Read before posting: Spore MASTER FAQ for PC & MAC
Welcome Spore Fans, before you get started a post, take time out and just read the FAQ. Thank You 🙂 SPORE SERVER ARE ONLINE https://answers.ea.com/t5/Announcements/bd-p/spore-announcements-en Purchased game through Steam "Spore" Can't connect to the Spore Server or other login error Who buys Spore through Steam, it must register afterward in Origin. Otherwise it is not possible to use the online function. This is one of the many solved post. http://answers.ea.com/t5/Spore/Log-in-In-game-failed-in-SPORE/m-p/5068299#U5068299 http://answers.ea.com/t5/Spore/Log-in-issues-with-Spore-on-Steam/td-p/1044012/page/5 http://answers.ea.com/t5/Spore/Spore-for-Steam-can-t-log-into-servers-the-REAL-fix-2016/m-p/5114847#U5114847 Spore - This code has already been used https://answers.ea.com/t5/Bugs-Technical-Issues/Spore-This-code-has-already-been-used/m-p/5915959#M8180 Connecting Issue Check your firewall settings https://answers.ea.com/t5/Bugs-Technical-Issues/Getting-Started-with-Spore-Registering-installing-and-connecting/td-p/7986798 Clear also under windows regularly the temporary file https://support.microsoft.com/en-us/help/17421/windows-free-up-drive-space Connection issues with Origin https://help.ea.com/en/article/connection-issues-with-origin/ Can't Login -> to Spore Servers https://answers.ea.com/t5/Spore/Error-connecting-to-Spore-Servers/m-p/6880579#M9262 Will Spore run on Windows 10 Yes it runs, you just have some things to consider Starts the game and exe in compatibility mode Right click on the Spore icon and exe Properties Choose compatibility tab Choose a Windows Version And set a flag in “Run this program as an administrator” Say okay http://windows.microsoft.com/en-us/windows-8/older-programs-compatible-version-windows Error Messages: A required security module cannot be activated. This program cannot be executed (8016) The problem Windows 10 blocks games with older "Securom" version, here's a guide how to fixed. http://answers.ea.com/t5/Spore/Spore-downloaded-through-Origin-gives-error-8016-and-won-t-start/m-p/5034267#U5034267 Spore Activation Steam Take a look under “Can I broadcast Steam Games?” https://help.ea.com/en/article/origin-faq/#2d Spore Galactic Adventures won`t start on Origin https://answers.ea.com/t5/Spore/Spore-Galactic-Adventures-Pack-Extension-on-Origins-won-t-start/m-p/6656040#M9046 If the game freezes and crashes during the loading process! Deleting of Graphic Cache. They cause this problem if they too large https://answers.ea.com/t5/Bugs-Technical-Issues/why-does-spore-keep-closing-its-self/m-p/7861497#M9976 Go under > PC C/ Username/ AppDate/ Roaming /Spore and delete the graphic Cache.package https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files Shw hidden files: This setting must be set , so that you can clear the cache in Spore Expand graphic size in Spore,see here How do I save my own creations? PC > Documents/ My Spore Creations Mac > Documents/ My Spore Creations Solution for PC http://answers.ea.com/t5/Spore/Spore-can-t-find-GL-5626/m-p/4755660#U4755660 Can't name any creations https://answers.ea.com/t5/Bugs-Technical-Issues/Can-t-name-any-creations-2/m-p/7378166#M9741 Spore creations not showing up https://answers.ea.com/t5/Bugs-Technical-Issues/Spore-creations-not-showing-up/m-p/8008176#M10173 Steam: Problem with using Creepy & Cute and being online at the same time https://answers.ea.com/t5/Bugs-Technical-Issues/Problem-with-using-Creepy-amp-Cute-and-being-online-at-the-same/m-p/8038432#M10222 This post will always hold to up-to-date. Thanks for reading! 🙂
Steam users unable to create Spore account or redeem game on Origin
FINAL UPDATE (End of 2025): This post has not been updated in a very long time and the information below is outdated. Please see the official Spore discord for the latest accurate information from EA. https://discord.gg/sporeofficial --- Recently, EA has made a change to how some of their games are distributed on Steam, which has a major impact to Spore on Steam. I am creating this topic on behalf of other users who are experiencing this problem (there have been numerous people asking on this forum, as well as on other community-run sites), as well as serving as a PSA, and a central place to track this issue. I am SporeMaster Kyle, who wrote the "Getting Started with Spore" guide in this forum, and I will be referencing that guide here. --- Background info Spore requires a serial code (CD key) linked to an EA/Origin Account in order to create a Spore persona and connect to the servers. This serves as a form of DRM, ensuring that only paying customers can access the servers. Additionally, this also allows the game to be downloaded via Origin. This process previously worked for all EA games available on Steam. In the case of Spore, there is also a large modding community (as with many Maxis games), and Steam is known to have DRM that interferes with many mods, so many players do choose to uninstall the Steam version of the game and use the Origin version instead, so that they may use mods. This process has been around for years, and is documented in the above linked guide under "Registering Spore on Origin". That section of the guide actually came straight from MaxisBazajaytee back on the Sporum. If the code is not redeemed on the EA account, players are unable to follow the instructions to create a Spore persona/account, and therefore cannot use any online features of the game. Additionally, the game will not appear in the user's Origin library, so they are unable to download it from there, and thus cannot use many mods. --- The problem Recently, EA has removed game serial codes (CD keys) from Steam, due to concerns of an exploit that lets people claim the key, and then refund the game or cancel the subscription used to download the game (note that Spore is available in an EA Play subscription on Steam). This applies to all EA games available in an EA Play subscription on Steam, though note that this issue also affects people who have outright purchased the game too. At this time, it does not appear to apply to the Spore expansions, as they are not part of EA Play. This means it is no longer possible to create a Spore account or