Forum Discussion

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Belgorad  Yep, I totally blew away all the video drivers and uninstalled the game, rebooted and reinstalled the video card drivers and downloaded the game again.  It started and seemed to be alright then 5 minutes later... black screen / no signal.  ***Pulling hair out of my head***

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @SithWizardTV

    When it goes black screen press ALT +Enter to go to window mode

    My thoughts

    If it persists this wont be a game file issue , press the windows key and type reliability and open the reliability monitor it should be showing the video driver crashing ?

    try an older driver version , other then that how are temps ? 

  • Anonymous's avatar
    Anonymous
    10 years ago

    @proxos666 I dont think it is a game file issue, I am thinking hardware or some sort of driver / windows software issue.  I formatted my PC last night and just reinstalled windows 10 64 bit version.  Clean install lol.  Brand new drivers etc.  I am currently downloading SWTOR as I type this.  I will try looking into temp settings of the video card, perhaps there is something in my BIOS that turns it off upon reaching a certain temp?

    I have a ASUS Maximus Hero 7 motherboard (if that helps).  I did hear once that the board can be slightly complex in the BIOS and sometimes needs adjustments?  /sigh.

    I will get back to you after a while and let you know the verdict on the clean HDD format.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @proxos666 @Belgorad 

    I have formatted the HDD and totally reinstalled windows 10, and reinstalled SWTOR.  Naturally I made sure to check all the drivers, graphics settings such as native resolution, Hz etc etc.  I believe now the problem is a hardware failure of the video card itself.  The card is a GTX 770 4 gigabyte card and has never given me any problems in the past with the game.  It still works fine for all other games as well.  The game did play well for about 20 minutes before black screening on me. 

    I checked the reliability monitor and this is what I found

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name:    LiveKernelEvent
    Code:    117
    Parameter 1:    ffffe001ae8fd4c0
    Parameter 2:    fffff800cbd903c4
    Parameter 3:    0
    Parameter 4:    0
    OS version:    10_0_10586
    Service Pack:    0_0
    Product:    768_1
    OS Version:    10.0.10586.2.0.0.768.101
    Locale ID:    1033

    Extra information about the problem
    Bucket ID:    LKD_0x117_Tdr:9_IMAGE_nvlddmkm.sys

    Also this one was there as well.

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 141
    Parameter 1: ffffe001aeed14c0
    Parameter 2: fffff800cbd903c4
    Parameter 3: 0
    Parameter 4: 176c
    OS version: 10_0_10586
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.10586.2.0.0.768.101
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys

    Any further advice or support you could provide would be greatly appreciated.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @SithWizardTV

    this is likely heat related

    Pull the card and check the heatsinks for dust etc make sure the fans are working etc

    it is also worthwhile trying a clean install of an older video driver like 362.00 just to be sure

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