Capital Games TeamThis is a nice start but not nearly enough. Players need to feel like these changes are benefiting them, and right now, they don’t. Being able to choose your rewards is a good change, but telling people they will get the same rewards on the free track over the life of the episode (4 weeks) rather than giving them benefits up front is a mistake. Adding a tier to the galactic challenges for the new marquee would be okay, but gating the completion feat behind a paywall again makes players feel like something is being taken away from them. Adding a loyalty program to the web store is a good idea, but taking away the 5% discount is just miserly.
I LOVE this game, and I’m a spender, so I’m only seeing benefits. However, I understand the frustrations of more casual players and those who choose not to spend. I have a guild member who left us today over this. If you want to add something, great, but quit taking things away at the same time. And for any change, the rewards need to feel commensurate up front, not as a matter of delayed gratification.
Thank you for making an excellent game. Now, please stop doing things to alienate the players.