Forum Discussion

Re: [FIXED] Soft locked at "Align Arrays at Koboh Control Center"

Product: STAR WARS Jedi: Survivor
Platform:PC
Summarize your bug Stuck at top of forrest array. game glitched during cutscene where you put hand on glass, popped me out of cutscene. went to save point because i didnt know what to do. now when i go back, there are walls covering glass in center, and i get stuck in the room unable to proceed. Game is broken and I cant progress further. during cutscene i popped up through the floor half way and had to jump to get out of the floor. now game is broken.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? go to the top of forrest array via lift and get stuck in central room yourself during cutscene.
What happens when the bug occurs? terminal to slice with bd doesnt work, there is a wall covering the glass at the top of the array, if you go into the array central room the door closes behind you and you get stuck there.
What do you expect to see? I expect the cutscene not to break the game that was sold to me for 70 bucks. Please fix this bug. Im stuck at the top of the forrest array and have no way to continue. the big wall does not open up, and i get stuck in the room unable to progress to the zipline.

while heading to the top of the forrest array, BD slices into terminal to show something hidden in glass. when I go up to the glass a cutscene starts where i put hand up to glass. then cutscene ends, and I pop into the floor half way between the floor and on top of it. I jumped out of floor not sure what to do i went back to the save point. upon restarting my game, if i go inside the central room containing the glass, the glass is no longer there, but is instead surrounded by a circular wall and i get trapped inside unable to get back out without reloading save.  The terminal that BD slices no longer works to raise the wall, and I am unable to play the game further as this is a CRITICAL point in the story which opens up the wall to the zipline, so you can go back to check on the mantis.

23 Replies

  • UnknownAce98's avatar
    UnknownAce98
    3 years ago

    Having the exact same issue here. Bugged out during the cutscene and now am stuck inside the room.

    Have tried rebooting the game

    Tried backing out to the meditation spot just outside (Wont let me fast travel) and the door just shuts behind me once I go into the array

    No amount of jumping pausing or attacking will kick the cutscene off. (Never even got to see it)

  • UnknownAce98's avatar
    UnknownAce98
    3 years ago

    Just tried uninstalling and reinstalling. Got back into the game same issue. Locked in the "Reach the Forest Array" Main objective quest cut scene room.

  • I’m also having this problem but I don’t know how to load a previous save. In game it just shows one save. I tried looking in the files for save game files but couldn’t find any. 

  • Ph3oin's avatar
    Ph3oin
    Seasoned Newcomer
    3 years ago

    +1 to the question of how to load old saves. Got stuck in the same area with a different glitch. Orb for the bridge is gone after boss fight and no fast travel available so not able to get back. 

  • Is there any update on how to get past this bug yet or any fixes or workarounds to continue the game? I’d hate to have to restart after all the time I’ve already put in collecting items. 

  • UnknownAce98's avatar
    UnknownAce98
    3 years ago

    The only way I found was to start over and replay the first 6 hours :/
    Its not ideal but it worked.

    Could not figure out how to load a previous save file.

  • ing_fdoag's avatar
    ing_fdoag
    3 years ago

    I had the same problem, now I cant go further in the game, also after the bug I had a memory leak, jediSurvivor.exe was using 95% of my 32gb of ram!

    Processor Intel(R) Core(TM) i5-9600KF CPU @ 3.70GHz 3.70 GHz
    Installed RAM 32.0 GB

    5700XT with latest 23.4.3 driver
    Edition Windows 11 Pro
    Version 22H2
    Installed on ‎01/‎05/‎2023
    OS build 22621.1555
    Experience Windows Feature Experience Pack 1000.22640.1000.0


  • Almhufi's avatar
    Almhufi
    3 years ago

    I have the same issue! How is it possible that EA doesn't do anything!???

  • You can not load previous saves in this game ... There is a single save that is overwritten automatically ...

  • @EA_Leeuw in this game you cant load an earlier save game, there is only one save file, and is rewritten on every new in-gam save
  • Well, I will say I somehow managed to glitch back into the tower but the place where I interact is not available. Is there a date when this patch will be out?

  • 0xymoroon's avatar
    0xymoroon
    3 years ago

    I have had the same issue tried everything mentioned finally just started a new game and am almost to the same spot im gonna make sure i backup my save in case it happens again, there should be a way to save a game in a a different slot instead of overwriting that would be a simple fix

  • Almhufi's avatar
    Almhufi
    3 years ago

    Come on!! It's been a week now! A week without being able to play a paid game!

    It's a shame.....

  • the patch most likely won’t be out until Tuesday. That’s when most devs drop updates

  • Since there is no fix on pc, will you be issuing refunds to people who can't finish your half-assed game?

  • yvngbp's avatar
    yvngbp
    3 years ago

    any ETA on patch? it is very frustrating not being able to play a $70 game.

  • This has finally been fixed in most recent patch, at least on the Koboh Alignment Center.

  • I'm having the exact same issue. I've tried leaping the gap, resetting the game, etc. I have 25 hours of grinding that I do NOT want to redo.

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