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Issue: Certain Android players unable to access game

CG_Meathead's avatar
CG_Meathead
Icon for Capital Games Team rankCapital Games Team
12 months ago
Hello,  Our team is aware of and investigating an issue that is preventing certain Android users from accessing the game. We will keep you updated as we know more. 
Published 12 months ago
Version 1.0
announcements
Jerome_swgoh's avatar
Jerome_swgoh
Rising Novice
12 months ago

Hello

Same issue on Samsung S23

 Impossible to access to the game 

I see a Black screen

Impossible to play to the game ( tw,  gac,...)

Help us @ CG please 

My account 124483739

 

 

  • Jerome_swgoh's avatar
    Jerome_swgoh
    Rising Novice
    12 months ago

    On wifi it s ok @ cg

    The problem is only when we connect by 4g network

    • RubellNum's avatar
      RubellNum
      New Traveler
      12 months ago

      Same issue here

      Samsung S22, either wifi or mobile data

      The game takes ages to load, then it becomes literally unplayable. Phone goes into overheat