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Belgorad's avatar
Belgorad
Hero (Retired)
10 years ago

Re: How do I report someone for racism ?

@RyupoSW

This is something that would only need to be reported in-game.  If you have reported the person by either right clicking on the portrait or you have right clicked the chat message then that information has already been sent to BW.

BW logs all chats that occur in-game therefore they can go back based on the time you reported it and look up that chat.  If you put in your ticket the exact date / time it occurred that would help them as well.

As far as attaching screenshots to the ticket I don't know if that feature works but if your have reported it their logs should be able to find the incident

1 Reply

  • Anonymous's avatar
    Anonymous
    10 years ago

    Having dealt with racism and bigotry in this game, I can say that staff turns a blind eye to these reports.  They'll send you a "Thank you for the report and we'll look into it but we're not going to tell you the outcome of our actions due to privacy concerns." email but nothing will happen to the other player.

    Best bet would be just to place that player on your ignore list.

    Most MMOs operate in the same manner.  Going after paid clients is something that they try not to do.

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