Kraber Trial 3 Kills While ADS Not Increasing from 99 to 100
Hey there I have done every Kraber trial except for the ADS kills it seems to be stuck on 99/100 even after I kill someone and full them while ADS. I've tried with a Kraber headshot, no headshot, with the event kraber, with a normal kraber, in Trios, Wildcard, Mixtape Gun Run and Bot Royal I have tried to get it but it appears bugged for some reason and isn't increasing from 99->100, thanks in advance for looking into this for me I am trying to get every gun trial completed and this bug is stopping that for being possible.16Views0likes1Comment500 packs do not grant heirloom shards
I myself had a feeling that I opened over 500 specks packs in my playtime, but don't have proof since there is no tracker in-game. But just a few hours ago YouTuber "Brino" dropped a video that confirms my suspicions https://youtu.be/ETBEtL46GiI?is=D7ja_CicAgqPlLG5 This should NOT be the case and should be fixed asap, hopefully with some compensation too. It's not normal for the game to just lie to you about something you possibly spent money on to accomplish. I would really like to see this fixed soon because I grinded a few last seasons a lot and I don't even know if it had any impact on my 500 hard pity for a heirloom1.7KViews30likes57CommentsPrestige/Icon/Heirloom skin challenge not working
My Wattson icon skin challenge doesn't work, I have stage two of it but its stuck on 0 damage out of 100k meaning I can't get my third stage and the finisher. I did the damage in wild card because it was tracking and after I got tier two the challenge bugged out. This is all back when I first got the skin almost 2 months ago when the anniversary event was out. I bought that whole event for the shards and the skin doesn't even work. If wildcard buggs out the challenge then why is it even tracking damage in the first place. Can you fix my skin you just give me my last tier and my finisher, I've done well over 250k+ damage since acquiring that skin. I'm on Xbox btw with my gamertag AntarcticGnu7.6Views0likes0CommentsAccount level reset and missing level rewards.
Hello, my account level has been reset and I do not receive any rewards for leveling up my account. I have started playing on this account around when Apex released, back when the game was available on Origin. When I stopped playing Apex (not sure of exact date/time) I am sure my account level was 100+, and in provided screenshot in EA app you can see I have at least 352 hours in the game. I wanted to get back to Apex around April 2024 on EA app. That's when I first noticed the level was reset but didn't make much of it because I again shelved the game until now. Now I dowloaded the game via Steam, gained a few levels and noticed that I can't receive any rewards for leveling the account. For example on provided screenshots you can see the balance of "Legend Tokens" does not change between levels 11 and 12. I don't think I lost any weapon/legend skins from what I can remember. This is the only account I have ever played Apex on.601Views7likes8Comments<I do not receive any rewards for leveling up my account.>
I dowloaded the game via Steam, gained a few levels and noticed that I can't receive any rewards for leveling the account. For example on provided screenshots you can see the balance of "Legend Tokens" does not change between levels 149 and 150. This situation began to occur when I was at level 143 of my account, and I took screenshots to document it until I reached level 149 -> 150. I'm a returning player. I haven't played Apex Legends for over a year. This might be one of the reasons. I would like you to check and fix this bug.17Views0likes1CommentRegarding the Gundam collaboration pack rewards
The Exotic Shards from the Gundam collaboration pack rewards are not showing up in my account no matter how many times I try. I've tried restarting the game and other methods, but it's been no use. The Battle Pass rewards are showing up fine, so I think this is a bug specific to this pack. Please correct this and make sure the shards are reflected.Please take action.4Views0likes0CommentsAccount Compromised and Banned
Dear EA Support Team, I am appealing the ban on my EA account (EA ID: 35022333). My account was stolen and the violations were committed by the thief, not me. On November 20, 2025, I used a public internet café. The next day I found unauthorized logins from Chongqing, so I immediately changed my password on November 24. After that I played normally for a few weeks, then stopped playing in mid-December. On December 17, I discovered my account had been banned on December 15 — I had not logged in at all during that period. My legitimate game record: Over 2,600 hours of fair gameplay, purchased every Battle Pass and numerous cosmetics/skins. Clean history with no cheats, hacks, or violations. I have now exhausted all 3 appeals with only automated responses. The ban does not appear in my Penalty History tool, so I cannot appeal through the normal process. I have already emailed [edit: email address removed] and contacted @EAHelp on Twitter with no response. Evidence I have: - Steam login history showing logins from unknown locations (Chongqing) - Steam official password-change email (November 24) - Steam phone number addition request email - Internet café receipt Please escalate this to manual review. Thank you.Solved43Views0likes1CommentAccount linking deletes progress
About 6 months ago, when playing another EA game, it required me to link my Steam and xbox to the same EA profile for some benefit. Merged an old EA account into my new one, ran into an issue, so i got with support and they helped me merge the accounts. Little did i realize that i was deleting an apex profile with 50 days playtime, since i hadn't played in years. I also had no idea progress was linked in this way in general, hell i even forgot Apex was EA. So to lose all of that over some silly other game that i don't even remember the name of, without warning from a support member beforehand, is insulting. then i see that its supposed to put the higher level Apex account on when you merge accounts anyways. SO..... i guess that's not true either. Be Very Careful when merging.17Views0likes1Comment