FC26 Ultimate edition not launching on XBOX Series X
This is my story from last week with EA and Xbox. Normally I should have fun playing a new game but instead I am chatting all day without a solution... Problem:from 18/09/2025 I have a copy of FC26 Ultimate on Xbox Series X and wanted to play as of september 19. I can not acces the game for several days now. Game was installed succesfully but when I start the game I first have the FC26 startup screen and afterwards I am directly ejected to the XBOX home menu. I had a chat with Xbox person who guided me to a lot of steps to see if I own the game, did a full console reset and reinstalled the game. All these steps where unsuccesfull. EA response 26/09/2025 I understand your frustration with this ongoing Xbox issue. Since the problem persists even after trying all troubleshooting steps, the root cause is likely an account entitlement problem on the Xbox server side. For any issues related to purchase authorization, licensing, and Xbox account entitlements, you will need to contact Xbox Support directly. They are the only ones who can access your account details and re-authorize your digital license. We are also aware of this widespread issue on Xbox and are working with Microsoft to find a solution. However, contacting them directly is the fastest way to get your specific account corrected. It's crucial to understand that our distribution partners, such as Xbox, PSN, and Steam, each hold their own product distribution licenses. They are responsible for managing product-related issues. Most probably the problem lies with your digital license on your Xbox account. The platform where the purchase was made, in this case, Microsoft's Xbox store is the entity that manages and grants the game's entitlement to your account. Xbox answer 26/09/2025: Thanks for confirming. This is a known issue on EA’s side, and I’ve already verified that you do have the entitlement for the game on my end so the issue is not related to that, also given your description of the problem it is not an entitlement issue. https://forums.ea.com/discussions/fc-26-technical-issues-en/crashing/12656325 There is more information on EA forums, I recommend doing a Report a problem and reporting yourself on EA and Xbox side, as well as waiting for EA next patch update. Confirmation mail Microsoft to EA: Thanks for contacting Microsoft support for Xbox Hello EA Support, We’ve completed all available console troubleshooting steps for the customer experiencing game crashes at launch. We’ve verified that the customer has the correct entitlements and that their console is fully updated. Since the crash occurs immediately at startup without any error message, we suspect the issue may be related to optimization. We kindly ask for your assistance in investigating and supporting the customer further. EA Response 27/09/2025 Thank you for your time I would request you to go through the link provided and follow the steps mention on the link : links removed I am sorry to hear that you have tried the steps and did not work our as I would love to help you with this due to certain limitation this are all the troubleshooting steps we can provided in the mean time, please do not worry I would also suggest you to please visit our AHQ and if you find any similar issue please upvote it so that it can be highlighted. https://answers.ea.com/ So this can be also checked by our community MODs to be sure if there are any other players that are facing this issue as well and they have not yet contacted us for this issue in live chat.FC 26 did not Start on XBOX Series X
Hello, I pre-ordered this game like every year. I want to play it on XBOX Series X, but unfortunately, it crashes every time after the Screen with FC26. I tried evry method that are in this forum discussion, but unfortunately, the same comportment. I reisnstalled the game, reset the console.... nothing. I am really frustrated about this situation, and dissapointed about the EA. I saw until now game with bugs, but not like this one, to not to be able to run. I still lost 2 days of playing this game. I really need an answer how to solve this.FUT CHAMPS ENTRY
Dear EA, Yesterday, I redeemed my FUT Champions entry while there were still around 15 hours remaining before the competition ended. However, today I discovered that I am unable to play any matches, and I have not received any rewards either. It seems that my FUT Champions entry was wasted, and I would appreciate your help in resolving this issue or restoring my entry. Thank you for your time and assistance.Matches experiencing high ping South Africa
Over a month since release of the game and no updates and no action has been taken to fix the ping and latency/jitter issues . Thousand of players in the South Africa region are experiencing terrible game conditions and EA has not done anything to fix it . A cover up has been done by community managers who have marked forums as “solved” to avoid any further discussions with frustrated players- https://forums.ea.com/discussions/fc-26-technical-issues-en/rw-south-african-servers/12608263 Thousands of dollars have been spent by players on the game with no apparent solution . The Trello board has been open since 21 September and hasn’t been turned ‘Green’ to indicate that EA has started fixing it . EA_DarkoEA_Pulsar are the 2 community managers who have shown the world what EA stands for and that is to take everyone’s money and not value any feedback or customer service.Season 2 world Tour Disconnect
I have been disconnected straight after kick off on all 5 attempts on the season 2 world tour cup on UT. I have tried other modes on UT and all good but just this cup is bugged . used all 5 entries and haven’t been able to play a single game without disconnecting straight after kick off. NOW IM OUT OF ENTRIES !!'Connecting to UT not possible at the moment'