redeem the game on Origin if you purchase Spore from Steam. As a result, you cannot use online features in Spore, or use many mods. The Spore community is not sure if, or when, this issue will be fixed. Therefore, at this time, we are not recommending that you purchase Spore from Steam. Please purchase from Origin or GOG instead. If you know someone who is planning to buy the game, please let them know about this. If you have already unlocked your Steam CD key on Origin and already have a Spore account, this change does not affect you. --- If you are a Spore player who is affected by this issue, please use the "Me too" and "+ XP" buttons below to help bring EA's attention to this issue. If you have purchased Spore on Steam and are now unable to redeem the code in Origin (and therefore unable to create a Spore account), you may be able to contact EA Origin Support to have them give you a new code and add it to your account manually. This is not guaranteed, but if you've already bought the game on Steam it may be worth trying. Be sure to have your proof of purchase (receipt and email) ready. --- The modding community is particularly concerned about this. Asnoted above, the Steam version of the game has DRM that is not compatible with many popular mods for Spore. While mods are obviously not officially supported by EA/Maxis, they are still an important part of the game for many players - as is the case for many other Maxis games, like SimCity and The Sims. For years, the modding community has encouraged players to download the game from Origin or GOG, and Steam users have been able to access and download Spore in their Origin library at no additional cost. This has been the case for more than ten years, dating back to when Origin was called EADM, and has always been officially supported, so to see this option suddenly disappear has brought quite a shock to the community. --- To EA - we need a solution This problem appears to have been an oversight when the exploit was blocked. As it has detrimental impacts on Spore, we would like to see it fixed. I am not sure if it is possible to retroactively revoke serial codes that have already been issued, though it appears it is not, hence this "solution" was implemented where no one gets codes at all. I don't really consider this to be a solution, because legitimate paying customers are no longer getting the serial code (CD key) which serves as proof of purchase, and provides access to the servers. If it is not possible to revoke already-issued codes, there needs to be a way for paying customers (i.e. those who have purchased the game outright, and not as a subscription) to obtain a serial code (CD key). This process needs to be easily available to all users purchasing from Steam. Additionally, those who download the game as part of a subscription (EA Play on Steam) should be warned that they will be unable to access online features for Spore, or download from Origin, unless they purchase the game outright. Until any other solution can be implemented, this warning should also appear to all customers purchasing from Steam (i.e. on the store listing) so they are aware of this issue before they purchase the game. I have created this topic with the intent that it can be used as a central place for EA to respond and track this issue. Thank you, and the Spore community hopes that this can be resolved soon.Spore Account Creation or Login Issues FAQ
Please make sure that you have created an account through Spore correctly. If you have created an account, you may encounter one of the error messages listed below. Click on the error message that you are encountering for more information: Login failed: You do not have the proper spore.com privileges The product key cannot be validated The registration key used to install the game is not valid You do not have the proper spore.com privilege to access the online feature Login failed: You do not have the proper spore.com privileges: This issue should now be resolved. If you were previously seeing the error message "Login failed: You do not have the proper spore.com privileges" please try logging in once again. If you still see the error message, you may have an issue with the login file that is in the Spore folder. To fix this issue, try browsing to the Spore folder and remove the login.prop file by following the instructions below: Double-click on My Computer. Double-click on the C: drive. Double-click on Documents and Settings. Double-click on your User Name. Double-click on Application Data. Note: The Application Data folder may be hidden. To unhide it, go to the Tools menu and select Folder Options. Click on the View tab and select Show hidden files and folders in the Advanced Settings box. Double-click Spore. Then double-click Preferences. This folder should contain the login.prop file. Right-click and delete this file and then restart Spore. If you continue receive the error after trying the steps above, try logging in in the following way: For your log in, enter your email and screen name separated by a colon. For example: [email protected]😕creen name Enter your password as normal and login. Please note: All Spore screen names created under one Master Account will use the same email address and password to access the game and website. To log in with a specific Screen Name, put a colon ( : ) and the desired screen name after the E-mail address on the login screen. Examples: [email protected]:MaxisDoofus [email protected]: DoofusJr [email protected]: DoofusDaughter The Product Key could not be validated: You may be getting this error message if you already registered your Spore serial code with another account. If you have already registered Spore to one email address you will not be able to add the same serial number to a second email address. If you are unsure what account you used to register Spore, please use the Talk to a Game Advisor link and submit an incident to our support team. They will be able to check the account associated with your serial code. When submitting your incident, please include the following information to verify the account (the more information you include, the easier it will be to verify the account): The error message you are getting Your