Pop up won't load.
Normally when we exit out of an area and return to the main screen, a pop up will appear about packs to buy and things like that. Right now they won't load. It just keeps the spinning circle on screen. I have to close the app and reopen it. Every time I return to the main screen from another area, it's the same thing. I'm on an android.
Error 9.78 on Android Phone
So, I've started using the PC client for Star Wars: Galaxy of Heroes. When I logged into the game on my phone a few minutes ago, it told me to link my account. I have done so, but whenever I try to log in, I get an error with the code 9.78. A quick search showed me iOS solutions, but not for Android phone users. If anyone knows how I can actually play the game on my mobile phone, I would very much appreciate it. Thank you very much.Changing EA Account email breaks connection to game, leaving no way to log in
Hello, I recently changed the associated email with my EA Account, which seems to have broken the connection between my in-game account and my EA Account. Trying to log in via the PC client or even webstore results in errors. I broke the connected to my Google Play account so I could access an old account on my phone while continuing to access my current account via the PC client, which I have been doing for several months with no issues until recently. I have tried contacting in game and EA support, but support has just repeated that I should "log out and back in again" until it gets fixed. Is there an actual solution to this problem, or is my account inaccessible now? I have screenshots of the player ID, the ally code, and proof of purchases for several purchases I made while the account was linked to Google Play. Thanks
Music from background apps no longer plays while in game after update
After the 7/31 update music from spotify/itunes/other sources doesn't play from my phone even with the in-game sound totally off. Please fix this I can't handle the silence. This is my happy time to play game and enjoy music, not sad hour of deep thinking.
Music pauses while in game
This is an issue that I ran into today (July 31st 2024) where now when I have the game open my music will no longer play. It will be paused as soon as I tap on the app icon on my Home Screen. It pauses both Apple Music and Spotify. As someone who listens to music 24/7 and loves certain songs while I do gac I would love for whatever was implemented that made this happen to please go away. Thank you
Game preventing sound from other apps
When using SWGOH app it is preventing sound from anything else on my iPhone. If i am playing music or trying to stream a video it will stop the other app from playing. It is only the SWGOH app that does this. I have been through the settings and cannot find anything that would cause this, it started about 1 month ago with an update, seemingly coinciding with the audio bug affecting the raid. I've tried with having in game sound and music enabled and disabled. Immediately upon minimizing or closing the SWGOH app music or sound resumes.
Leviathan question
Hey y'all! So, I've got a guildmate who has an interesting issue that I just recently ran into myself. Someone is our fleet shards has been putting Phantom 2 with their Leviathan. Now Leviathan kit specifies that Sith ships will stun the enemy, but Phantom 2 comes out and still stuns our ships. Also, shouldn't this affect the Mark VI Interceptor? Because it still gets the instakill. Just wondering if anyone knows what this is. Thanks!
PC Version: Client out of Sync
During this TW I already had 3 "Client out of Sync" error with a forced restart. One I can forgive but 3 is way too much. My internet connection is stable and even if there were a short disruption it should not cause that error. Dear CG what is causing that error, how can it be avoided or is that a potential software issue?
Jabba Cronies Respawning post match?
Hi there, In the most recent GAC I've been up against a Jabba with a Krrsantan and Boush, pretty standard. However, I intentionally sacrificed a couple teams to eliminate both Krrsantan and Boush to break through. First match, Starkiller took Boush out but couldn't beat the Datacron Krrsantan/Jabba. I took the loss expecting it to just be Krrsantan and Jabba next attempt but Boush was back?? Second match, I use SEE. I blast both Krrsantan and Boush off the table but poor old Palp can't break Jabba alone so I knew I'd lose but at least it'd just be Jabba alone, right? NOPE! Next attempt all three are up again. I'm still getting points for downing enemies, but they keep resetting. Is that a thing that's supposed to happen with Datacrons or something? I've never experienced it before but it effectively means I cannot break this Jabba and it may cost me the GAC. Let me know if this is a bug or not? Thank you!Past lightspeed bundle I got screw out of because of a glitch
Hey know I'm late on but I'm not of a forums User so when finalzer lightspeed bundle it said That I got it there was nothing. I don't know Why it happened but can I trade one of the resistance lightspeed bundle for the finalzer lightspeed bundle? I'm sorry for asking
Issues with the in-game store
It's recently come to my attention that my in-game store is bugged so that I can't see new packs or datacards that cost crystals in the store. A few weeks back, I was wondering why I hadn't seen the relic packs that cost 500cr in over 4 months, when a guildmate of mine informed me that the packs were currently in store. Sure enough, they had all the packs, while my store was bone dry. In addition to this, I am unable to even see the normal chromium data card packs that should always be in the store. The ship packs for finalizer and raddus show up, but that is the extent of crystal packs that appear for me. I play on both the pc client and android, and neither of them had all the in-store contents that there should be. Has anyone else had this bug in the past and is there a way to fix it? I just want to be able to get relic mats again...
