No Reward Crate For First Order
Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? In-Game Store & Crates
Summarize your bug I did not receive a reward crate for the First Order, despite the fact that I was a part of the faction and they won the war.
What is your gamertag/PSN ID/EA Account name? Wuji3Tao
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/18/2018
What time did you see the bug? (HH:MM AM/PM) 07:00 AM
In what game mode did the bug occur? Galactic Assault
What is your time zone? CST - GMT - 6:00
Steps: How can we find the bug ourselves? Go to the crate menu, didn't receive FO crate.
What happens when the bug occurs? FO crate isn't available to me. Don't have it.
What do you expect to see?
Please select your region North America
AMD or Nvidia Model Number
Even though my faction won, I only received the celebration crate with two common cards, but did not receive the First Order crate, even though that was my selected faction.
An EA staff member responded to another topic saying that
"The team are aware and are investigating this issue, sorry for the inconvenience caused at this time."
https://answers.ea.com/t5/Bug-Reports/No-reward-crate-for-First-Order-win/m-p/6580348#M5029
So hopefully they can trace the bug and fix it soon.
