Loss of rewards due to a mistake in the game STAR WARS™: Galaxy of Heroes.
Recently, a Mythical event took place at the Grand Master Yoda and there was a mistake - Just Two Yoda because of what was not allowed to fight.
Because of this, I lost the rewards for the event in two days.
Wrote in game help - said they can't help with this issue and to write to the Forum.
Please tell me - is it possible to compensate for the lost?
Added Screenshot
Hi @Arhangel_of_sky, compensation is done at a studio level. There's been no announcements made on this but it's no harm to keep an eye on the Dev Announcements and News section for updates/communication.
Often support will direct you to Answers HQ as we have a dedicated Bug Report section here so the community can flag potential bugs. I've checked it out and there is an existing bug created on this issue that was reported over the weekend. EA_HighCommand has replied and escalated it as a bug for investigating. I'll link that thread here if you'd like to join it, click 'Me Too' to add yourself to the players experiencing this and to monitor the thread for further updates: "Grand Master Yoda takes up two slots in the GMY Training T3 Event".
If you're new to Answers HQ and unsure of how to subscribe to threads for updates for example, I'd advise giving this thread a once over. You'll be a pro at the forum in no time. 👍
