EA_HighCommand
EA QV Team
EA QV TeamRe: TW is back and app crashes are back
Hi @alepalermo79 and thank you for the report.
We are aware that the game is crashing more often on iPhone 6 and older devices and are already working on a solution.
Forum Discussion
7 Replies
I have a iphone 6 so seems to fit if you guys seem to know the issue. Hopefully can get resolved soon, very aggravating.
So another week. Another tw. Still no fix or even a eta on a answer. I lost a tw battle today, and one in each arena. All because of the crashes.
This is will be my last few days playing this game unless I hear of a resolution. Totally sick of the lack of communication
- I play on iPad Air, iOS 12.2. The game crashes often, once or twice a day, at any time. Last night I lost my CLS Chewie team at the start of an important TW battle. It’s really frustrating. Been playing since the start and this has been happening for the past couple of months. I cross fingers and pray every time I enter battle...
Same here, I’ve posted several times and EA is just ignoring the problem
Same here. But I am finding it also hangs in Squad Arena, and it does so always very close to the beginning of the match... In mid attack... Like shown in the attached pic.
Is this truly going to be fixed or are you just waiting for people to upgrade their phones? I find it disingenuous that players using an iPhone6 in particular, but other devices that are crashing on TW and GA are at a complete disadvantage in this game.
I have no shot at winning in GA and TW when I am giving away battles because of the game crashes. And since these are the events with the most frequent payouts, you give FTP people no chance to keep up with their peers. And PTP people like me are just flat out angry and ready to move on - because really that is where you are at. 3 players in my guild that spent good money on the game have moved on and I'm guessing that is no different than what you are seeing across the board as panic farming and cash grabs have gone through the roof in the past few months. If the modes don't work correctly and fairly across the fair spectrum of devices, don't run them until they do. Or simply say - we don't support these devices any longer and we'll move along. Nothing to see here.
What is the solution to this problem? Is there one?
