Memory Boost Technical Issues and Feedback Thread

Hi! 

I don`t have option for memory boost at all. I have included picture, but I am sorry it is not better quality. Print screen is not working when I want to take a screenshot in the game. It always minimizes my game. So here is my other info:

Which language are you playing the game in? English
How often does the bug occur? Every time I load the game
What is your current game version number? Version 1.118.242.1030 DX11
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? I don`t know. By loading the game????
What happens when the bug occurs? Nothing. I should have option for Memory Boost, but I don`t
What do you expect to see? Option for Memory Boost
Have you installed any customization with the game, e.g. Custom Content or Mods? I have custom content, but no mods. I first loaded the game without custom content and there was no option for Memory Boost either.

Same for me, the option isn't there after updating the game. 

Hi there Tamolino​ Allisas​ 

This feature will be available starting September 23rd. If you're not seeing it in your game options on the 23rd, please let me know :) 

Ah, I was confused when the twitter article and post from The Sims Direct Communications mentioned it as available today. Might be a good idea to edit that one if possible. :) Thanks for clearing it up! EA_Solaire​ 

Got some questions:

I play on an old Laptop with Windows 10 and 4GB RAM in Laptop-Mode and DX9.  I have some bugs, but I *never* had crashes. I just made this update while reading patch notes. Now I'm afraid what will happen when I start my game again? 

Because ...

In early October I get a new Laptop with Intel Ultra 9 Processor, 32GB RAM and Geforce RTX Graphic card. Then I don't have to think about memory or performance lags.

So, what I should do? Try memory boost for this some days or keep and use then my save I backuped today before update or what?

And, additional, there's also the event I wanna earn my rewards.

Do you have an advice what's the best I should do???

KatrinBlue​  If your game is running fine, or well enough at least, on your current computer, you don't need to change anything.  Try out Memory Boost on your new computer, on a backup copy of a save you've been playing enough to know how it runs, and decide what you think then.

The rewards are synced to your account, so it doesn't matter which computer you use to earn them.

KatrinBlue​ Even with a powerful computer, like one equipped with 32GB of RAM and an RTX graphics card, The Sims 4 doesn’t always run perfectly in every situation. If better hardware alone were enough, players would simply upgrade their PCs and the game would run flawlessly, without the need for Maxis to continue working on optimization and modernizing the code. But as we know, it’s not quite that simple.

Performance issues such as lag, slowdowns, and even neighboring lots disappearing can still occur, even on high-end machines. That’s why it’s so important for the game to keep evolving, and this is exactly what the upcoming Memory Boost Mode is designed to address.

This new mode focuses on managing data more efficiently, which can help reduce or even eliminate many of these issues. And the best part is that it isn’t just for players with modest PCs — even those with powerful setups will notice meaningful improvements.

So no matter what kind of computer you play on, you can look forward to a smoother, more enjoyable experience. 🌟

Ok, I have a question : my game runs on Dx9 because it crashes when I try to run it on Dx11. With Memory Boost, would I be able to run my game on Dx11, or should I avoid Memory Boost ?