Playtest of PRE-alpha FC CLUB survey gift code.
Hello. I am a ln EA Playtester. I entered the last FC Club pre-alpha and completed it. After I got an email from EA asking for feedback about the playtest, I completed the survey (provided from a third party company called Aclhemer) and was told in it that I could choose an EA Game to be gifted a game code.. I chose the game (BF6 pc version) but never got the game code gift. after some days waiting I contacted the EA support team that were totally unable to understand and solve the issue. They even asked me to contact my self the third party provider for EA, and ask about the issue. after getting back to support chat, the support person told me to write in EA Foruns so a manager could read my case and provide the proper support to my case. In the FC 26 forums my thread was marked as solved after the manager answered that I needed to get back to general support again. After gettign another case opened, the supporter gave me the link to this EA Playtesting discussion so i could solve my issue. I add that my issue was not receiving the email with gift game code. Best regards.
Missing Reward Code - EA SPORTS FC Playtest (Completed Nov 8)
Hi everyone, I participated in the EA SPORTS FC Pre Alpha Playtest and successfully completed the survey on November 8th. The instructions stated that a game code would be sent within 10 days of survey completion. It has now been over 10 days, and I have not received the code via email, Details: Playtest: EA SPORTS FC Pre Alpha Survey Completed: Nov 8th Platform: PlayStation 5 Issue: Missing game code reward (FC 26 PS5) I have a screenshot of the "Thank You" confirmation screen from the survey Could a Community Manager please advise on the status of these codes or if there is a delay with this specific wave?