After 2 entries in ultimate gauntlet 3 during my next entry where I won game 1, lost game 2 the round 3 game would not progress regardless of if I won the game or lost. During my 3rd round game I would get disconnected during the game and returned to the matchmaking screen where I could play round 3 again as if the game was never played. However, even if I won the match and completed it / forced a quit from my opponent. The game would not count and kick me out of ultimate team completely where I would have to load back in again. This started on the 30th October. The issue remained when I attempted the same mode on the 31st. Other modes such as squad battles were working normally. On November 1st, the issue continued so I decided to go into a gauntlet round match and quit the game by closing application. The hope was that this would end my current gauntlet entry and allow me to start a new one. As I reloaded the game I found I could not even load into Ultimate team completely. If I tried I would receive the error message 'Connecting to ultimate team is not possible at the moment. You will now be returned to the main menu'. This error message appeared all day on November 1st (and still as of now) even after sharing my complaints to EA through an online chat and forums (where I found others with the same issue) EA have given no response or solution about this case. An online EA agent suggested it to be my system software or ISP issue. However, I cleared my PS5 console cache, rebuilt the database and attempted to load into UT using my phones hotspot. None of these steps solved the issue. I have also deleted and reinstalled the FC 26 game on my PS5 which also did not solve anything. I used my second account and loaded UT on FC 26 and this was successful. The second account had no team created until today. Also the second account is on the same console as the account I can’t load UT on. This confirms the problem to be an EA account issue and not an internet or software issue of the console. Another thing to note is that after the failed login to UT. I am unable to open the companion or web app as both claim I am signed in on another device even though this is not the case. After 3 hours the companion app does allow me to log back in which I discovered late evening of November 1st after just waiting. This bug has caused me to miss key SBC’s for the Lewis Skelly objective and also meant I was unable to continue playing the gauntlet or squad battles modes over Saturday. This is no fault of my own and EA must make an effort to compensate players who could not do SBC’s or earn rewards in gauntlet, squad battles, champions, rivals games due to being locked out of UT mode. Here are other players also experiencing this issue: I haven't been able to get into ultimate team | EA Forums - 12869002 connecting to ultimate team is not possible | EA Forums - 12869421 UNABLE TO CONNECT TO ULTIMATE TEAM | EA Forums - 12861643 Fix this issue! Its been 4 DAYS | EA Forums - 12869051 Ultimate Gauntlet 3 problem | EA Forums - 12861310 account problem | EA Forums - 12868086 Guys if you see this post please like it and comment to make sure EA are aware of this issue. This is happening to multiple players on multiple platforms and EA claim to have made note of it but have not yet even addressed this issue or any player concerns despite the numerous posts about this issue.Disconnection - Arsenal vs Arsenal
Getting the same issue as others — every time I try to load into a Division Rivals match, it shows “Arsenal vs Arsenal” before the kickoff screen and then instantly disconnects. Internet connection is fine and no other issues at home. Hoping EA can acknowledge or patch this soon — seems a lot of us are stuck unable to play Rivals.Account been hacked content missing
Hi i bought the game on the 17th of September and have been enjoying the game play i put 12000 fifa points on and i had a really nice team.i have then loaded up about 10 minutes ago and half of my team has gone and they are no where to be seen!! Photo is attached below of what my team was Missing players Bruno Fernandes Mbeumo caicado Frimpong Van de ven David raya WissaWeird disconnects and delays + about some gameplay
Im on Xbox and even tho the ping of the lobby is fine ive noticed more weird disconnects and delays lately and its usually happening against pc/ps5 players I have a couple of fluid games where my player respond quickly but at times i have games where my very agile players move like trucks it doesnt make sense.. Same goes for Ai positioning, at times its good but then its suddenly so bad and no matter the changes i make it doesnt fix it and YES i do manual call for runs and stuff like contain+pressure etc and how they move on contain doesnt make sense to me aswell tbh at times... Especially against 4-5-1 formations or others where they just park the buss and wait for counters...i cant play well against those at the best of times (i find it very borring to play against) but when there is some weird delay its absolutely hopeless and the opponent doesnt seem to have any delay at all.. I checked my connection and that is just not the issue. These games are basicly the same the higher the division i get... people just wait and turn around and see where the Ai makes a weird positioning mistake and when i attack they just choose a cdm or a CB and hold contain and i lose the ball because my players dont position themselves smartly at all,, your so depended on ur own input i feel like and i can only call 1 at a time for a pass or run... and the opponent just closes in on my with ease.. im not sure what im doing wrong anymore i tried to find tips and tricks, I can't blame the game for all the **bleep** that happens,right? I tried Lb switching and right stick switching but it doesnt feel very good both of them.. i prefer lb anyways but when i try to right switch to my back line it can't and goes to another or just doesnt respond at al its very confusing... With corners for example it should auto switch in my opinion to the player thats closest where the ball will land.. I understand this game is more manual focussed but when i try t switch to the right player myself it just doesnt let me... Winning the duel if it does succeed is hopeless most of the times aswell even tho my player is super strong and a arial fortress.. its a good thing headers/volleys are absolute dogg*t right now otherwise i would have gotten goal against goal... me personnaly stoped using crosses because of the bad headers etc... wich is stupid tbh because stuff like that is a big part of football.. Also if i try to cross a ball no matter how hard i press it goos so slow.. Im kinda in between.. i like the game beeing more manual but its at times a bit to manual for me, its probbaly part a skill issue aswell i can't deny it but i just don't understand that the Ai defensive and on attack can't positioning themselve properly. unless u use certain very good players who have a lot of playstyles... Also when u call for a run they just run straight forward a lot of the times and then bump against a defender or run offside.. i kinda would prefer they move a bit smarter and slow themselfs down and move a bit to the side or inside, same goes for calling support.. it just looks very unrealistic/bad too me The last thing is that the passing is soo **bleep** bad at times... pff that frustrates me the most tbh but not only me luckily,, i hope that gets improved... Greetings, Nostrova
