Split Fiction: EA Play Pre-Login Check blocks PS5 Child Accounts by default.
Ok, so I'm trying to play split fiction with my son. Within the world of PS5, I allowed the game and set it up so he has local access without issue. However, he splits his time between myself and his mum. When he's with his mum though, he simply cannot play it at on his account. It simply won't allow him to connect to EA servers to even log in. Here's what I've worked out so far: Local Play. No issues at all, we can play together on the same PS5. Online Play: I set up an EA child account for him so he could play. When he starts the game, he gets a box on the screen to log in to an EA Account. He also has the button that says 'Play Online'. In both cases, if you click it, I get the following errors: Gameplay recording paused because you entered a block scene (this disappears after 3 seconds) Unable to Login. This account cannot get online. There might be a few reasons why this might be. See https://ea.com/unable-to-connect for possible reasons and some troubleshooting you can try. The only option at this point is to close). When you click close you get the next error Unable to connect to the EA servers. Please check your internet connection and try again. Please see ea.com/unable-to-connect for more information. Result Code: 401-18eea To confirm, there are no issues with network and internet access at either side. For example, on my parent account, I have no issues at all and I can even invite my son through the PlayStation network. However, when he receives the invite, the same thing as above happens. My conclusion is that EA Play is checking the PS5 account age, confirms its a child account, and then blocks the account from accessing the login servers, hence the 401 error (which is usually associated with forbidden) before it even reaches the login servers and likely due to the age of the game being PEGI16, even though the game has been marked as allowed in PS5 family management. So, I need to ask, is there a way to switch off the child account check on EA Play that happens prior to login?, or at least allow me to allow the game for him (like on PS5) so it bypasses the check for specific games like Split Fiction? Any help to understand or resolve this issue is greatly appreciated.290Views3likes2CommentsSplit Fiction (Friend Pass) keeps crashing upon launch
Hi, I own the game, and my partner is using the Friend Pass. Unfortunately, every time he launches the game, it crashes to the desktop immediately, before even reaching the main menu. We've tried all the suggested fixes found both on this forum and elsewhere online, but nothing has worked so far. We’re really hoping to play together. Any help would be greatly appreciated! T_T104Views2likes2CommentsSplit Fiction - Unable to Launch Game on Steam
After clicking the Play button for Split Fiction on Steam, it will prepare to launch for play then stop and the button will revert back as Play. The game never came up and it has worked before. My laptop meets the system requirements for the game. I’ve tried following instructions online to set the graphic card for the game and make some modifications to game properties on steam and none worked.52Views0likes0CommentsPS5 fully crashes after 10 Minutes playing Split Fiction
Good Morning ! I've been trying to enjoy the new game with my friend for the last few days, but there is no way to play it more than 10 minutes in a row without the PS5 fully crashing forcing me to do a manual reboot and rebuild the database before i can relaunch the game for 10 more minutes of playtime. We have both bought the full version of the game, and both of us are playing on PS5. I have already tried deleting the game and DL'ed it again. and went through all the possible repairs in the PS5 safe mode (cache delete, rebuild, etc) It's the only game where this happens, whether online or single player (I've tried various others for long periods of time to discard hardware issue or overheating from the console), and the first time I get a crash where the console just turns off without any error message. Please help, we can't wait to get back in the adventure ! Thanks a lot !Solved2.9KViews5likes64CommentsRequest for Russian Subs for Split Fiction
Dear Electronic Arts Team, I am a big fan of your games and was really looking forward to the release of Split Fiction. However, I was disappointed to find that the game lacks Russian subtitles. This decision significantly limits the ability of Russian-speaking players to fully enjoy the game. We, the Russian-speaking players, kindly ask you to consider adding at least subtitles in Russian. This would not require significant effort or cost, but it would make the game accessible to a wider audience of millions people in the CIS countries, where games with Russian subtitles are very popular. We are not asking for anything more, just this small addition, which would greatly enhance the gaming experience for many players. I hope for your understanding and a positive resolution of this matter.436Views4likes4CommentsCold Potato Achievement not unlocking
My friend and I played through the Game Show side story and got through it without the bomb exploding, and the achievement only unlocked for him. We then did it again with me being the host and traded characters, but the achievement still won't unlock for me. Has anyone figured out the issue with this achievement? Is this a bug, or did we do something wrong? All the other achievements were unlocked perfectly fine, so this is the only one that is missing.30Views0likes0CommentsSplit Fiction unable to join game session
I am unable able to join game session when playing via friend pass for split fiction, it keeps loading and then says that I am unable to join the game session due to lost connection. I was previously able to play together via the friend pass for split fiction without any issues but now we cannot join each others session. Please assist.32Views0likes0CommentsSplit Fiction: Request for Subtitle Size Adjustment
Hello team, I hope this message finds you well. I'm writing to kindly request a feature update for the game. Specifically, it would be incredibly helpful to have an option to adjust the size of the subtitles within the game. This addition would greatly improve accessibility and provide a more comfortable gaming experience for players who may have difficulty reading the current subtitle size. As accessibility is an important aspect of modern gaming, I believe this feature would be widely appreciated by the gaming community. Thank you for your time and for considering this feedback. I truly enjoy the game and look forward to any updates that can make it even better for all players. Best regards,125Views2likes1CommentWorld not loading / Visual Glitches (Split Fiction)
Hi, we're experiencing severe visual problems which make the game impossible to play, except for the first chapter. It could be some kind of shader issue. We're not able to really move, just some camera movement and sounds are working. We were able to play the game past chapter 1 before, but after taking a break for a week or two, the game no longer works. (Maybe a recent update?) Any checkpoints we try to load, the visuals are completly broken. (see screenshot). Then tried to fix it by installing the newest graphics driver for my GTX 970 (I'm aware it's on the low end of supported graphics cards, but it worked before just fine), after installing the newest drivers the shaders got recalculated for longer than usual on launch, but the issue persists. Also tried lowering various settings, lowering resolution etc. Tried verifying integrity with Steam too, and all files verified successfully. Screenshot 1 is from "Big City life" checkpoint. Some other levels are just a black screen, others are with broken visuals like the screenshot. Music is playing, the only thing that moves on screen are the UI character position indicators, (UI in general works), also seem to be constantly falling. Basically it seems to me like the levels don't load correctly, (it doesn't take enough time to load either, but even if I wait, it doesn't fix itself). What however works is the menu level, and all the "Rader Publishing" levels, the intro cutscene works, etc.38Views1like0Comments