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skimmons's avatar
7 months ago

Jedi Fallen Order LowLevelFatalError after title screens

I have spent the last 2 days talking with support and trying to troubleshoot this issue myself to no avail. 

I played Fallen Order for around 4 hours, and the next day, when trying to start up the game, I get the attached error after the title screen. 

I have done everything support has recommended and everything listed on other threads. 

- Complete uninstall/reinstall (with DDU)

- Verifying files

- Updated video drivers

- Use older video drivers

- Use integrated graphics

- "Clean boot"

- Booting in compatibility modes

- Clearing Steam cache

- Deleting EA folders

- uninstall/reinstall EA

I feel that I've tried everything. I just want to play the game I started enjoying. I want to play the game I paid for.

LowLevelFatalError [File:Unknown] [Line: 330] Direct3DDevice->CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed at C:/certp/r4/game/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11Texture.cpp:485 with error E_INVALIDARG, Size=21584x544x1 Format=(0x0000002C), NumMips=1, Flags=D3D11_BIND_DEPTH_STENCIL D3D11_BIND_SHADER_RESOURCE , Usage:0x0, CPUFlags:0x0, MiscFlags:0x0, SampleCount:0x1, SampleQuality:0x0, SubresPtr:0x0000000000000000, SubresPitch:0, SubresSlicePitch:0 0x00007ff62ab3650d starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ab35207 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ab0f414 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ab2b754 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62b01f588 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ada52b7 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ad9ecb4 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ad9ee92 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ad9fd89 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ad9e503 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ac04fa0 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ae2f9b4 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62ae27039 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62a627b14 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62b033d32 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62b033db8 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62a730cab starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff62a727f27 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff83d76e8d7 KERNEL32.DLL!UnknownFunction [] 0x00007ff83f37fbcc ntdll.dll!UnknownFunction []

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