Anonymous
10 years agoRe: SWTOR permanent ban
They never ban players for doing nothing, so I'm betting that you are not telling the full story. In any case, sending an e-mail to the accountdisputes address is the right course of action and then you just have to be patient. Calling Customer Service won't help because they are a different team, and sending additional e-mails will only make it worse.
It takes some time to investigate your account, and then they will either lift the ban and grant you some compensation, or they find that the ban was warranted.