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Anonymous's avatar
Anonymous
10 years ago

Re: SWTOR permanent ban

They never ban players for doing nothing, so I'm betting that you are not telling the full story. In any case, sending an e-mail to the accountdisputes address is the right course of action and then you just have to be patient. Calling Customer Service won't help because they are a different team, and sending additional e-mails will only make it worse.

It takes some time to investigate your account, and then they will either lift the ban and grant you some compensation, or they find that the ban was warranted.

2 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    i'm not telling the full story that's true, but i haven't done anything bad, we've been just joking with my friend to another friend that i sold lvl10 medpack to a guy for 100m for a spot in my raid team, what was a joke and i haven't sold anything, i don't have that 100m, and this guy is not in my raid team... but how they could ban me for that? they had no proofes of anything, because i haven't done anything... it's like putting ppl in a jail for an intention to do something, they haven't done anything and are innocent, but they will put them in a jail just to be sure ?!

  • Anonymous's avatar
    Anonymous
    10 years ago

    They do monitor chat and even if you're joking, they take this seriously. There have been players who made fun of credit sellers and got banned for that because CS thought they were credit sellers themselves.

    When you send a mail to accountdisputes, always tell the full story because they can see why you were banned and if you can't convince them that it's a joke, they won't unban you.

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