The amount of escaped MAJOR defects for this game is just astounding. I'm not sure what the QA structure and processes are at CG, but something needs a drastic change. Live service games will have bugs for sure. But EVERYTHING that gets released seems to be bugged. It should be an abberation when it happens, not the norm.

And the lack of communication is just purely unprofessional. Your users are spending real world money on a product that's routinely broken, and intentionally not communicating to convince people into spending money they don't need to.