned Residential Zones in your city. For Area Services (Fire, Police, Health, ControlNet), ensure each service building’s capacity covers all Residential Zones in its range. If you’ve reviewed these points and the issue persists, we want to hear from you. We are closely monitoring these reports and working to resolve confirmed issues. Please submit a detailed bug report as explained below (screenshots or video really help!). Every bit of detail you provide speeds up our solution. 2. 📝 Services 2.0: How It Works Services 2.0 introduces big changes: Upgradeable Area Services Area Services like Fire, Police, Health, and ControlNet now have a Capacity amount that you can upgrade. Each service building can only serve a certain number of Residential Zones. Covering too many, or high-level Residential Zones, with unupgraded service buildings may cause issues—including buildings losing services or getting abandoned. You can solve this by upgrading existing ones, adding more, or using higher-tier service buildings. Maxis Manor and Maxis HQ have infinite capacity within their area of effect. Upgradeable Capacity Services Power, Water, etc. are also upgradeable. These changes help you save city space over time, thanks to greater service capacity after upgrades. Service Rollout and Suppression Period When Services 2.0 arrives, there’s a short suppression period where services won’t affect your city. After this, one new Service unlocks every 24 hours, starting with Power. This pacing helps you adjust before each Service becomes active. 3. 🎁 Helping You Adjust: Gifts for Players All existing players who received Services 2.0 have also received gifts—free service buildings, with some already fully upgraded, as well as currency. We calculated these individually based on your city’s progress and needs. Please check which Services you have already received, which can help you out when deciding how to best serve your city’s needs. You can find your gifts stored under each Service category in the build menu. 4. 🛠️ Your Concerns: Upgrade Costs and Rearrangement We heard your concerns about upgrade costs and rearranging your city. It can feel tough, especially if it seems like you’re re-earning what you had. Don’t forget—much of the value you need might be in your free gifts, so check those out! 5. 🐛 How to Report Bugs If you run into problems, please post in our Services 2.0 Feedback Thread. The most helpful reports include: A clear description of the issue Steps to reproduce it What you expected would happen What actually happened Screenshots or videos The more details you share, the faster we can address issues. Thank You! 🙏 Please Keep the Feedback Coming Services 2.0 marks a major step forward for the game and continues the evolution of SimCity BuildIt and its Mayors. Every report, suggestion, and comment is seen and discussed by the team, and they shape how we improve Services 2.0. We’re listening closely and we are committed to making this feature better with your help. We know change can be difficult—thank you for sticking with us, sharing your thoughts, and helping make the game better for everyone. Our improvements are ongoing, and your voice is a vital part of the conversation. Thank you for playing! — The SCBI Team3.4KViews5likes0CommentsServices 2.0 is coming!
Greetings, Mayors, and welcome to Services 2.0! Here’s everything you need to know about the new update. Services 2.0 brings upgradeable Service buildings to SimCity BuildIt! This new system makes managing your city’s services more strategic, interactive, and rewarding. ℹ️ Notice: This will be gradually activated for all players. If you don’t see the new features yet, don’t worry—they will be available to everyone soon! The rollout is happening in stages, so keep an eye out for updates in your game. This ensures a smooth experience for all Mayors as the new system goes live. During the rollout, any negative effects from service coverage—like abandoned buildings or unhappy citizens—will be temporarily paused, so you can explore Services 2.0 without worry. Plus, we’ll be sending out special gifts to help you get started and make the transition even sweeter! Here’s a step-by-step guide to how it works: 1. Unlocking Service Buildings As you level up your city, you’ll unlock different types of service buildings—like Fire, Police, Health, Water, Power, and more. Each service type starts with the smallest building, and bigger, more powerful buildings become available as your city grows. This means you’ll always have new options to keep your citizens happy and safe. 2. Placing Service Buildings When you place a service building, it starts at upgrade level 1. Each Area Service Building has a coverage area (the part of your city it can serve). Capacity Service Buildings tell you how many Residential Zones (RZs) the building can support within its coverage area. If you have more homes than your building’s capacity, some won’t be fully served! 