Blog Post
This “make good” is a slap in the face to long time players, or any player for that matter. The only ones benefiting from the update are the P2P players who already own the top spots and instantly unlock all the new marquee toons.
You screwed your F2P base that just enjoys the game. Give us back the GC crates that I actually enjoyed working to unlock. Now I can’t even complete a GC without paying. 5+ years playing the game daily, enjoy playing with my guild, but I’m about done.
This update is like when you go to the mechanic and they obviously start tinkering around in areas that are working fine just to find a “problem” that needs fixed.
it wasn’t broken! Make good by keeping the game enjoyable and competitive for F2P players who make up the majority of your play base.