September 17, 2025, Update cannot visit Green Valley
After today's update, I am no longer able to travel to Green Valley. IF I try to visit Green Valley, I am thrown out of the game. I have checked for OS updates, done several hard shut downs, cleared everything I can think of and still no improvement. This makes the game virtually unplayable. Please advise.Premium Mayor's Pass + for SimCity BuildIt
On 9/17/25 I purchased the Premium Mayor's Pass Plus for $8.99. I got a quick pop up saying there was a mistake and it would be fixed in 24 hours. Well 24 hours has passed by 7 hours and nothing has been done. Even though I have paid for the Plus pass, they are only giving me the regular premium pass, which is 5 advanced tiers. I have already played thru 8 tiers. I have not collected anything. My payment has already cleared my bank. I tried to contact EA and I get a nice long list of things I need in order to contact them. I'm down to "What Console am I using. I'm not using a console. I am using Blue Stacks on my PC to play SimCity Buildit. No matter what I put into the box, it comes back, not found and to use better key words. I just want what I paid real money for in game.My account was hacked, and after that I started experiencing errors.
I was hacked and lost access to my account. After I regained control of my account and logged back into the game, I started experiencing the error shown below. Could you please help me fix this issue, or restore my game progress to 2–3 days ago? A new season has just started, and I was planning to spend money to complete the new season tasks. However, I cannot continue playing if this error persists, and I may have to quit the game.