3. Upgrading Service Buildings Now, you can upgrade most service buildings! Upgrading increases their capacity, so they can serve more homes. Upgrades cost Simoleons for standard service buildings, and other in-game currencies for special service buildings. You’ll see upgrade stats in the building’s info panel and tooltips, so you can plan ahead. 4. Managing Coverage and Capacity Here’s the trick: every home in your city needs to be covered by a service building with enough capacity. If a service building’s capacity is maxed out, extra homes in its area won’t be served, which can lead to problems like abandonment. One home can be serviced by multiple service buildings —so make sure your upgrades and placements are strategic! 5. Bulldozing and Refunds If you need to reorganize your city, you can bulldoze the standard service buildings. You’ll get a partial refund based on the building’s level. Special service buildings can be stored but not bulldozed. 6. UI Feedback and Service Demand The game’s UI will help you manage your services. You’ll see icons and stats showing the service demand, so you know when it’s time to upgrade or add new buildings. In addition, use your city's Report Card to spot any issues! If something's wrong—such as homes not being served—you’ll see problem icons and receive guidance through the Report Card, making it easy to identify and resolve problems quickly. 7. Progression and Strategy As your city grows, service demand increases. You’ll need to keep upgrading and adding service buildings to keep up. This new system adds more depth and goals, making city management more interesting and challenging.Solved93KViews15likes56CommentsSimCity Train Pass is here! 🚂
All aboard, Mayors! The Train Pass has pulled into the station in SimCity BuildIt! Dispatch your trains, transport passengers, and collect Train Pass Points to climb through the reward tiers. Each Train Pass is a short, action-packed season—so punch your ticket and earn as many rewards as you can before the next season departs! Before you can access the Train Pass, make sure you’ve helped enough passengers reach their destinations—the pass becomes visible once you’ve qualified by transporting passengers. The Train Pass features two tracks: a free track for everyone and a Premium track packed with even more dazzling prizes. When a new Train Season rolls in, your progress resets and a fresh set of rewards awaits—so there’s always something new on the horizon! Ready to get on track? Head to your Train Station, tap the Train Pass, and start your journey to the top. And here’s your conductor’s announcement: the very first Train Pass season is the Electric Train Pass! Don’t miss your chance to power up your city and be among the first to ride the rails.
209Views1like0CommentsThe City Report Card is here!
Hello, Mayors! We’re thrilled to announce a new permanent feature designed to enhance your city-building experience: the City Report! 📋 This all-in-one tool is here to help you understand and improve your city like never before. Goals The City Report is your go-to hub for: Understanding citizen happiness Identifying city problems and fixing them Tracking your progression and upcoming unlocks With the help of your personal advisor, you'll know exactly what needs attention in your city! Feature Overview The City Report is divided into two main sections: Top Level: Quickly grasp your city's state at a glance: Basic Information: View current happiness, population, and daily tax revenue, as well as trends for the last 24 hours (tax revenue available in Capital City only). Highlights: Receive guidance from your advisor on urgent issues like service disruptions, pollution, and traffic jams. Progress Indicators: See what's next for your city, including service unlocks, specialization progress, and scores. Full Report (Extended View): Dive deeper into your city's details: Happiness: Analyze your region's current happiness with insightful commentary. Services: Check the status of all services (except Government), and track progress for locked services. Environment: Monitor pollution, traffic, and other annoyances affecting your city. Specialization Index: Track all specializations, highlighting wanted ones and showing progress toward unlocking new buildings. Benefits for You The City Report empowers you to: Neatly see many details about your city Keep your city thriving, easily identify and jump to issues that need addressing. Organize and optimize your city’s layout and services Stay informed about your progress and future opportunities Embrace the City Report to make your city more vibrant and alive. Happy building! 🌃✨539Views0likes0Comments