Every time I run Battlefront 2 my PC Audio starts crackling and stuttering. I'm using a USB Razer kraken ultimate headset with razer synapse 3.This is what I have tried to fix this so far:Lower the quality for the output device in the sound menu of the control panel.Quitting Razer synapseUsing the headphones output instead of the THX - synapse outputLowered the audio quality in the Battlefront 2 settings,Lowered Graphics settings in Battlefront 2Please help I'd really like to play this game. I've been googling this for half an hour and haven't got anywhere. None of the other threads helped.

Hey, @ben12623 make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC. You can also try to do a clean boot to see if there any programs messing with Star Wars: Battlefront 2 and turn off any overlay programs for example Discord or Nvidia experience. Can you add a Dxdiag so we can see what hardware and drivers you have? Let me know if this works or not for you. 🙂 /Atic

Battlefront II Audio crackling and stuttering

11 Replies

EA_Atic
DICE Team
5 years ago
Hey, @ben12623 make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

You can also try to do a clean boot to see if there any programs messing with Star Wars: Battlefront 2 and turn off any overlay programs for example Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic
JohnsNightmares
5 years ago
I have the same issue with my Razer THX Spatial - synapse too. This is the only game that this has ever happened on.
JohnsNightmares
5 years ago
This is my DxDiag.txt. I hope you can find a solution for both of us. Thank you for you're time! @EA_Atic
DxDiag.txt97 KB
ben12623
5 years ago
Hi @EA_Atic ,
Doing a clean boot fixed this issue. I did another boot with the thx helper and razer synapse disabled on start up and I no longer had the issue once I change my audio output to speakers(Razer kraken output). I think something to do with razer synapse is causing the issue which is a shame because I like having the emulated surround sound.
EA_Atic
DICE Team
5 years ago
@JohnsNightmares did you try what @ben12623 tried below with "razer synapse disabled on start up" ?

Thanks for updating @ben12623!

/Atic
JohnsNightmares
5 years ago
I change it to my Speakers (Razer Kraken Game) I hear some sounds but it still has the static. The only way I found around this problem is that I have to wait on the title screen (Around 10 mins) and sometimes the sound works fine. Other times the sound will never become normal and I have to restart the game or my PC and see if it fixes it. I have to gamble if the sound will work when I launch the game. It works about 30% of the time. If I try to use Discord or listen to YouTube on any web browser the audio will mess up and I will have to restart my PC. I wish I could use discord and play with my friend but it will not let me. ☹️ @EA_Atic
EA_Atic
DICE Team
5 years ago
@JohnsNightmares Did you try to disable razer synapse?

/Atic
JohnsNightmares
5 years ago
@EA_Atic Yes I have it still has the audio stutter. Its ok its been working finemost of the time now thank you for trying to help me.
JohnsNightmares
5 years ago
@EA_Atic Yes I have it still has the audio stutter. Its ok its been working fine most of the time now thank you for trying to help me.
ticketttt
4 years ago
im having the same problem, ive tried all of the above but nothing is working