Epyon Heat Rod Bug
When holding the Epyon Heat Rod in empty-hand animations, the speed of pulling out a Shield Battery is faster than without Heirloom（or with other Heirlooms？）, resulting in quicker shield recharging. 【是BUG还是机制？有艾比安是不是能高人一等？】 https://www.bilibili.com/video/BV1NLczzzEen/?share_source=copy_web&vd_source=c8fdfe8251fbeab805701015131e7cd6 this is a video showing the bug in BiliBili
Thunderbolt Audio Issues
Since the last EAC update in September I have been unable to play due to issues with my Thunderbolt Audio Interface. I have a Presonus Quantum 2626 that I have been using for 4 years and never had an issue with Apex. At this point I have narrowed it down to The Thunderbolt interface specifically with Apex. This issue is not present for any other game or system on my PC. I have done everything from a fresh Windows 11 install to Bios Updates and more. It seems that when the game is running there must be a hook running through the kernel system slower than the Thunderbolt clock speed and causing the interface to crash then the game locks up until the interface is power-cycled. It takes less than 5 minutes to replicate the issue repeatedly. If I disconnect my interface and purely use Windows Audio from the headphone jack the issue disappears but I don't think this should be the solution as I have played Apex with this exact setup for years. Would love to see this addressed as I much prefer my normal audio setup for streaming, monitoring, and recording purposes. ThanksFirst Time Purchase Bonus Gone From Store
Hi, I was about to purchase Apex Coins for the first time to redeem the first-time bonus, but I suddenly noticed that the bonus is no longer available in my store. I have never purchased anything for Apex Legends before, and I double-checked my purchase history on both EA and Steam to confirm this. My friends who also haven’t bought anything still see the first-time bonus offer, but it has disappeared for me. Could you please help me resolve this? I haven’t made any purchases, so I’m not sure why the bonus is missing from my account. I would really appreciate your assistance in restoring the first-time bonus for me. Thank you
I've sent out a lot of complaints
When I first looked into it, it said that an email would arrive within 5 to 10 days, but no matter how long I waited, it never came. I also sent a message to their support, but there was no reply, so I got worried and sent the same message several times. The previous message still remained even after 10 days, so perhaps it hadn't been sent?How long do I have to wait to receive a response to my appeal? I have already sent out over 10 appeals in the past month and a half.I can't paste the PDF later.
Custom Controller Bind not working properly
I swapped my change weapon/holster weapons bind to the touchpad button on the DS4 controller a long time ago with no issues. When the new season started in September of 2025, the bind still changes weapons fine, but when I hold it down to try to holster my weapons, it instead pops the chat box up in game. I tested it with different binds. It doesn't matter what it is, when held down it does the same thing with the chat box coming up instead. Please fix this issue. I haven't been able to play the game the way I have loved to for almost half a year now.
