Community ManagerThat's really strange. Please get in touch with our Live-Support team at our Help site or on Twitter so they can take a deeper look into this for you. Something doesn't sound right and they'll walk you through some quick steps to make sure the game properly installs so you can play it.
EA help on Twitter
https://twitter.com/EAHelp
Live-Support
Community ManagerWe're not aware of any negative impact that would have on loading up the regular game on your console as we haven't seen any specific reports like that, however that's great information to share and could be a possibility. We'll need to pull up your account information to take a deeper look into this.
This has been an ongoing battle to get the game up and running for you for over a month now. We sincerely apologize for the experience you're having and it sounds like you're still very excited to play the game. Please click the link below so we can get you in touch with our specialists to help get this fixed for you.
Click here to contact an EA Advisor
Please keep us updated on the results so others can be aware of a solution that worked for you. Be sure to mention this post or the steps you've already attempted in the case notes so our staff knows what direction they need to go in next.
May the Force be with you.