email address The serial key you used to install your game Your Spore persona The Date of Birth you used to create your account The Registration Key used to install the game is not vaild: You may be getting this error message if you have already registered your Spore serial code with another account. If you have already registered Spore to one email address you will not be able to add the same serial number to a second email address. If you are unsure what account you used to register Spore please use the Contact Uslink and submit an incident to our support team. They will be able to check the account associated with your serial code. When submitting your incident, please include the following information to verify the account (the more information you include, the easier it will be to verify the account): The error message you are getting Your email address The serial key you used to install your game Your Spore persona The Date of Birth you used to create your account You do not have the proper spore.com privilege to access the online feature: You may be getting this error message if you already registered your Spore serial code with another account. If you have already registered Spore to one email address you will not be able to add the same serial number to a second email address. If you are unsure what account you used to register Spore please use the Contact Us link and submit an incident to our support team. They will be able to check the account associated with your serial code. When submitting your incident, please include the following information to verify the account (the more information you include the easier it will be to verify the account): The error message you are getting Your email address The serial key you used to install your game Your Spore persona The Date of Birth you used to create your account Source: https://help.ea.com/article/account-creation-or-login-issues
Getting Started with Spore: Registering, installing and connecting to the Game
Hi! I've seen that @Freggi-Liz is constantly answering people with login problems in Spore, so I want to help! They are mostly problems with people playing the disk version of the game or having problems with the Steam version, and the solutions are just the same. I remember that back on the Sporums, SporeMaster Kyle published a very good guide on how to connect to the Spore servers after the 2016 server update. So I'm reposting it here with minor adjustments: Buying and Downloading Spore The main Spore game, and both expansions (Creepy & Cute parts pack, Galactic Adventure expansion pack) can be purchased from the following locations: Origin Steam GOG No matter where you purchase, you can always transfer your copy of Spore to Origin. See "Registering with Spore" below. Spore was previously available on DVD. This version of the game is no longer receiving updates, and cannot play online. Please transfer it to Origin for online functionality, bug fixes, and added features for Spore and Galactic Adventures. Registration Creating a Spore Account A Spore persona is needed to use online features for Spore. Your Spore persona is linked to an EA/Origin account. Note that your Spore and Origin screen names may be different, depending on how you set up your account. Your Spore screen name cannot be changed, but you can add up to 5 personas per EA/Origin account at http://www.spore.com/view/screenNameManage To create a Spore persona: Load Spore On the screen that shows after the intro you will see three boxes at the bottom of the window Enter your EA/Origin account email and password in the first two boxes, then add the name you want to use in Spore on the right (you can add more through the website later) Click Register Note: The email address and password you use at www.ea.com or other EA games is the same email and password you should use for Spore. If in doubt, go to www.origin.com and try to login with your email. If it exists, that is your account. If it doesn't, create an account with EA before loading Spore. Registering Spore on Origin If you purchased Spore on other services, and cannot register in-game, or simply need to download the game from Origin, follow these instructions. Go to https://ea.com/ and log with your EA/Origin Account. email and password Go to https://myaccount.ea.com/cp-ui/redemption/index, you have to be logged on EA.com for this page to load correctly. Redeem your codes (Spore, Galactic Adventures, Creepy & Cute Parts Pack) codes from non-Origin locations IMPORTANT! For base game, make sure to redeem actual game and not the Spore Community Access. Run the game. Choose "Register" and log in with your EA Account email and password and pick your Spore persona You can also redeem the codes from CD/DVD, Steam or GOG directly in Origin if you have it installed and if they haven't been attached to an account already. If you get the message that your code has already been used, contact EA Support at https://help.ea.com/en/help/faq/using-ea-help/ and have your serial code ready to give to the game advisor. They will be able to help you out. Installing and updating the game If you installed Spore from one of the three above services (Origin, Steam, GOG) after March 2017, you already have the latest version of the game. An updated game is required to access Sporepedia, the MySpore page and other online features. If you're unable to login Check the Announcements sub-forum for maintenance notices from an EA Community Manager. Make sure you have an updated version of the game. If you are a new player and have not already registered successfully, register the game with Origin (see above). Try logging into Spore.com with your EA email and password. If you cannot login to the forum, contact EA support. If you can login on Spore.com, post a message in this board Help section. Technical Help with the Game If you encounter issues in-game, or are unable to launch the game, see @Freggi-Liz Master Help FAQ. Further Questions If you have further questions, here's where to go: Help with the Spore game itself (technical issues, crashes, bugs encountered while playing the game): Spore Master FAQ Help with purchasing, downloading, or registering the game (including all Origin issues): EA Help