2-10 Updates and Investigations

Hello Holotable Heroes, 

Thank you for the reports today. I wanted to pull all the issues we’ve seen together into one location and update on where they stand. 

1. Andor image on webstore Episode pass
1. We accidentally had the Andor image up for the Episode pass a few days earlier than expected while it was still the Anniversary Episode Pass
1. We have sent out Andor Episode Passes to those who purchased the above pass
2. Zerek Ability Modules did not convert along with the other era materials
1. The team is aware of this and instead of hotfixing it, we are going to just make sure its fixed for the end of Era for Andor
3. Blocked from Kleya’s Marquee 
1. Some players found themselves in a state that didn’t allow them to continue with Kleya’s Marquee event
1. We have fixed this by granting the necessary shards to the players impacted
4. End of Anniversary Era Signal Data Inbox
1. Note that the final day rank reward for Coliseum is signal data in place of the Era Currency.
2. We had an issue where the Signal Data was not received by some players who did their Coliseum battle the last day. It was mistakenly only sent out if players achieved a new high score. We will be fixing this for future eras and will send out the missed signal data in a future update.  
5. Coliseum leaderboard error 9.0 
1. This is a bug where the game is mistakenly trying to grant rewards for today's Coliseum battle, which is why the badge only shows up after you've done your first battle. This issue has been fixed, but by the time that fix goes out it will have naturally resolved. This will prevent it from happening in the next era. Note that this means no rewards are being lost.
6. 3v3 Omis costing 20 mats instead of 10
1. Known issue, will get fixed and brought down to 10, purchasers will be refunded the 10 extra mats
7. Recent era units aren’t usable in Journey Guide events
1. The team is aware of this and is investigating a fix 
8. Vel’s shard art is missing from the Episode Pass+ on the Webstore
1. Only the art is missing, the correct shards are received 

Thank you again for reaching out to me with these. 

All the best.