Capital Games TeamGuildmate found a workaround.
Launch the game, choose play as guest then go to the have an account button and choose link account instead of sign into Google play. It'll do the email code thing and let you in
This doesn't work Unable to play I've been playing for over 10 years, never heard of this
It should work that is exactly how I got into the game. Granted it might be different if you're using those crappy iphones. The thing is you have to leave Google play and use ea connect to get into the game. So if you get the screen where Google play is you cancel that then you hit play as guest. Once the new game is started you go to the settings button top left hand corner. Hit the connect button and then choose the ea connect. You'll be asked to get a login code via text or email. Punch that code in and it should take you to your game.
That doesn't always work, if you have multiple EA accounts linked to different Heroes accounts. In my case, the game is locked to the secondary EA account, and I can't unlink it. Logging through Guest/Importing the other account results in a different error.
This only seems to work if you already had EA connected to the account. Otherwise you just get a different error message
