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Anonymous's avatar
Anonymous
Not applicable
10 years ago

Star Wars Battlefront

I recently purchased Star Wars Battlefront for PC and cannot get it to play.  I turned off my anti-virus and it still will not play.  I have one very disappointed 11 year old grandson.  I really need help.  Thank you.

2 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    @fidget773 Hi, how does it fail exactly? Do you get any error message? You might want to check for the minimum requirements to run the game, or you can even post your specs here. 

    Minimum PC System Requirements

    Spoiler
    OS: 64-bit Windows 7, Windows 8.1 and Windows 10
    Processor (Intel): Intel i3 6300T or equivalent
    Memory: 8GB RAM
    Hard Drive: At least 40 GB of free space
    Graphics card (NVIDIA): nVidia GeForce GTX 660 2GB
    Graphics card (AMD): AMD Radeon HD 7850 2GB
    DirectX: 11.0 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection

    https://help.ea.com/en/article/how-to-gather-dxdiag-information/

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    I get the initial startup of the game.  When it comes to the part to start, I click and it freezes.  I am running Windows 10, have 12 gigs of RAM and a 1 TB hard drive.  Please, any help you can give would be greatly appreciated.