✅[Resolved] Error occurs when trying to redeem pack
I have pack name 'card.desc.FreeGoldPack' that I can't redeem because I keep getting this error in screenshot below. This error appears on PC WEB companion APP, Mobile FC25 companion APP and in-game on Playstation 5. Screenshots are taken on PC WEB companion APP. On PC and Mobile APP when i click 'Ok' on error prompt I get automatically logged out. In-game on PS5 I get same error message and pack gets removed from Store until I logout and login again. (CM: title edited for visibility purposes) UPDATE The issues redeeming Packs from the Unassigned Items screen should be resolved for players. Official Twitter/X post: https://x.com/EASFCDirect/status/189797040253982338929KViews1038likes1438CommentsSeason 6 Weekly Play Completionist Objectives Not Tracking
i’ve completed week one of weekly play 6 and it won’t let be claim the first completion even though i’ve done it. needs fixing fast. EA Community Manager update: We can now confirm that all affected players have been sent the Season 6 Weekly Play Completionist Objective Rewards in-game. Thanks for your patience while we dealt with this. If you are still experiencing other issues, please create a new bug report or use the search function to see if one already exists for it.33KViews604likes1125CommentsAI in wet conditions are far too fast
the AI’s pace in wet conditions on the wet tyres is far too quick and it’s impossible to keep up with them. Even changing to inters and doing faster lap times the AI are still going quicker on worn wet tyres. It’s almost like they have unlimited traction8.4KViews192likes166CommentsHuge Issues with Pro Clubs (AI players missing Roles and tactics not saving)
As mentioned in my Reddit posts (Post1, Post2), AI players in Clubs currently have no roles assigned, even though it appears otherwise in the "Edit Tactics" screen. When checking in-game as captain, it's clear that both AI players and our own pros have no roles — this is visible in the screenshots provided below This lack of roles causes AI players to behave erratically. They often wander aimlessly around the pitch, barely participating or contributing to gameplay, exactly as my video. As seen on the tactics screen, AI players are supposed to have roles, but in-game, the "Roles" section is completely empty. This isn't an isolated case — many players are facing the exact same issue, as evident in the post comments and multiple Reddit threads. I've reported this bug countless times since launch, yet I've received no response, no acknowledgment. This game cost me 100 dollars, and after over six months, this issue remains unresolved. No game studio that respects its community would allow a core feature like this to be broken for so long. To further illustrate the problem, I added an image of CR7's Roles tab so you can compare it directly to the AI in Clubs. Unlike CR7, Clubs AI players have no roles at all — and this severely breaks the gameplay for anyone not playing 11v11. It's frustrating and unplayable. This needs to be fixed immediately. We're 14 title updates in, and nothing has changed. Players can't even enjoy Clubs in its current state. My second post has gathered just as much attention, if not more, reporting this exact issue. It was even pinned on the Pro Clubs subreddit for more than a week, yet still — nothing. Additional Issue: EA_Aljo many players, including myself, have also noticed that tactics set in the Edit Tactics screen don't carry over into actual gameplay. Most notably, defensive depth is always reset to 39, no matter what value you set. It's becoming painfully obvious that Clubs was not tested properly before release. To ignore these bugs for months and then ban or silence players for speaking out is unacceptable and deeply disappointing. Fixing this would make the Pro Clubs experience way more enjoyable and fun, but you still refuse to do it... Edit: WhiteGamer7, a popular Pro Clubs youtuber just made a video about it. I posted this a month ago and we still got no public reply or acknowledgment from EA except deleting messages and bans. The issue has been going since the beginning of the game. FIX YOUR GAME. EA_Pulsar EA_Vendcera3.1KViews189likes46Comments6th Anniversary rewards are stuck
I have reached 5500 points for the anniversary rewards but I realized the items are not checked and for the past two days I can not progress and it will not give me my rewards. There is no point in playing if I can't get the stuff I earned and it isn't going to progress either way. I have tried on steam, EA app, and console and they are all stuck. I even reinstalled apex and that didn't help either2.2KViews164likes83Comments14/15 FUT Champs played server Crash in Champs Blocking 93+ TOTS Pick Objective
Hey everyone, A number of us in the community have run into a frustrating issue during the current Champions Finals objective in FC 25. The objective requires you to play 15 Champions Finals matches to earn a 1 of 5 93+ TOTS Player Pick reward — but for some players, a game-breaking problem has made this impossible to complete. During one of the 15 matches, players are randomly being kicked from the game with the error: “Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu.” This error forfeits the match, counting it as a loss, and prevents progression toward the 15-match requirement — even if all 15 matches were attempted fairly. Important Points: There is no issue with players’ internet connections — the problem appears to be server-side, likely on EA’s end. This effectively locks players out of the 93+ Player Pick, through no fault of their own. It’s especially frustrating because the issue happens mid-match, after matchmaking, wasting time and effort. What We’re Asking: Recognition of this issue from the development/support team. Restoration of progress for affected players, or ideally, Compensation in the form of the 93+ Player Pick or equivalent rewards for those who completed 15 matches but were blocked by this server error. Please like and share your experiences in this thread if this happened to you. The more visibility we give this, the better chance we have at getting it addressed. EA — we hope you’re listening and can make this right for the players who were affected by this issue.Solved5KViews104likes338CommentsCareer Mode Crashes When Advancing to Next Game
I decided to create a new Career Mode on EAFC 25. I was about 3–4 weeks into the season when, upon advancing to the next game, the game crashed. I received a “report problem” screen on my PS5 with error code CE-108255-1, and the option to report the incident. No matter what I try, I can’t get past that stage of the Career Mode—it just keeps crashing. So I started over with a brand-new Career Mode. This time, the crash happened again—around 4–6 weeks into the season... Troubleshooting steps I’ve tried: Created a new Career Mode – still crashes randomly after a few in-game weeks. Uninstalled and reinstalled the game – no change. PS5 firmware is fully updated Not sure if this helps - there’s nothing unusual or custom about my Career Mode setup. I know some people create custom faces for managers or players, but I just selected a well-known manager who currently manages a League Two club, and used all basic/default settings. Just to add: I had a previous Career Mode with a different team where which was created around 4–6 months ago and never ran into this issue. It seems to have started happening after a recent update. I’ve also noticed Career Mode feeling a bit buggy since then, so I’m wondering if the latest update may have introduced this problem. Can anyone confirm if this is a known issue? I’ve seen similar reports on forums, so I don’t believe I’m the only one experiencing this. Please see attached for more information: Thanks in advance.9.1KViews84likes132CommentsRank Reset Bug
Was Plat 2 then got reset to Rookie 4. Played a ranked game last night and hit plat 2 before getting off. Got into apex not long ago and somehow I got demoted to rookie 4. I checked my previous match and I was able to see that I was indeed in plat 2. I thought it was a visual bug so I started a ranked game and somehow I was in a rookie lobby. I quit the match to see if that would reset it and it didn’t. It seems there is some sort of bug that is causing this issue to occur since I’ve seen a lot of people with the same issue today.2.8KViews69likes75Comments