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EA_Barry's avatar
EA_Barry
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7 years ago

Re: Xbox one x shutdown if I open daily crate in BFII.

@schizzato

Your console should not be overheating like that. It is worthwhile checking the air vents on your console and if required, vacuuming off any accumulated dust.

5 Replies

  • @EA_Barry, thanks for your answer.

    I checked if there is dust, but I do not think that's the problem.

    Reading here and there i convinced myself to contact microsoft, after all the console is under warranty.

    I will let you know how the story ends.

  • After i spoke to microsoft support center, I sent them my One X (free of charge), it would seem hardware issue.

    I will tell you if the problem will be solved when the console returns to my hand, maybe a couple of weeks.

  • So, my xbox one x is back. I dont know what microsoft did (repaired under warranty) but... i have just opened 12 daily crates without any issue. My console was broken in a very strange mode... shutdown only when i open a daily SWBFII crates.

    However, hope this help if someone has same problem.

    See you in game.

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