Cannot trigger the Meet Cordova cutscene during "Travel to Cere's base"

Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5
Summarize your bug Cannot enter Cere's base for the first time / cannot trigger the Meet Cordova cutscene during "Travel to Cere's base"
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unsure; the game was progressing normally throughout the sandstorm cutscene, and I continued playing as normal, but when we reach the door where we should enter the base (and meet Cordova), it doesn't trigger.
What happens when the bug occurs? Literally nothing; once I reach the base door, I stand around the desert space with Merrin: no amount of moving towards the door or any controller interaction triggers the cutscene. I cannot progress the game.
What do you expect to see? The cutscene in which we meet Cordova to trigger.

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Detail:

After the sandstorm cutscene with Merrin, I stopped at the in-cave meditation spot and saved the game. I then went the wrong way out of the cave by accident, and doubled back to where Merrin was waiting, then continued. She didn't follow, but that's a bug that happens sometimes, so I assumed she would follow/appear ahead of me as in previous instances of that bug.

I continued to the stim canister, and since Merrin was talking but her voice was faint, I doubled back to hear the dialogue. Eventually she followed/appeared at the next area. We navigated the two slippery-slope areas and came out to the desert space with the base door. We walk up to it, and nothing happens.

To try to clear the bug, I closed the game, started back at the same save, but had the same problem. I did this twice. I then shut off the game for the night, but the next day, same problem. I then loaded another save, came back to this save, and had the same problem. I then uninstalled the entire game, reinstalled it from the disc, reloaded the save, and the same thing happened.

I now suspect the bug is in my save file, and if so it seems my only option is to restart the game and replay the last 8 hours worth of gaming, but I'm worried it will just happen again - which, if I waste another 8 hours getting back there, will be extremely frustrating.

Also worth nothing: The first time I played the game, this worked perfectly. This is my second play-through of the game, but I started a standard new journey, not NewJourney+ (I like finding the echoes and datascans), and was surprised to see the NG+ perks and customisation options were still available.

I have a ~2minute video file to show if that's helpful, but I think my explanation is probably detailed enough. I've included a screenshot of Cal standing at the door with nothing happening.

No other functionality seems to be affected, but there's only so much I can do in this game space.