Forum Discussion

4 Replies

  • J6niceL's avatar
    J6niceL
    6 years ago

    Click the HELP icon under settings in the game (it is a tools icon located at the top right corner) and then choose CONTACT US. It will bring you to a page where you can write to EA about your problem. Remember to input your user id, which you can find at the bottom of the help page.

    EA needs your user id to track your account so as to help you.

    Hope this helps.

  • J6niceL's avatar
    J6niceL
    6 years ago

    Write to them again and show proof that you are legit. Demand to know why they put you on cheater server. Some forum members had been put on cheater server due to the automated system wrongly deeming them as cheaters. They wrote to EA with proof that they are legit, after few weeks, they were put back on track.

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