Didn’t receive my fc points
I was purchasing 1050 fc points for £8.09 on the Xbox store because it didn’t let me purchase them in the store on fc 26 and I came back on to the game and my balance still said zero so I restarted the game and it still wasn’t there so I went on to ea help to refund it and it said I have nothing to refundProfessional and World Class Difficulties Gap
Can EA focus on improving the difficulty gap between World Class and Professional? It's unplayable. If I play on 'Professional' difficulty, the AI defenders just let me outrun them and leave huge spaces to run into, which is so annoying. If I play World Class, the AI defenders have a 100% successful block rate; I can't pass into the AI's penalty box or complete a single successful dribble during the match. This is not enjoyable to play. Plus, the scorelines are often 2-3, 4-0, 3-3, 4-4, or 0-5. This makes the game unplayable and it feels so scripted. The AI should have a dynamic response. Usually, the AI scores right after I score. It doesn't feel realistic anymore. I know some people will argue and tell me to practice more and adapt to it or adjust the slider. But this should be a basic difficulty feature. EA should provide dynamic difficulty that lets people enjoy the gameplay at their own pace. I heard EA doesn't even acknowledge this issue and is still making EA FC 27 with the same problem. They should make a new difficulty level between Professional and World Class.
Visual hair strand glitch with players in Fc 25
During gameplay in all game modes, specifically fifa ultimate team and seasons friendlies, players with long hair during the match appears motionless and stuck to players head and back in Fc 25, realistic hair movement only shows up during short goal replays and not during the actual game the players look very bad in game it looks like old fifa graphics from 20 years ago with hair being motionless in Fc 25 will this be fixed? I see this same bug in other peoples stream like in twitch and YouTube, it’s not only me who has this bug everyone has it 90% of players have lost their uniqueness in Fc 25, and now look very dull in game because of this bad static hair glitch, Ronaldinho being an example of this, all because of your incompetence ea! Any plans in fixing this in February?
Licensed clubs not having goalkeeper kits.
I must start with saying that this is probably for most people a minor complaint, yet for me and perhaps for others it reduces the enjoyment of certain parts of the game. Licensed leagues and teams are consistently being ignored in terms of diversity of kits available, especially Goalkeeper kits. In the Portugese league, the seventh highest ranked European league, only a handful of clubs have access to third kits and only 3 or 4 even have a licensed goalkeeper kit. Leagues such as the Ekstraklasa, Elitserien, Allsvenskan, The Irish league and many others simply dont have teams with kits for their goalkeepers.(Some teams in European competitions do have them from these leagues) Even in the most popular road to glory leagues of England and Germany, once you go below the Championship only 2 or 3 teams have real kits for their goalkeepers and not the generic ones. The fact that this has stayed like this for like 10 years is really disapointing, hope it gets addressed at some point.