I can't connect to Squadrons due to Server Error Code 721. It seems to only happen when trying to play with my gameshare family member. And it lets the first person to connect into the game but the second one cannot connect.

Upon buying the game I was able to play it without any issue, later on however my brother also installed the game. The issue still continues and we have no know way of how to fix it, when ever i play it, my brother gets the error code and whenever my brother plays it I get an error code.The error code is a simple 721 'failed to connect to ea servers, please check your internet'. It's kinda disappointing knowing my internet is fine considering I'm able to play it fine but unable to play it with my brother in the other room at the same time.

Error code 721 keeps popping up whenever I try to connect to the server. I pre ordered the game and I still have yet to be able to play online. What's the solution?

I have tried port forwarding and port triggering multiple times without success. Very disappointed that it is so hard to play this game when so many other multiplayer games I can play with my sons without any problems. Any other potential solutions that don’t require me to get an IT degree in routers?

@EA_Barry @EA_Atic Crickets. Still no solution for this issue. Like @Puddle_Nails78 and @windch3ater and what appears to be a growing number of players, I haven't been able to play online in about two weeks. I've never game-shared or signed on with a different account or any of the the canned responses I've received from tech support. I've gone through every troubleshooting recommendation, I've spoken to my ISP, I've spoken to EA on the phone. All to no avail. I have a regular squad of four players (mix of PC and PS) all experiencing the same problem. Error 721. I literally bought a console so that I could play this one game. Had a good two month run, I guess. What a disappointment.

Same here, but without being able to connect at all (no gameshare); longest connection I had was about 5 minutes, then it went back to Error 721 every time I try to reconnect.

Server Error 721 | EA Forums

58 Replies

Angulocerni
5 years ago
Same here, but without being able to connect at all (no gameshare); longest connection I had was about 5 minutes, then it went back to Error 721 every time I try to reconnect.
FimbleBimble
5 years ago
I have the same issue. It says I have horrible connection or it can’t connect to the servers and boots me back to the main menu or crashes on me. My internet and specs are just fine as it runs the game perfectly at ultra settings and plays fine during the campaign.
AptivatheAngel
5 years ago
Same here. My brother and I both have the game but only one of us can connect at the same time
Angulocerni
5 years ago
Contacted EA support and they literally just sent me the link to the basic troubleshooting page...you know, the page that ends with Contact Us if that didn't resolve your issue.
vukacyicaruyl
5 years ago
Upon buying the game I was able to play it without any issue, later on however my brother also installed the game. The issue still continues and we have no know way of how to fix it, when ever i play it, my brother gets the error code and whenever my brother plays it I get an error code.
The error code is a simple 721 'failed to connect to ea servers, please check your internet'. It's kinda disappointing knowing my internet is fine considering I'm able to play it fine but unable to play it with my brother in the other room at the same time.
destro643
5 years ago
Error code 721 keeps popping up whenever I try to connect to the server. I pre ordered the game and I still have yet to be able to play online. What's the solution?
parkeradams1991
5 years ago
Yep. Same here. I have tried chatting with EA and they didn't have a solution either.
parkeradams1991
5 years ago
Same here. It only seems to happen when trying to play with the person you game share with. It sucks bad and I chatted with EA and they don't have a solution.
IronMist01010
5 years ago
@vukacyicaruylMy squad is having this same issue. I can get into matches every time perfectly, but members of my squad will never hit the load screen getting this same error message. It sucks because either I leave the match to try queuing with them again, or stay and we don't get to play together. Happens easily 50% or more times we queue.
edit - we are all on Steam-pc no VR
lefty2444
5 years ago
@vukacyicaruyl I've been having the same issue on Steam. I can get into matches fine until I play in a party, then I get the same error message.