Game down this morning
I can’t load the game from iOS past the “Loading cantina” message on the startup artwork page. I am trying to complete GAC battles while I have time right now but due to this issue I will likely lose many crystals because I won’t be able to play later. I don’t see any planned maintenance either. What is going on?Labels Missing - PC Client
My game labels have been broken in the PC Client for awhile. I have done uninstall / repairs both and can't get them to show up. I'm attaching a picture to show what I'm referring to. I'm not sure what to do to get them back and my search have come up short for others w/ the same problem.
Can't press certain buttons and am therefore locked out from playing
During battles, I continuously get a help message that I can tap the little icons above characters to view what the buff/debuff is. But when I tap, it does nothing and the message keeps appearing. In addition, I'm now unable to play the game since I'm currently getting a tutorial on how ships work. The game therefore forces me to push certain buttons, which don't work. I can't inspect the ship the game wants me to inspect and because it is a tutorial, I can't press any other buttons. What am I supposed to do? I can't even see my ally code or anything. If I don't get a way to fix this, I'll have to uninstallTO DEVS -- Great Mothers vs GAS bug/loop
So, I just thought I'd point out that if you try to use Great Mothers against GAS you get stuck in a partial loop. GM ability removing protection from GAS who meditates immediately Little bit of combat GAS wakes upwith protection and no debuff Repeat 1 - 3 It would be nice if GAS didn't remove a debuff that's supposed to be permanent... Just saying...Fulcrum TW-omicron not working correctly?
Went against palpatine+omi-mara, omi-Juhani, starkiller and visass in TW with my omi-Fulcrum. On the first turn I was able to ignore taunt as stated in the omi-unique ability but the following turns I was stuck behind Juhani's taunt. Palpatine team did not have a datacron. Bug or am I not understanding something?
Purchase error on PC Client: "#ref.ALREADY.OWNED"
I have been unable to purchase the new kyrotech pack, with the code "#ref.ALREADY.OWNED" showing. It started last time the pack showed up, when i purchased it once on an Apple device, and when trying to purchase the 2nd on the PC client, it showed up for the first time. This time it doesnt even allow me to purchase it on the Client at all, w the same error. AC: 631-528-231Ticket Ingame impossible à faire
Bonjour, ça fait maintenant plus d'un mois que j'essaye de récupérer ma progression dans le jeu mais sans succès. En effet, suite au bug avec les données mobiles, j'ai installé le jeu sur PC avec EA App, et en tentant de lier le compte EA avec mon Google Play, le Mol Elisa à deux balles crée sur PC à écrasé mon ID de joueur sur mobile... A chaque tentative de chat avec EA Help, mes correspondants me demandent de créer un ticket ingame... C'est juste impossible, en cliquant sur aide dans le jeu, je tombe à nouveau sur le site EA Help et je tombe encore sur quelqu'un qui me demande de faire ce fichu ticket ingame... J'en ai marre de tourner en rond, je viens d'y passer presque 3h sans succès. Quelqu'un peut-il m'aider ici? Je suis à bout...Délai concernant le pack hoth ?
Bonjour, J'ai acheté le pack Hoth juste après mon pack Hyperdrive il y a maintenant 1 semaine. Je n'ai rien reçu, je pensais dans un premier temps qu'il y avait du délai mais mon achat d'éclat de vaisseaux a été instantané ,j'ai bien été débité de l'achat sur mon compte bancaire. Pouvez-vous m'aider ? Code ally : 183-391 merci
Conquest can't continue
It happened second time. Android version. Final boss battle in Sector 3 Conquest. Hard difficulty. I've used some boosters, use Sith Team with Eternal Emperor. After his first action, enemy attacks, my whole teams counterattack, and it should be my turn, but there are no action buttons. Everybody just stands, and timer ticks. Battle won't end even when timer runs out. No other button does anything, except cosmetics changes. No auto-battle works. I can only change targets. Retreat says lost connection and restarts game.
Shield Generator Not Getting Turn
I was doing the Naboo raid with my r5 gungans and noticed that sometimes my shield generator wasn't getting it's bonus Turn when reaching 0 stacks of recharge. It would go down to 0 reset the counter to 50 and then never get a turn. Of the 4/5 times it should have taken a turn it only took a turn once.
