EA_Illium
EA Staff (Retired)
2 years agoRe: how do I talk with an EA advisor
Apologies for the delay, can you try selecting the option
"I need help recovering my mobile game" instead of "I need help restoring my progress in my game"
Also, you can reach the help site in-game by selecting the wrench icon > Help > "I need help recovering my mobile game"
Check that option to see if you can see an email or chat option.
Thanks!