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schizzato's avatar
schizzato
7 years ago
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Xbox one x shutdown if I open daily crate in BFII.

When i open a daily crate in Battlefron 2, the fan of my xbox one x increase the speed to the max and the console shutdown immediately. When i restart the console appears the overheating message. My ...
  • schizzato's avatar
    schizzato
    7 years ago

    So, my xbox one x is back. I dont know what microsoft did (repaired under warranty) but... i have just opened 12 daily crates without any issue. My console was broken in a very strange mode... shutdown only when i open a daily SWBFII crates.

    However, hope this help if someone has same problem.

    See you in game.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
7 years ago

@schizzato

Your console should not be overheating like that. It is worthwhile checking the air vents on your console and if required, vacuuming off any accumulated dust.

schizzato's avatar
schizzato
7 years ago

@EA_Barry, thanks for your answer.

I checked if there is dust, but I do not think that's the problem.

Reading here and there i convinced myself to contact microsoft, after all the console is under warranty.

I will let you know how the story ends.

    • schizzato's avatar
      schizzato
      7 years ago

      After i spoke to microsoft support center, I sent them my One X (free of charge), it would seem hardware issue.

      I will tell you if the problem will be solved when the console returns to my hand, maybe a couple of weeks.

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