Got no rewards due to lack of participation despite getting my 10 banners in
I'm on vacation so not really hitting gac more than I need to. Got my 10 banners within the last 15min of the attack phase to make sure I get rewards even if just for defeat. Review shows I got 10 banners but I only got in my inbox the didn't participate. Ally code is 246-943-556
MISSION ASHOKA AND PURCCHASE ERROR
I have 2 problems at my account, the first isthe ashoka mission (2 stars) i already have it 7 star and i´ve opened at least 5 tickets about it without any solution. The second problem is that i´ve bought the mandalorian pack with 90 fragment of each carather , but i didnt get it, they sent 2800 cristal and didnt answer any tickets about it, the problem is that the light speed that i bought cost much more than 2800 cristals, due to lack of time to open the charaters and algo the value without the discount to buy each carather. This ea help doenst help any thing, the operators didnt even know any thing that we asked then and they never have a solution for any problem, they´re also doesnt respect us as customers (dont answer the chat, close requests without any answers).GAC not allowing me to enter zones
I raised this yesterday as was unable to attack in GAC as the game would crash when opening any zone in GAC attack or defence. I screen recorded 3 mins of multiple attempts restarting the game and trying different avenues of getting into GAC. Cost me the match crystals and skill points. the game would freeze including the GAC countdown timer. can’t upload video here as bigger than 75mb"Heroes has stopped"
Been getting these random crashes out of nowhere with the text box listed in the title on a new S23 phone. Can happen without warning but more likely after going into a territory battles or wars map screens. What's worse is when entering a territory battle/war/GAC/conquest battle itself, the game starts to load but the spinning loading icon just suddenly stops and the dreaded " Heroes has stopped" text box appears. The battle is lost, the team is lost and can't replay it (territory battles) before you even get a chance to see the match! Why is the game coded to count the match and use up the team/energy before it even loads/ start? This needs to be fixed. Can't win GAC or help my guild effectively anymore with this going on...Genki dama rote focused guild
https://swgoh.gg/g/YH25n1JuTvejnVYtfci3CA/ 502 mil GP 50/50 UK Guild Currently looking for 2 players to join us. Replacing retiring members. Must be 8.5 mil GP minimum with at least 4 GLs and 1 meta fleet. Must know how to communicate. We are a ROTE focused guild which means that participation is mandatory in tb. - Guild Reset - 4.30pm (UK) - Discord required - Daily contribution of 600 Tickets is encouraged but we understand RL may affect that so no pressure! - ROTE TB - 35*, Reva 28+ - Naboo raid 90 mil working on the next one - You will need to participate in TB/TWs are optional full defense available. Any further inquiries see discord. https://discord.gg/PZWJ8N9Grand Arena Skill Rating Issue
I would like to know why I lost 67 still rating in between seasons. I went from a 3433 to a 3366 randomly. I know there's supposed to be a squish in between seasons, but why does that exist? There's literally no point, it's punishing players for no reason at all, the only adjustments to player rating should be from wins and losses, not from random happenstance. My allycode is 325-392-358Tie Dagger concussion mine issue
I don't know if CG is already aware of this issue but when the tie dagger takes its bonus turn, for some reason any concussion mines that are on the tie dagger will hit under protection when exploding, so the enemy fleet is always guaranteed bonus turn meter. The mines do not hit under protection in any other circumstance. I understand how this issue might arise but this certainly seems to be an unintended interaction. This can make a big difference in leviathan mirror matches. Does anyone at CG have an answer? I was not able to find the link to bug reports.Unable to Connect
Been getting constant "unable to connect" error/text box since the whole morning. Have deleted cache, uninstalled/reinstalled, checked Google Play (can log into that and play other games). Have ample internet connection (everything else is online on my phone). Only option is to "try again" but the text box just keeps coming back.Gac connection error
Hey Meathead every battle i do in gac, when the battle ends i get a connection error over and over until the game automatically restarts. Then i loose the battle. The squad i eliminated is revived, i loose my squad and banners. I refuse to do anymore gac until this is looked at. And its not on my end. Because i have 5g and full bars on my phone when it happensSound Override
CG, A recent update (last 2-3 weeks I think) has changed the sound in your game. I remember it being a major graphical update. I usually listen to music/audio books while playing SWGOH and now your game overrides all sound on iOS. I have tried everything and from what I see online it's a feature that the developers need to address. Please fix this as it makes me not want to play your game. - someone who has played SWGOH daily for +8 yearsMod Loadout PC to Mobile Bug
Has anyone had the issue where they swap mods via loadouts in the PC client for something, swap them back after, and then later on on a mobile device, discover that the mods never swapped in? I’ve had this happen twice now. First time I thought it was just a mistake, but it happened again, and I know I put them back this time. I’m in GAC now with a mod-less SLKR and Traya.
SWGOH Technical Issues
Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.387 Posts
