⚠ Heads up! Before reporting a bug, take a quick look to see if someone else has already reported it.

Try using the keyword search to see if your bug has already been posted. If you find it, just add your report to that thread and hit the "UpVote" button to show you're having the same issue.

We also have a list of skate. Known Issues — it doesn’t cover every bug we’re tracking, but it gives you a good idea of what’s already being looked into or waiting on a fix.

Thanks for helping out and sharing any problems you run into in skate. — We really appreciate it!

Feel free to use the General Discussion board to chat about anything related to skate.! Just keep in mind that account and billing issues, like email changes, password resets, or security settings, can't be resolved in the EA Forums. For those, please reach out to EA Help. 

Bug Statuses: What are they? What do they mean?

The EA Forums platform allows us to categorise all the Bugs that you report. Below, you can find an image with the main statuses (these statuses aren't the only ones, but the ones we will use the most):

• New: This is the status by default. When a bug report is created, it will be marked as NEW.
• Investigating: Once we escalate your bug to the team for investigation, we will change your bug status to INVESTIGATING.
• Fixed: This status will only appear when a bug is FIXED.
• Not a bug: Sometimes, players report things that are not bugs, such as account issues or features that work as intended. If that is the situation, your thread will be marked as NOT A BUG.
• Needs Info: We may contact you directly to get more details on the experience. If that is the case, we will mark the report as NEEDS INFO.

We're looking for the following details:

When reporting a bug, it's important that you provide as much information as possible. That will help the team to identify what's causing the issue. With that in mind, you can use the following template to make sure all the information is shared in your report: 

• Description of the issue:
• Steps to trigger/reproduce the issue:
• Platform:
• Troubleshooting steps already performed: 
• DxDiag(for PC players):

Thanks for checking out the guide and helping make skate. better for everyone!